Snapshot 65954
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Acquire Asia Pacific Philippines, Inc.",
"purposes": [
"Customer Support Call Center"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral AI Representative (AIR Pro)",
"RingCentral Avaya Cloud Office",
"RingCentral Contact Center",
"RingCentral Engage Digital",
"RingCentral Engage Voice",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"Philippines"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 65954,
"data": {
"name": "Amazon Web Services, Inc.",
"purposes": [
"Data Center Hosting",
"Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX (plus add on services)",
"RingCentral AI Conversation Expert",
"RingCentral AI Quality Management",
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)",
"RingCentral AI Supervisor Assist",
"RingCentral AI Workforce Management (AI WFM)",
"RingCentral Avaya Cloud Office",
"RingCentral Engage Digital",
"RingCentral Engage Voice",
"RingCentral Events",
"RingCentral Unify Office",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"() Dependent on Customer account location.",
"410 Terry Ave N,",
"410 Terry Ave N, Seattle, WA 98109, United States",
"Australia, Canada, Germany, United Kingdom, United States ()",
"Australia, United Kingdom, Canada, India, Singapore, Germany, United States ()",
"Seattle, WA 98109, United States"
],
"transfer_mechanisms": [
"Data Privacy Framework",
"Data Processing Framework",
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Balto",
"purposes": [
"Conversation intelligence features provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Beetexting",
"purposes": [
"SMS productivity enhancement and analytics provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "verint",
"evidence_id": 65954,
"data": {
"name": "Calabrio",
"purposes": [
"Productivity enhancement and workflow management tool provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "cartesia",
"evidence_id": 65954,
"data": {
"name": "Cartesia",
"purposes": [
"Text-to-speech"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "claranet",
"evidence_id": 65954,
"data": {
"name": "Claranet Limited",
"purposes": [
"Data Center Hosting"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Engage Digital"
],
"locations": [
"110 High Holborn, London, WC1V 6JS, United Kingdom",
"France"
],
"transfer_mechanisms": [
"Not needed - transfers within the EU or to adequate countries"
]
}
},
{
"kind": "subprocessor",
"vendor": "clickhouse",
"evidence_id": 65954,
"data": {
"name": "ClickHouse",
"purposes": [
"Powers data analytics"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral AI Conversation Expert",
"RingCentral AI Quality Management",
"RingCentral AI Receptionist"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Data Processing Framework",
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudflare",
"evidence_id": 65954,
"data": {
"name": "Cloudflare",
"purposes": [
"Content Delivery and Traffic Filtering"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events",
"RingCentral Webinar"
],
"locations": [
"Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 United States",
"United States/Global"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "nice-cognigy",
"evidence_id": 65954,
"data": {
"name": "Cognigy",
"purposes": [
"Conversation intelligence features and authentication provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Contact Center"
],
"locations": [
"United States, Canada, United Kingdom, Germany, Australia"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Customer Dynamics",
"purposes": [
"Outbound campaign and risk management"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "deepgram",
"evidence_id": 65954,
"data": {
"name": "Deepgram",
"purposes": [
"Speech-to-text transcription services"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "dstny",
"evidence_id": 65954,
"data": {
"name": "Dstny",
"purposes": [
"Integration between RingCentral PBX and Microsoft Teams"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Avaya Cloud Office",
"RingCentral Unify Office",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"Belgicastraat 17, 1930 Zaventem, Belgium",
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "elevenlabs",
"evidence_id": 65954,
"data": {
"name": "ElevenLabs",
"purposes": [
"Text-to-speech"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "exa-labs",
"evidence_id": 65954,
"data": {
"name": "Exa Labs, LLC",
"purposes": [
"Search engine API"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral AI Representative (AIR Pro)"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "fireworks",
"evidence_id": 65954,
"data": {
"name": "FireworksAI",
"purposes": [
"Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)",
"RingCentral Unify Office",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "foundever",
"evidence_id": 65954,
"data": {
"name": "Foundever",
"purposes": [
"Customer Support Call Center and Professional Services"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Contact Center",
"RingCentral Unify Office",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"Costa Rica",
"United Kingdom"
],
"transfer_mechanisms": [
"Not needed - transfers within the EU or to adequate countries"
]
}
},
{
"kind": "subprocessor",
"vendor": "gooddata",
"evidence_id": 65954,
"data": {
"name": "GoodData Corporation",
"purposes": [
"Powers data analytics"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Engage Digital",
"RingCentral Engage Voice"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "google-cloud",
"evidence_id": 65954,
