Bird

bird.com

Bird declares 21 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 23, 2026. 52 tracked vendors name Bird as a subprocessor, including Intercom, Atlassian and PandaDoc.

Includes: Pusher

Subprocessors CSV · Atom DORA draft CSV what's this? · 

21 third parties, 1 affiliate.

NamePurposeLocationListed since
Amazon Web Services EMEA SARL Cloud Hosting Service Provider
As determined by customer; Ireland (optional), USA; Ireland; Australia; Brazil; Japan; Singapore; South Korea; India; UK; USA; Ireland; Germany; Ireland, India, USA (as selected by customer); Ireland, India, USA (as selected by customer) and Germany, Singapore, Australia, Brazil, USA; USA, Ireland (optional, as selected by customer)
Anthropic Ireland Ltd. (end-user data optional) AICustomer Support AI LLM Service ProviderUSA
ClickHouse Inc. Analytics Data Base Service Provider; Analytics Database Service ProviderIreland
Digital Ocean Turn Server providerThe Netherlands
Flowmailer Email Service ProviderThe Netherlands
Google Cloud EMEA Limited Cloud Hosting Service Provider; Speech to text conversionGlobal; The Netherlands; Belgium; The Netherlands; Belgium; Germany; The Netherlands; Belgium; Singapore; UK; USA
Google Ireland Limited Provision of Google RCS Business Messaging (RBM) servicesEU
Google Ireland Limited by means of their subsidiary Jibe Mobile Ltd. Provision of, Google Business, Messages (RCS), servicesEU
Hubper (optional) Online Learning AcademyThe Netherlands
LiveKit Inc. (optional) Conduit processing of video and audio streamsGlobal (close-to-customer, carrier peering and geo-spreading)
Luzmo In-app dashboard providerIreland
Microsoft Azure Cloud Hosting Service ProviderThe Netherlands; Hong Kong; USA
Not Just Tickets Ltd (Plain) (optional Subprocessor) Internal Customer Support Ticketing SystemUK
Postmark Dashboard - Log management and Analysis softwareUSA
See All services See All servicesSee All services
Sentry Error monitoringUSA
Svix Inc. Webhook Delivery Infrastructure ProviderIreland
These Email Services do not require processing of personal data by Bird These Email Services do not require processing of personal data by BirdThese Email Services do not require processing of personal data by Bird
Twilio (optional) Recorded dial-in, SMS, Phone number verificationGlobal
Vibes Media, LLC Provision of Rich Communication Services (RCS) - US & CAN onlyUSA
WhatsApp Ireland Limited Provision of, WhatsApp for, Business services; WhatsApp for Business Service ProviderEU and USA; USA
Bird affiliates (1)
NamePurposeLocationListed since
Bird Affiliates Performance of the Agreement, support servicesThe Netherlands; UK; USA

Web TechnologiesCSV · Atom

Bird's homepage made 78 requests to 4 domains, and 2 services controlled by another company.

Analytics (1): Google CloudOther (1): SEO: Ahrefs

2 third parties by category: Analytics 1Other 1

Third parties 2 · 3 requests
Google Cloudsubprocessor Google Analytics Google Tag Manager 3% of the page's requests 2
Ahrefs Ahrefs 1% of the page's requests 1
First party 1 · 75 requests
Bird Amazon CloudFront Amazon Web Services Base UI HSTS HTTP/3 Next.js 16.4.2 Next.js App Router Open Graph Priority Hints React Turbopack Webpack 96% of the page's requests 75

1 tracked company loaded by the homepage is not in Bird's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (52)CSV · Atom

