Snapshot 65954

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Subprocessor list
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https://www.ringcentral.com/legal/dpa-subprocessor-list.html
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Scripts and page chrome removed; this is what change detection compares.

RingCentral subprocessor list
When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:
Subprocessor List Updates FAQ
List updated: 01-23-26
Subprocessor
Purpose of Processing
Location of Processing
EEA/UK/Switzerland - Transfer mechanism
RingCentral Products and Services
Acquire Asia Pacific Philippines, Inc.
No subprocessors
Purpose of Processing
Customer Support Call Center
Location of Processing
Philippines
4th Floor Worldwide Corporate Center,
Shaw Boulevard, Mandaluyong,
Metro Manila Philippines 1552
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
RingCentral Video Pro
RingCentral Contact Center
RingCentral Engage Voice
RingCentral Engage Digital
RingCentral Avaya Cloud Office
RingCentral AI Representative (AIR Pro)
Amazon Web Services, Inc.
Subprocessor List >
Purpose of Processing
Data Center Hosting
Location of Processing
Australia, United Kingdom, Canada, India, Singapore, Germany, United States (**)
410 Terry Ave N,
Seattle, WA 98109, United States
(**) Dependent on Customer account location.
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Video Pro
RingCentral Engage Voice
RingCentral Engage Digital
RingCX (plus add on services)
RingCentral Unify Office
RingCentral Avaya Cloud Office
RingCentral Events
RingCentral AI Supervisor Assist
RingCentral AI Representative (AIR Pro)
RingCentral AI Workforce Management (AI WFM)
Amazon Web Services, Inc.
Subprocessor List >
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
Location of Processing
Australia, Canada, Germany, United Kingdom, United States (**)
410 Terry Ave N, Seattle, WA 98109, United States
(**) Dependent on Customer account location.
EEA/UK/Switzerland - Transfer mechanism
Data Processing Framework
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Video Pro
RingCentral AI Conversation Expert
RingCentral AI Receptionist
RingCentral AI Representative (AIR Pro)
RingCentral AI Quality Management
Cartesia
Subprocessor List Provided Upon Request
Purpose of Processing
Text-to-speech
Location of Processing
United States
1766 18th Street, San Francisco, CA 94107, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral AI Receptionist
RingCentral AI Representative (AIR Pro)
Claranet Limited
No subprocessors
Purpose of Processing
Data Center Hosting
Location of Processing
France
110 High Holborn, London, WC1V 6JS, United Kingdom
EEA/UK/Switzerland - Transfer mechanism
Not needed - transfers within the EU or to adequate countries
RingCentral Products and Services
RingCentral Engage Digital
ClickHouse
Subprocessor List >
Purpose of Processing
Powers data analytics
Location of Processing
United States
Alpine Road, 4113, Portola Valley, CA 94208 United States
EEA/UK/Switzerland - Transfer mechanism
Data Processing Framework
Standard Contractual Clauses
RingCentral Products and Services
RingCX
RingCentral AI Conversation Expert
RingCentral AI Receptionist
RingCentral AI Quality Management
Cloudflare
Subprocessor List >
Purpose of Processing
Content Delivery and Traffic Filtering
Location of Processing
United States/Global
Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
RingCentral Webinar
Deepgram
Subprocessor List >
Purpose of Processing
Speech-to-text transcription services
Location of Processing
United States
548 Market St, Suite 25104 San Francisco, CA 94104, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCX
RingCentral AI Receptionist
RingCentral AI Representative (AIR Pro)
Dstny
Subprocessor List Provided Upon Request
Purpose of Processing
Integration between RingCentral PBX and Microsoft Teams
Location of Processing
United States
Belgicastraat 17, 1930 Zaventem, Belgium
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Avaya Cloud Office
RingCentral Unify Office
RingCentral Video Pro
ElevenLabs
Subprocessor List >
Purpose of Processing
Text-to-speech
Location of Processing
United States
169 Madison Ave, Suite 2484, New York, NY 10016
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral AI Receptionist
RingCentral AI Representative (AIR Pro)
Exa Labs, LLC
Subprocessor List >
Purpose of Processing
Search engine API
Location of Processing
United States
430 Shotwell St, San Francisco, CA 94110, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral AI Representative (AIR Pro)
FireworksAI
Subprocessor List >
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
Location of Processing
United States
2317 Broadway, Suite 200, Redwood City, CA 94063, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Unify Office
RingCentral AI Receptionist
RingCentral AI Representative (AIR Pro)
Foundever
No subprocessors
Purpose of Processing
Customer Support Call Center and Professional Services
Location of Processing
Bulgaria, Nicaragua, Costa Rica
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom
EEA/UK/Switzerland - Transfer mechanism
Not needed - transfers within the EU or to adequate countries
RingCentral Products and Services
RingEX
RingCentral Video Pro
RingCentral Contact Center
RingCentral Unify Office
GoodData Corporation
Subprocessor List >
Purpose of Processing
Powers data analytics
Location of Processing
United States
One Post Street, Suite 400, San Francisco CA 94104, United States
(**) Dependent on Customer account location.
