Snapshot 71120
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 7272,
"data": {
"name": "Amazon web services",
"purposes": [
"Provisioning and operation of servers and infrastructure services. Hexnode also uses their services like Simple Storage Service for data storing, Simple Queue Service for hosting a message queue service and Lambda service for AAD authentication and dispatching emails."
],
"sections": [
"Appointing and changing sub-processes"
],
"services": [
"Platform hosting & Infrastructure"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudflare",
"evidence_id": 7272,
"data": {
"name": "Cloudflare",
"purposes": [
"Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic."
],
"sections": [
"Appointing and changing sub-processes"
],
"services": [
"Infrastructure Provider"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 7272,
"data": {
"name": "Google Maps",
"purposes": [
"Google maps are the Google deployed mapping platform used in Hexnode to find customers’ real-time location on a map (Customers who have enabled location tracking)."
],
"sections": [
"SOFTWARE PROVIDERS"
],
"services": [
"Location services"
]
}
},
{
"kind": "subprocessor",
"vendor": "hubspot",
"evidence_id": 7272,
"data": {
"name": "HubSpot",
"purposes": [
"HubSpot is a marketing and leads handling tool used by Hexnode in storing the customer details during sign up."
],
"sections": [
"SUPPORT SERVICE SUB-PROCESSORS"
],
"services": [
"Customer relationship management"
]
}
},
{
"kind": "subprocessor",
"vendor": "intercom",
"evidence_id": 7272,
"data": {
"name": "Intercom",
"purposes": [
"Intercom is the customer support platform used by Hexnode for handling customer chat support. Hexnode handovers the users’ email ID, their location and browser details to Intercom during each chat."
],
"sections": [
"SUPPORT SERVICE SUB-PROCESSORS"
],
"services": [
"Customer messaging platform"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 71120,
"data": {
"name": "Mitsogo Technologies Private Limited",
"purposes": [
"To provide R&D, software engineering, product maintenance, and technical troubleshooting for the Hexnode platform."
],
"sections": [
"AFFILIATE SUB-PROCESSORS"
],
"services": [
"Software development, engineering, maintenance, and technical support services."
]
}
},
{
"kind": "subprocessor",
"vendor": "vonage",
"evidence_id": 7272,
"data": {
"name": "Nexmo",
"purposes": [
"Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic."
],
"sections": [
"SERVICE SPECIFIC SUB-PROCESSORS"
],
"services": [
"Infrastructure Provider"
]
}
},
{
"kind": "subprocessor",
"vendor": "sendgrid",
"evidence_id": 7272,
"data": {
"name": "SendGrid",
"purposes": [
"SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and enrolled users. As well as for dispatching enrollment notifications to end users. Hexnode transfers the attached email IDs and mail content along with any attachments to the mail service providers."
],
"sections": [
"SERVICE SPECIFIC SUB-PROCESSORS"
],
"services": [
"Mail Service Provider"
]
}
},
{
"kind": "subprocessor",
"vendor": "brevo",
"evidence_id": 7272,
"data": {
"name": "Sendinblue",
"purposes": [
"SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and enrolled users. As well as for dispatching enrollment notifications to end users. Hexnode transfers the attached email IDs and mail content along with any attachments to the mail service providers."
],
"sections": [
"SERVICE SPECIFIC SUB-PROCESSORS"
],
"services": [
"Mail Service Provider"
]
}
},
{
"kind": "subprocessor",
"vendor": "sentry",
"evidence_id": 7272,
"data": {
"name": "Sentry",
"purposes": [
"A software provider used for real-time crash reporting of codes."
],
"sections": [
"SOFTWARE PROVIDERS"
],
"services": [
"Software provider"
]
}
},
{
"kind": "subprocessor",
"vendor": "sinch",
"evidence_id": 7272,
"data": {
"name": "Sinch",
"purposes": [
"Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic."
],
"sections": [
"SERVICE SPECIFIC SUB-PROCESSORS"
],
"services": [
"Infrastructure Provider"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 7272,
"data": {
"name": "SMPP",
"purposes": [
"Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic."
],
"sections": [
"SERVICE SPECIFIC SUB-PROCESSORS"
],
"services": [
"Infrastructure Provider"
]
}
},
{
"kind": "subprocessor",
"vendor": "statuscake",
"evidence_id": 7272,
"data": {
"name": "StatusCake",
"purposes": [
"StatusCake is a monitoring tool used for performance and Hexnode portal down monitoring."
],
"sections": [
"SOFTWARE PROVIDERS"
],
"services": [
"Monitoring services"
]
}
},
{
"kind": "subprocessor",
"vendor": "stripe",
"evidence_id": 7272,
"data": {
"name": "Stripe",
"purposes": [
"Stripe is Hexnode UEMs accounting and payment platform for sending invoices and to send and receive payment over the internet. This is associated with Hexnode’s license subscription."
],
"sections": [
"PAYMENT"
],
"services": [
"Payment gateway"
]
}
},
{
"kind": "subprocessor",
"vendor": "twilio",
"evidence_id": 7272,
"data": {
"name": "Twilio",
"purposes": [
"Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic."
],
"sections": [
"SERVICE SPECIFIC SUB-PROCESSORS"
],
"services": [
"Infrastructure Provider"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 7272,
"data": {
"name": "Zabbix",
"purposes": [
"Zabbix is an open source monitoring tool incorporated by Hexnode for complete server monitoring."
],
"sections": [
"SOFTWARE PROVIDERS"
],
"services": [
"Monitoring services"
]
}
},
{
"kind": "subprocessor",
"vendor": "zendesk",
"evidence_id": 7272,
"data": {
"name": "Zendesk",
"purposes": [
"Zendesk Support, their customer service platform has made it easy to track, prioritize and solve customer support tickets. Customer queries in the form of Help Center requests, emails, chat, and social media messages can be set to automatically create support tickets."
],
"sections": [
"TICKETING SUB-PROCESSORS"
],
"services": [
"Support management and communication"
]
}
}
]
}