1–50 of 52
  • Airwallex US airwallex.com Customer Communications (SMS); Global SMS/communications platform for user notifications and alerts
  • All Quiet allquiet.app Telecommunication
  • Apollo GraphQL apollographql.com
  • Arvato Systems arvato-systems.com Sending text messages
  • Atlassian atlassian.com Communications technology provider for product notifications
  • Audienceview audienceview.com Email sending service
  • BHN Rewards bhnrewards.com Email Service Provider
  • Bitbucket bitbucket.org Communications technology provider for product notifications
  • Blackbaud blackbaud.com
  • BlackBerry blackberry.com Email delivery service provider
  • Boom Learning boomlearning.com Used to deliver transactional emails like receipts and confirmations.
  • Braze braze.com Provides Sparkpost, an email delivery provider.
  • Brightcove brightcove.com Communications
  • Bullhorn bullhorn.com SMS services and Business messaging API
  • Campsite campsite.com Application data syncing
  • Databox databox.com Pusher by Bird is a real-time messaging platform used to deliver real-time events and updates to application users.
  • Drata drata.com [Drata] Bird provides a cloud communications platform that enables the sending of messages and notifications within the platform, enabling features like live updates and instant notifications.
  • EmailOctopus emailoctopus.com Email delivery (our main sending provider)
  • Esendex esendex.com
  • Everbridge everbridge.com Email processing service for
  • Expensify expensify.com Communication Provider; Core Product
  • Flowmailer flowmailer.com Telecom service provider for SMS messages
  • Fountain fountain.com Socket communication layer; real-time updates
  • fynk fynk.com SMS und WhatsApp Delivery
  • Genesys genesys.com
  • IDEXX idexx.com sms
  • ilert ilert.com
  • Intapp intapp.com Hosted API service that simplifies adding real-time data and functionality to web and mobile app
  • Intercom intercom.com Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services; SparkPost is an email delivery platform that helps businesses of all sizes predict and monitor ISP responses, email bounce rates and spam traps in real-time
  • Intralinks intralinks.com
  • JDXpert jdxpert.com Forwarding outbound emails from JDXpert software using SparkPost
  • Keap keap.com
  • Loadster loadster.app Voice, SMS, WebSockets
  • Medallia medallia.com Message Gateway (only SMS telephone and text messages).
  • mParticle mparticle.com
  • PandaDoc pandadoc.com Hosted API Service
  • ParentSquare parentsquare.com ParentSquare application hosting.
  • Pipedrive pipedrive.com
  • Postcall postcall.io
  • PowerSchool powerschool.com Communications tool
  • PROS pros.com Communications technology provider for Customer notifications
  • Remind1 remind1.com SMS delivery
  • Reputation reputation.com Cloud Service Provider- In-App Email andSMS Delivery
  • Rokt rokt.com
  • Sendbird sendbird.com SMS service provider
  • Smartsheet smartsheet.com Processes and delivers email; Processes and delivers emails
  • Spendesk spendesk.com
  • Statuspage statuspage.io Communications technology provider for product notifications
  • Textkernel textkernel.com SMS services and Business messaging API
  • Ticket Tailor tickettailor.com
  • Show next 2

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 no impact stated)Sep 11: 1 incident (1 minor)Sep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: 1 incident (1 minor)Sep 18: 1 incident (1 no impact stated)Sep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 minor)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: 1 incident (1 minor)Sep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: 1 incident (1 minor)Oct 5: 1 incident (1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: 1 incident (1 minor)Oct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 0 major or critical
  • 1 h 22 min typical time to resolve
BeganIncidentImpactLasted
Whatsapp sending is degradedminor28 min
Bird.com Platform: Increased 5xx errors and delivery deliaysminor53 min
Increased delivery latency for SMS serviceminor46 min
Increased Error rates on USA Bird Platform APIminor18 min
Flow Logs failures in EUminor3 h 28 min
Elevated processing delays — US regionno impact stated1 h 29 min
Elevated API errors and voice call setup failures (US)minor1 h 22 min
Incoming calls to UK with one-way audiominor5 days

Incidents per month

0 3 6 Dec 2025: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 3 h 6 min Jan 2026: 4 incidents (1 critical, 1 major, 1 minor, 1 no impact stated) · typical time to resolve 3 h Feb 2026: 3 incidents (3 no impact stated) · typical time to resolve 1 h 40 min Mar 2026: 4 incidents (4 minor) · typical time to resolve 2 h 5 min Apr 2026: 1 incident (1 minor) · typical time to resolve 2 h 43 min May 2026: 5 incidents (3 minor, 2 no impact stated) · typical time to resolve 1 h 31 min Jun 2026: 4 incidents (2 minor, 2 no impact stated) · typical time to resolve 1 h 45 min Jul 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 2 h 16 min Aug 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 5 h 10 min Sep 2026: 6 incidents (4 minor, 2 no impact stated) · typical time to resolve 1 h 29 min Oct 2026: 3 incidents (3 minor) · typical time to resolve 46 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Bird Platform4
Channels - US (West)2
Analytics - US (West)1
Campaigns - US (West)1
Channels - Asia (India)1
Channels - Europe1
Connectors - US (West)1
Contacts - US (West)1

As Bird's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Bird's subprocessorsCSV · Atom

243 reported incidents in the last 30 days, by 10 of the vendors Bird lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Bird was involved.

DateCompanyIncidentImpactLasted
SentryUS issues feed throwing intermittent errors minor51 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minorongoing
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
PlainHelp Center errors no impact stated—
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
PlainIntermittent API errors on write actions minor2 h 54 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min

And 218 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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