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCX
RingCentral Engage Voice
RingCentral Engage Digital
Google, LLC (Google Cloud Platform)
Subprocessor List >
Purpose of Processing
Data Center Hosting
Location of Processing
Canada, Germany, United Kingdom, Australia, United States (**)
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
(**) Dependent on Customer account location.
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
RingCentral Video Pro
RingCentral Avaya Cloud Office
RingCentral AI Receptionist
RingCentral AI Representative (AIR Pro)
Google, LLC (Google Cloud Platform)
Subprocessor List >
Purpose of Processing
Conversational and language features
Location of Processing
EU, Germany, United Kingdom, Canada, United States (**)
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
(**) Dependent on Customer account location.
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Engage Voice
RingCentral Unify Office
RingCentral Avaya Cloud Office
RingCentral AI Receptionist
Google, LLC (Google Cloud Platform)
Subprocessor List >
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
Location of Processing
Canada, Germany, United Kingdom, United States
Canada, Germany, United Kingdom, United States
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Video Pro
RingCentral Avaya Cloud Office
RingCentral AI Conversation Expert
RingCentral AI Receptionist
RingCentral AI Agent Assist
RingCentral AI Representative (AIR Pro)
RingCentral AI Quality Management
Google, LLC (Google Cloud Platform)
Subprocessor List >
Purpose of Processing
Speech-To-Text
Location of Processing
Canada, Germany, United Kingdom, United States(**)
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
(**) Dependent on Customer account location.
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingCentral AI Conversation Expert
RingCentral AI Receptionist
RingCentral AI Supervisor Assist
Imgix, Inc.
Subprocessor List Provided Upon Request
Purpose of Processing
Provision of CDN and image transformation services
Location of Processing
United States
423 Tehama St, 1st Floor San Francisco, CA 94103, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
InContact, Inc.
Subprocessor List Provided Upon Request
Purpose of Processing
Contact Center Provider
Location of Processing
United States
75 West Towne Ridge Parkway, Tower # 1. 1st, 2nd, 3rd, 4th and 5th floors, Sandy, Utah, 84070, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Contact Center
JettyCloud, LLC
No subprocessors
Purpose of Processing
Engineering, Development and Operations Support
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76
EEA/UK/Switzerland - Transfer mechanism
Not applicable - no transfer of EEA/UK/Swiss data
RingCentral Products and Services
RingEX
RingCX
RingCentral Video Pro
RingCentral Contact Center
RingCentral Engage Voice
RingCentral Engage Digital
RingCentral Events
RingCentral Avaya Cloud Office
Microsoft
Subprocessor List >
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
Location of Processing
United States
1 Microsoft Way Redmond, WA 98052
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
RingCentral Video Pro
RingCentral Avaya Cloud Office
RingCentral Events
RingCentral AI Receptionist
RingCentral AI Supervisor Assist
RingCentral AI Representative (AIR Pro)
MUX
Subprocessor List >
Purpose of Processing
A/V Ingestion, Transcoding & Distribution
Location of Processing
United States
50 Beale Street, Floor 9, San Francisco, CA 94105, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
Neoditel
Subprocessor List Provided Upon Request
Purpose of Processing
Professional Services
Location of Processing
France
400 Roumanille Avenue
Building 6
06410
Biot - Sophia Antipolis, France
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Managed Services
OpenAI, LLC
Subprocessor List >
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
Location of Processing
United States
United States, Ireland*
1960 Bryant Street, San Francisco, CA 94110, United States
*Dependent upon customer setting
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
RingCentral Video Pro
RingCentral Unify Office
RingCentral AI Conversation Expert
RingCentral AI Receptionist
RingCentral AI Supervisor Assist
RingCentral AI Representative (AIR Pro)
RingCentral AI Quality Management
PostMark
Subprocessor List >
Purpose of Processing
Email delivery
Location of Processing
United States
1 North Dearborn Street, 5th Floor, Chicago, Illinois, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCX
RingCentral Engage Digital
PubNub, Inc.