"data": {
"name": "Google, LLC (Google Cloud Platform)",
"purposes": [
"Conversational and language features",
"Data Center Hosting",
"Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)",
"Speech-To-Text"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral AI Agent Assist",
"RingCentral AI Conversation Expert",
"RingCentral AI Quality Management",
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)",
"RingCentral AI Supervisor Assist",
"RingCentral Avaya Cloud Office",
"RingCentral Engage Voice",
"RingCentral Unify Office",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"Canada",
"Germany",
"United Kingdom",
"United States"
],
"transfer_mechanisms": [
"Data Privacy Framework",
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "imgix",
"evidence_id": 65954,
"data": {
"name": "Imgix, Inc.",
"purposes": [
"Provision of CDN and image transformation services"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "InContact, Inc.",
"purposes": [
"Contact Center Provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Contact Center"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "JettyCloud, LLC",
"purposes": [
"Engineering, Development and Operations Support"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Avaya Cloud Office",
"RingCentral Contact Center",
"RingCentral Engage Digital",
"RingCentral Engage Voice",
"RingCentral Events",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"Georgia",
"Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76"
],
"transfer_mechanisms": [
"Not applicable - no transfer of EEA/UK/Swiss data"
]
}
},
{
"kind": "subprocessor",
"vendor": "microsoft",
"evidence_id": 65954,
"data": {
"name": "Microsoft",
"purposes": [
"Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)",
"RingCentral AI Supervisor Assist",
"RingCentral Avaya Cloud Office",
"RingCentral Events",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"1 Microsoft Way Redmond, WA 98052",
"United States"
],
"transfer_mechanisms": [
"Data Privacy Framework",
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "mux",
"evidence_id": 65954,
"data": {
"name": "MUX",
"purposes": [
"A/V Ingestion, Transcoding & Distribution"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Neoditel",
"purposes": [
"Professional Services"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Managed Services"
],
"locations": [
"France"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "omilia",
"evidence_id": 65954,
"data": {
"name": "Omilia",
"purposes": [
"Conversation intelligence features and authentication provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Contact Center"
],
"locations": [
"United States or European Economic Area"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 65954,
"data": {
"name": "OpenAI, LLC",
"purposes": [
"Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral AI Conversation Expert",
"RingCentral AI Quality Management",
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)",
"RingCentral AI Supervisor Assist",
"RingCentral Unify Office",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "postmark",
"evidence_id": 65954,
"data": {
"name": "PostMark",
"purposes": [
"Email delivery"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Engage Digital"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Pridis",
"purposes": [
"Provision of Pridis-Connecsy services"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"Europe"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "pubnub",
"evidence_id": 65954,
"data": {
"name": "PubNub, Inc.",
"purposes": [
"Manages in-app message notifications"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Avaya Cloud Office",
"RingCentral Unify Office",
"RingCentral Video Pro",
"RingEX"
],
"locations": [
"50 San Francisco Street San Francisco, CA 94133, United States",
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "PureCaller ID",
"purposes": [
"Outbound Communication Management"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "pusher",
"evidence_id": 65954,
"data": {
"name": "Pusher",
"purposes": [
"Websockets as a service real time in Event Messaging"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"MessageBird UK Limited 6 New St Sq, New Fetter Ln, London, Greater London, EC4A 3AQ, United Kingdom",
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "redis",
"evidence_id": 65954,
"data": {
"name": "Redis Labs",
"purposes": [
"Data Storage"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"700 E El Camino Real Suite 250 Mountain View, CA 94041, United States",
"Ireland"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Redox",
"purposes": [
"Provides API integration to electronic health records"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral AI Representative (AIR Pro)"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Not Applicable (No data transfer EEA/UK/Swiss data)"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Australia Pty Ltd",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"Australia",
"Level 12, 680 George Street Sydney NSW 2000, Australia"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Bulgaria EOOD",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"Bulgaria"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Canada Inc.",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"160 Elgin Street Suite 2600 Ottawa ON K1P 1C3, Canada",
"Canada"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Espana, S.L.",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"C/ Músico Ginés, 1, Bajo, 46.022, Valencia, Spain",
