Snapshot 59588
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 59588,
"data": {
"name": "Amazon Web Services EMEA SARL",
"purposes": [
"Cloud Hosting Service Provider"
],
"sections": [
"Bird platform",
"Email platform",
"Engagement Platform",
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"All services",
"Cloud Email Sending",
"Connectors",
"Contacts",
"Conversation Channels",
"Email",
"Expenses",
"Inbox",
"Mobile Push",
"Numbers",
"Omnichannel Widget",
"Payments",
"Push Channels & Beams (Pusher)",
"RCS",
"Recipient Validation",
"SMS",
"Video",
"Video (24sessions)",
"Voice",
"WhatsApp for Business",
"Workflows"
],
"locations": [
"As determined by customer",
"Ireland (optional), USA",
"Ireland",
"Australia",
"Brazil",
"Japan",
"Singapore",
"South Korea",
"India",
"UK",
"USA",
"Ireland",
"Germany",
"Ireland, India, USA (as selected by customer)",
"Ireland, India, USA (as selected by customer) and Germany, Singapore, Australia, Brazil, USA",
"USA, Ireland (optional, as selected by customer)"
]
}
},
{
"kind": "subprocessor",
"vendor": "anthropic",
"evidence_id": 7608,
"data": {
"name": "Anthropic Ireland Ltd. (end-user data optional)",
"purposes": [
"Customer Support AI LLM Service Provider"
],
"sections": [
"All platforms"
],
"services": [
"All services"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 59588,
"data": {
"name": "Bird Affiliates",
"purposes": [
"Performance of the Agreement, support services"
],
"sections": [
"All platforms"
],
"services": [
"All services"
],
"affiliate": true,
"locations": [
"The Netherlands",
"UK",
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "clickhouse",
"evidence_id": 7608,
"data": {
"name": "ClickHouse Inc.",
"purposes": [
"Analytics Data Base Service Provider",
"Analytics Database Service Provider"
],
"sections": [
"Bird platform",
"Connectivity platform",
"Engagement Platform"
],
"services": [
"SMS"
],
"locations": [
"Ireland"
]
}
},
{
"kind": "subprocessor",
"vendor": "digitalocean",
"evidence_id": 7608,
"data": {
"name": "Digital Ocean",
"purposes": [
"Turn Server provider"
],
"sections": [
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Video (24sessions)"
],
"locations": [
"The Netherlands"
]
}
},
{
"kind": "subprocessor",
"vendor": "flowmailer",
"evidence_id": 7608,
"data": {
"name": "Flowmailer",
"purposes": [
"Email Service Provider"
],
"sections": [
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Video (24sessions)"
],
"locations": [
"The Netherlands"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 59588,
"data": {
"name": "Google Cloud EMEA Limited",
"purposes": [
"Cloud Hosting Service Provider",
"Speech to text conversion"
],
"sections": [
"Bird platform",
"Connectivity platform",
"Engagement Platform",
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Contacts",
"Conversation Channels",
"Google RCS",
"Numbers",
"Numbers (Telserv)",
"Omnichannel Widget",
"SMS",
"Video (24sessions)",
"Voice",
"WhatsApp for Business"
],
"locations": [
"Global",
"The Netherlands",
"Belgium",
"The Netherlands",
"Belgium",
"Germany",
"The Netherlands",
"Belgium",
"Singapore",
"UK",
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 7608,
"data": {
"name": "Google Ireland Limited",
"purposes": [
"Provision of Google RCS Business Messaging (RBM) services"
],
"sections": [
"Bird platform"
],
"services": [
"RCS"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 7608,
"data": {
"name": "Google Ireland Limited by means of their subsidiary Jibe Mobile Ltd.",
"purposes": [
"Provision of, Google Business, Messages (RCS), services"
],
"sections": [
"Connectivity platform",
"Engagement Platform"
],
"services": [
"Google RCS",
"RCS"
],
"locations": [
"EU"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 7608,
"data": {
"name": "Hubper (optional)",
"purposes": [
"Online Learning Academy"
],
"sections": [
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Video (24sessions)"