No subprocessors
Purpose of Processing
Manages in-app message notifications
Location of Processing
United States
50 San Francisco Street San Francisco, CA 94133, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Video Pro
RingCentral Unify Office
RingCentral Avaya Cloud Office
Pusher
Subprocessor List >
Purpose of Processing
Websockets as a service real time in Event Messaging
Location of Processing
United States
MessageBird UK Limited 6 New St Sq, New Fetter Ln, London, Greater London, EC4A 3AQ, United Kingdom
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
Redox
Subprocessor List Provided Upon Request
Purpose of Processing
Provides API integration to electronic health records
Location of Processing
United States
25 West Main Street, Suite 500, Madison, WI 53703, United States
EEA/UK/Switzerland - Transfer mechanism
Not Applicable (No data transfer EEA/UK/Swiss data)
RingCentral Products and Services
RingCentral AI Representative (AIR Pro)
Redis Labs
Subprocessor List >
Purpose of Processing
Data Storage
Location of Processing
Ireland
700 E El Camino Real Suite 250 Mountain View, CA 94041, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
RingCentral, Inc.
Purpose of Processing
Product, Engineering, Operations, Marketing, Support, Sales, Customer Success Management. Company Headquarters
Location of Processing
United States
1209 Orange Street Wilmington, DE 19801, United States
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
RingCentral Contact Center
RingCentral Engage Voice
RingCentral Engage Digital
RingCentral Unify Office
RingCentral Video Pro
RingCentral Managed Services
RingCentral Avaya Cloud Office
Safeguard Global
No subprocessors
Purpose of Processing
Engineering, Development and Operations Support
Location of Processing
Portugal
Rua Virgílio Correia 26B, 1600-223 Lisbon, Portugal
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
SmallestAI
Subprocessor List >
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
Location of Processing
United States
311 California St, 320 Suite San Francisco, CA, 94104, United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral AI Representative (AIR Pro)
Stream.io, Inc.
Subprocessor List >
Purpose of Processing
In-Event Chat
Location of Processing
United States, The Netherlands, Ireland
1215 Spruce St Boulder, Colorado 80302 United States
Kleine-Gartmanplantsoen
21-6 1017 RP Amsterdam, The Netherlands
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
RingCentral Products and Services
RingCentral Events
Sutherland Global Services, Inc.
No subprocessors
Purpose of Processing
Customer Support Call Center
Location of Processing
Mexico
Dr. Roberto J. Cant 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico
EEA/UK/Switzerland - Transfer mechanism
Not applicable - no transfer of EEA/UK/Swiss data
RingCentral Products and Services
RingEX
RingCentral Contact Center
Tray.ai, Inc.