"Spain"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral France S.A.S",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"France",
"Le Belvédère – 1-7 Cours Valmy – 92800 Puteaux, France"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Germany GmbH",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"Germany",
"Hamburg Business Center Poststraße 33, 20354 Hamburg, Germany"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Innovation (India) Private Limited",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"India"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Ireland Limited",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"19 Baggot Street Lower, Dublin 2, D02 X658, Ireland",
"Ireland"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Israel Ltd.",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"Israel"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral Philippines, Inc.",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"Philippines"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral UK LTD",
"purposes": [
"Service delivery",
"Support services, including production troubleshooting",
"Technical operations"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"affiliate": true,
"locations": [
"United Kingdom"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RingCentral, Inc.",
"purposes": [
"Product, Engineering, Operations, Marketing, Support, Sales, Customer Success Management. Company Headquarters"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Avaya Cloud Office",
"RingCentral Contact Center",
"RingCentral Engage Digital",
"RingCentral Engage Voice",
"RingCentral Managed Services",
"RingCentral Unify Office",
"RingCentral Video Pro",
"RingEX"
],
"affiliate": true,
"locations": [
"1209 Orange Street Wilmington, DE 19801",
"1209 Orange Street Wilmington, DE 19801, United States",
"United States"
],
"transfer_mechanisms": [
"Data Privacy Framework",
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "RSI",
"purposes": [
"Data analytics and archival"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Safeguard Global",
"purposes": [
"Engineering, Development and Operations Support"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"Portugal",
"Rua Virgílio Correia 26B, 1600-223 Lisbon, Portugal"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "SmallestAI",
"purposes": [
"Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral AI Representative (AIR Pro)"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "SpinSci",
"purposes": [
"Integration of RingEX into SpinSci Patient Assist"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "stream-io",
"evidence_id": 65954,
"data": {
"name": "Stream.io, Inc.",
"purposes": [
"In-Event Chat"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"1215 Spruce St Boulder, Colorado 80302 United States",
"21-6 1017 RP Amsterdam, The Netherlands",
"Kleine-Gartmanplantsoen",
"United States, The Netherlands, Ireland"
],
"transfer_mechanisms": [
"Data Privacy Framework"
]
}
},
{
"kind": "subprocessor",
"vendor": "sutherland-global-services",
"evidence_id": 65954,
"data": {
"name": "Sutherland Global Services, Inc.",
"purposes": [
"Customer Support Call Center"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"Dr. Roberto J. Cant 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico",
"Mexico"
],
"transfer_mechanisms": [
"Not applicable - no transfer of EEA/UK/Swiss data"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "Textel",
"purposes": [
"SMS productivity enhancement and analytics provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"United States, Philippines, France"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 65954,
"data": {
"name": "ThetaLake",
"purposes": [
"Data analytics and archival"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Contact Center"
],
"locations": [
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "tray-ai",
"evidence_id": 65954,
"data": {
"name": "Tray.ai, Inc.",
"purposes": [
"Data application integration"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"Australia",
"EU",
"UK",
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "sendgrid",
"evidence_id": 65954,
"data": {
"name": "Twilio Sendgrid",
"purposes": [
"Email Messaging"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral Events"
],
"locations": [
"375 Beale Street Suite 300 San Francisco, CA 94105 United States",
"United States"
],
"transfer_mechanisms": [
"Data Privacy Framework",
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "verint",
"evidence_id": 65954,
"data": {
"name": "Verint",
"purposes": [
"Workforce engagement optimization"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"United States, Australia, France, Germany, United Kingdom"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "spacexai",
"evidence_id": 65954,
"data": {
"name": "xAI",
"purposes": [
"Speech to speech"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCentral AI Receptionist",
"RingCentral AI Representative (AIR Pro)",
"RingCentral Unify Office",
"RingEX"
],
"locations": [
"1450 Page Mill Rd Palo Alto, CA United States",
"United States"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
},
{
"kind": "subprocessor",
"vendor": "yellow-ai",
"evidence_id": 65954,
"data": {
"name": "Yellow AI",
"purposes": [
"Conversational intelligence feature provider"
],
"sections": [
"When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:"
],
"services": [
"RingCX",
"RingCentral Contact Center",
"RingEX"
],
"locations": [
"India, United States, Europe"
],
"transfer_mechanisms": [
"Standard Contractual Clauses"
]
}
}
]
}