],
"locations": [
"The Netherlands"
]
}
},
{
"kind": "subprocessor",
"vendor": "livekit",
"evidence_id": 7608,
"data": {
"name": "LiveKit Inc. (optional)",
"purposes": [
"Conduit processing of video and audio streams"
],
"sections": [
"Bird platform",
"Engagement Platform"
],
"services": [
"Video"
],
"locations": [
"Global (close-to-customer, carrier peering and geo-spreading)"
]
}
},
{
"kind": "subprocessor",
"vendor": "luzmo",
"evidence_id": 7608,
"data": {
"name": "Luzmo",
"purposes": [
"In-app dashboard provider"
],
"sections": [
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Video (24sessions)"
],
"locations": [
"Ireland"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 59588,
"data": {
"name": "Microsoft Azure",
"purposes": [
"Cloud Hosting Service Provider"
],
"sections": [
"Bird platform",
"Connectivity platform",
"Engagement Platform",
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Numbers",
"Numbers (Telserv)"
],
"locations": [
"The Netherlands",
"Hong Kong",
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "plain",
"evidence_id": 7608,
"data": {
"name": "Not Just Tickets Ltd (Plain) (optional Subprocessor)",
"purposes": [
"Internal Customer Support Ticketing System"
],
"sections": [
"Bird platform"
],
"services": [
"All services"
],
"locations": [
"UK"
]
}
},
{
"kind": "subprocessor",
"vendor": "postmark",
"evidence_id": 7608,
"data": {
"name": "Postmark",
"purposes": [
"Dashboard - Log management and Analysis software"
],
"sections": [
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Push Channels & Beams (Pusher)"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 7608,
"data": {
"name": "See All services",
"purposes": [
"See All services"
],
"sections": [
"Bird platform"
],
"services": [
"Connectors",
"Contacts",
"Conversation Channels",
"Omnichannel Widget",
"Realtime (Mobile Push)",
"Video",
"Voice",
"Workflows"
],
"locations": [
"See All services"
]
}
},
{
"kind": "subprocessor",
"vendor": "sentry",
"evidence_id": 7608,
"data": {
"name": "Sentry",
"purposes": [
"Error monitoring"
],
"sections": [
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Push Channels & Beams (Pusher)"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "svix",
"evidence_id": 7608,
"data": {
"name": "Svix Inc.",
"purposes": [
"Webhook Delivery Infrastructure Provider"
],
"sections": [
"Bird platform"
],
"services": [
"SMS"
],
"locations": [
"Ireland"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 7608,
"data": {
"name": "These Email Services do not require processing of personal data by Bird",
"purposes": [
"These Email Services do not require processing of personal data by Bird"
],
"sections": [
"Email platform"
],
"services": [
"Competitive Tracker",
"Inbox Tracker",
"Momentum",
"PowerMTA",
"Taxi"
],
"locations": [
"These Email Services do not require processing of personal data by Bird"
]
}
},
{
"kind": "subprocessor",
"vendor": "twilio",
"evidence_id": 7608,
"data": {
"name": "Twilio (optional)",
"purposes": [
"Recorded dial-in, SMS, Phone number verification"
],
"sections": [
"Omnichannel platform (Pusher, 24sessions and Telserv)"
],
"services": [
"Video (24sessions)"
],
"locations": [
"Global"
]
}
},
{
"kind": "subprocessor",
"vendor": "vibes",
"evidence_id": 7608,
"data": {
"name": "Vibes Media, LLC",
"purposes": [
"Provision of Rich Communication Services (RCS) - US & CAN only"
],
"sections": [
"Bird platform"
],
"services": [
"RCS"
],
"locations": [
"USA"
]
}
},
{
"kind": "subprocessor",
"vendor": "meta",
"evidence_id": 7608,
"data": {
"name": "WhatsApp Ireland Limited",
"purposes": [
"Provision of, WhatsApp for, Business services",
"WhatsApp for Business Service Provider"
],
"sections": [
"Bird platform",
"Connectivity platform",
"Engagement Platform"
],
"services": [
"WhatsApp for Business"
],
"locations": [
"EU and USA",
"USA"
]
}
}
]
}