Subprocessor List >
Purpose of Processing
Data application integration
Location of Processing
United States, UK, EU, Australia
25 Stillman Street, San Francisco, CA 94107 United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
Twilio Sendgrid
Subprocessor List >
Purpose of Processing
Email Messaging
Location of Processing
United States
375 Beale Street Suite 300 San Francisco, CA 94105 United States
EEA/UK/Switzerland - Transfer mechanism
Data Privacy Framework
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Events
xAI
Subprocessor List>
Purpose of Processing
Speech to speech
Location of Processing
United States
1450 Page Mill Rd Palo Alto, CA United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Unify Office
RingCentral AI Receptionist
RingCentral AI Representative (AIR Pro)
For more information on the transfer of personal data from the EEA/UK/Switzerland regions, please see the RingCentral Personal Data Transfer Risk Assessment FAQ
RingCentral Strategic Alliance Program
(These subprocessors are in addition to the above, depending on customer s purchase)
Subprocessor
Purpose of Processing
Location of Processing
EEA/UK/Switzerland - Transfer mechanism
RingCentral Products and Services
Subprocessor
Textel
Subprocessor List >
Purpose of Processing
SMS productivity enhancement and analytics provider
Location of Processing
United States, Philippines, France
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
Subprocessor
SpinSci
No subprocessors
Purpose of Processing
Integration of RingEX into SpinSci Patient Assist
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
Subprocessor
PureCaller ID
Available upon request
Purpose of Processing
Outbound Communication Management
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
Subprocessor
Beetexting
Available upon request
Purpose of Processing
SMS productivity enhancement and analytics provider
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
Subprocessor
Customer Dynamics
Available upon request
Purpose of Processing
Outbound campaign and risk management
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCX
Subprocessor
Balto
Available upon request
Purpose of Processing
Conversation intelligence features provider
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
Subprocessor
Calabrio
Available upon request
Purpose of Processing
Productivity enhancement and workflow management tool provider
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
Subprocessor
ThetaLake
Available upon request
Purpose of Processing
Data analytics and archival
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Contact Center
Subprocessor
Cognigy
Subprocessor List >
Purpose of Processing
Conversation intelligence features and authentication provider
Location of Processing
United States, Canada, United Kingdom, Germany, Australia
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Contact Center
Subprocessor
Omilia
No subprocessors
Purpose of Processing
Conversation intelligence features and authentication provider
Location of Processing
United States or European Economic Area
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingCentral Contact Center
Subprocessor
RSI
Available upon request
Purpose of Processing
Data analytics and archival
Location of Processing
United States
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
Subprocessor
Verint
Available upon request
Purpose of Processing
Workforce engagement optimization
Location of Processing
United States, Australia, France, Germany, United Kingdom
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
Subprocessor
Pridis
Available upon request
Purpose of Processing
Provision of Pridis-Connecsy services
Location of Processing
Europe
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
Subprocessor
Yellow AI
Available upon request
Purpose of Processing
Conversational intelligence feature provider
Location of Processing
India, United States, Europe
EEA/UK/Switzerland - Transfer mechanism
Standard Contractual Clauses
RingCentral Products and Services
RingEX
RingCentral Contact Center
RingCX
For more information on the transfer of personal data from the EEA/UK/Switzerland regions, please see the RingCentral Personal Data Transfer Risk Assessment FAQ
RingCentral Affiliates
Affiliate
Purpose of Processing
Location of Processing
Affiliate
RingCentral, Inc.
Purpose Of Processing
Product, Engineering, Operations, Marketing, Support, Sales, Customer Success Management. Company Headquarters
Location of Processing
United States
1209 Orange Street Wilmington, DE 19801
Affiliate
RingCentral France S.A.S
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
France
Le Belvédère – 1-7 Cours Valmy – 92800 Puteaux, France
Affiliate
RingCentral UK LTD
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
United Kingdom
Level 3, 5 Aldermanbury Square, Barbican, London EC2V 7HR, United Kingdom
Affiliate
RingCentral Bulgaria EOOD
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Bulgaria
86 Tsarigradsko Shose Blvd., floors 5 and 6, Sofia, Stolichna, 1784, Bulgaria
Affiliate
RingCentral Germany GmbH
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Germany
Hamburg Business Center Poststraße 33, 20354 Hamburg, Germany
Affiliate
RingCentral Espana, S.L.
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Spain
C/ Músico Ginés, 1, Bajo, 46.022, Valencia, Spain
Affiliate
RingCentral Ireland Limited
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Ireland
19 Baggot Street Lower, Dublin 2, D02 X658, Ireland
Affiliate
RingCentral Israel Ltd.
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Israel
Barnea Jaffa Lande & Co.
58 HaRakevet St.
Tel Aviv 6777016, Israel
Affiliate
RingCentral Innovation (India) Private Limited
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
India
Office No. 01-101, WeWork Prestige Central, Ground Floor, Prestige Central, 36, Infantry Rd, Tasker Town, Shivaji Nagar, Bengaluru, Karnataka - 560001, India
Affiliate
RingCentral Canada Inc.
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Canada
160 Elgin Street Suite 2600 Ottawa ON K1P 1C3, Canada
Affiliate
RingCentral Philippines, Inc.
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Philippines
#7B, Level 11, Tower 1, The Enterprise Center, 6766 Ayala Avenue, Brgy San Lorenzo, Makati City 1226, The Philippines
Affiliate
RingCentral Australia Pty Ltd
Purpose Of Processing
Service delivery
Technical operations
Support services, including production troubleshooting
Location of Processing
Australia
Level 12, 680 George Street Sydney NSW 2000, Australia
Recent Changes
Date
Change
Comments
October 8, 2026
Format update to subprocessor list
Applies to subprocessor list page
October 8, 2026
Addition of JettyCloud
Applies to RingCentral Events
October 8, 2026
Update to location of processing
Applies to Dstny
August 22, 2026
Updates to Postmark
Applies to RingCX
August 17, 2026
Removal of Callinize, Deepgram, and Mutare
Applies to RingEX, RingCentral Video Pro, Engage Voice, RingCentral Unify Office, and RingCentral Avaya Cloud Office
June 13, 2026
Addition of Fireworks.ai and xAI
Applies to RingEX, RingCentral AI Receptionist, and RingCentral AI Representative (AIRPro)
May 20, 2026
Additional locations of processing for Elevenlabs
Addition of RingCentral Inc
Applies RingCentral AI Receptionist and RingCentral AI Representative (AIRPro)
Applies to RingCentral Managed Services
May 13, 2026
Addition of Cartesia
Applies RingCentral AI Receptionist and RingCentral AI Representative (AIR Pro)
May 13, 2026
Relocation of existing Strategic Alliance Program subprocessors list to individual tab
Applies RingEX, RingCentral Contact Center, and RingCX
April 29, 2026
Addition of RingCentral AI WFM
(inclusion of pre-existing subprocessor)
Applies RingCentral AI WFM
March 18, 2026
Addition of AI Quality Management
Applies RingCentral AI Quality Management
March 16, 2026
Addition of AI Representative (AIR Pro)
Applies RingCentral AI Representative (AIR Pro)
January 31, 2026
Addition of RingCentral Supervisor Assist
Applies to RingCentral Supervisor Assist
January 31, 2026
Encompasses existing subprocessors previously included by reference
Applies RingCentral AI Receptionist (standalone)
December 10, 2025
Addition of ClickHouse
Applies to RingCX and AI Conversation Expert (ACE; formerly RingSense)
December 10, 2025
Addition of RingCentral Affiliates
Applies to RingCentral Affiliates
December 2, 2025
Updated purpose of processing for Elevenlabs, Twilio Sendgrid and Pusher
Applies to Personal AI Assistant and Events
October 22, 2025
Addition of Neoditel, updates to Events purposes of processing, addition of Beetexting, Customer Dynamics, and PureCaller ID
Applies to RingCentral Managed Services, Events, and Strategic Alliance Program
August 1, 2025
Change of purpose of processing for Google, LLC. and added Amazon Web Services, Inc.
Applies to RingSense
August 1, 2025
Addition of Deepgram, Microsoft, and Open AI, LLC. Updated purpose of processing for Amazon Web Services, Inc., and Google, LLC.
Applies to RingCentral Video Pro
July 10, 2025
Addition of Deepgram
Applies to RingEX and RingCX
July 2, 2025
Addition of Imgix, Inc. and Tray.ai, Inc.
Applies to RingCentral Events
June 17, 2025
Addition of product Agent Assist
Applies to RingCX
March 27, 2025
Change of purpose of processing for Google, LLC.
Applies to RingEX
February 20, 2025
Addition of product AI Receptionist
Applies to RingEX
December 16, 2024
Addition of Stream.io Inc
Applies to RingCentral Events
December 9, 2024
Addition of OpenAI LLC
Applies to RingCX for certain customers
November 8, 2024
Addition of OpenAI LLC
Addition of Intelligence development and/or features for Amazon Web Services
Applies to RingSense for RingEX
July 25, 2024
Addition of RingCentral Webinar
Clarification of data transfer mechanisms
Applies to RingCentral Webinar
RingCentral Events, RingSense, RingCentral Meetings, RingCentral Avaya Cloud Office, RingCentral Unify Office, RingCentral Video Pro
June 27, 2024
Various updates to the EEA/UK/Switzerland EEA/UK/Switzerland - Transfer mechanism (*) column
Applies to RingEX and RingCentral Strategic Alliance Program
June 4, 2024
Removal of Datadog and Intercom
Applies to RingCentral Events
June 4, 2024
Addition of Balto, RSI, and Calabrio. Addition of locations of processing for Foundever (Nicaragua,Costa Rica) for RingEX only.
Applies to RingEX, RingCX, and Contact Center
April 17, 2024
Removal of Diseno Global
Applies to RingEX, RingCentral Video Pro, RingCentral Meetings, RingCentral Contact Center, RingCentral Engage Voice, RingCentral Engage Digital, RingCX, RingCentral Unify Office, RingCentral Avaya Cloud Office, and RingCentral Rainbow Office
February 23, 2024
Addition of Safeguard (RingCentral Events) and Microsoft Azure (RingEX)
Applies to RingCentral Events and RingEX
February 23, 2024
Modified purpose of processing for Microsoft Azure (RingSense) and Google (RingEX)
Applies to RingSense and RingEX
February 23, 2024
Addition of Strategic Alliance Program partners
Applies to RingEX
January 15, 2024
Removal of Chargebee, Vonage, and Heroku
Applies to RingCentral Events
December 18, 2023
Addition of Amazon Web Services for text-to-speech and addition of processing locations for data center hosting, removal of PostMark and Callinize/Tenfold
Applies to RingCentral Engage Voice and RingCX
December 15, 2023
Addition of Microsoft for Productivity intelligence development and/or features
Applies to RingCentral Events
November 30, 2023
Addition of Speech to text functionality for Google, LLC.
Applies to RingEX, Video Pro, Engage Voice, RingCX, Unify Office, Avaya Cloud Office, Rainbow Office
November 16, 2023
Removal of Claranet
Applies to RingCX
October 26, 2023
Addition of Microsoft
Applies to RingCX
September 25, 2023
Creation of RingCX using existing subprocessors from Engage Digital and Engage Voice
Applies to RingCX formerly known as Engage Digital and Engage Voice.
August 29, 2023
Addition of product RingSense
Applies to RingSense
August 11, 2023
Removal of Alchemer and Google, LLC. Updated purpose of processing and name of Wildbit Inc to PostMark
Applies to Engage Digital
August 2, 2023
Addition of products RingCentral Session and RingCentral Events
Applies to RingCentral Events, Session
July 14, 2023
Addition of Frontline Services II, Inc.
Applies to RingCentral Managed Services purchased after July 14, 2023
July 5, 2023
Updated name of Sitel Operating Corporation Limited to Foundever
Applies to RingEX, Video Pro, Meetings, Contact Center, and Unify Office.
May 31, 2023
Removal of Data Corporation OU
Applies to all products.
May 31, 2023
Addition of Black Box Corporation (AGC Networks, Inc.)
Applies to RingCentral Managed Services purchased after May 31, 2023
October 28, 2022
Addition of Sitel Operating Corporation Limited to Unify Office.
Applies to RingCentral Unify Office.
October 28, 2022
Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.
Applies to RingCentral Unify Office.
September 30, 2022
Removal of JettyCloud LLC from Unify Office Subprocessors.
Removal only applies to RingCentral Unify Office.
September 30, 2022
Removal of ABSoft.
Applies to all products.
July 5, 2022
Updated PubNub, Inc. physical address
Applies to all products.
June 30, 2022
Removal of Nordigy, Ltd.
Applies to all products.
June 8, 2022
Addition of Diseno Global
Applies to all products.
May 25, 2022
Addition of addresses to location column
Applies to all products.
March 30, 2022
Addition of Data Corporation OU and JettyCloud LLC.
Applies to all products.
RingCentral Subprocessor List Archive