Hexnode

hexnode.com

Hexnode declares 17 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Stripe and Cloudflare. No published changes since we first read it on Sep 23, 2026. 1 tracked vendor, Second Front Systems, names Hexnode as a subprocessor.

Subprocessors CSV of Hexnode's subprocessors · Atom feed of Hexnode's subprocessors DORA draft CSV of Hexnode's subprocessors as declared by Hexnode what's this? · 

17 third parties.

NamePurposeLocationListed since
Amazon web services
Provisioning and operation of servers and infrastructure services. Hexnode also uses their services like Simple Storage Service for data storing, Simple Queue Service for hosting a message queue service and Lambda service for AAD authentication and dispatching emails.
Cloudflare
Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic.
Google Maps Google maps are the Google deployed mapping platform used in Hexnode to find customers’ real-time location on a map (Customers who have enabled location tracking).
HubSpot HubSpot is a marketing and leads handling tool used by Hexnode in storing the customer details during sign up.
Intercom
Intercom is the customer support platform used by Hexnode for handling customer chat support. Hexnode handovers the users’ email ID, their location and browser details to Intercom during each chat.
Mitsogo Technologies Private Limited To provide R&D, software engineering, product maintenance, and technical troubleshooting for the Hexnode platform.
Nexmo
Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic.
SendGrid
SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and enrolled users. As well as for dispatching enrollment notifications to end users. Hexnode transfers the attached email IDs and mail content along with any attachments to the mail service providers.
Sendinblue
SendGrid and Sendinblue are communication platforms for email services included within Hexnode UEM to send notification emails to admins, other technicians and enrolled users. As well as for dispatching enrollment notifications to end users. Hexnode transfers the attached email IDs and mail content along with any attachments to the mail service providers.
Sentry A software provider used for real-time crash reporting of codes.
Sinch
Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic.
SMPP
Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic.
StatusCake StatusCake is a monitoring tool used for performance and Hexnode portal down monitoring.
Stripe
Stripe is Hexnode UEMs accounting and payment platform for sending invoices and to send and receive payment over the internet. This is associated with Hexnode’s license subscription.
Twilio
Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effectively manage the network traffic.
Zabbix Zabbix is an open source monitoring tool incorporated by Hexnode for complete server monitoring.
Zendesk
Zendesk Support, their customer service platform has made it easy to track, prioritize and solve customer support tickets. Customer queries in the form of Help Center requests, emails, chat, and social media messages can be set to automatically create support tickets.

Web TechnologiesCSV of Hexnode's web technologies · Atom feed of Hexnode's web technologies

Hexnode's homepage made 164 requests to 9 domains, 4 services controlled by another company, and 2 domains not identified.

Advertising (1): usually detected as Advertising: Google CloudAnalytics (1): usually detected as Analytics: WingifyLive chat (1): reviewed: IntercomCookie compliance (1): CookieYes

4 third parties by category: Advertising 1Analytics 1Live chat 1Cookie compliance 1

Third parties 4 · 23 requests
CookieYes CookieYes 6% of the page's requests 10
Wingify visualwebsiteoptimizer.com 4% of the page's requests 7
Intercomsubprocessor intercom.io, intercomcdn.com 3% of the page's requests 5
Google Cloud googleadservices.com <1% of the page's requests 1
Unknown 2 · 6 requests

d10lpsik1i8c69.cloudfront.netluckyorange.net

First party 1 · 135 requests
Hexnode Amazon CloudFront Amazon Web Services Google Tag Manager HSTS HTTP/3 Intercom Next.js 15.3.3 Nginx Open Graph Priority Hints React Webpack 82% of the page's requests 135

3 tracked companies loaded by the homepage are not in Hexnode's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV of the companies listing Hexnode · Atom feed of the companies listing Hexnode

1 company

Incidents reported by Hexnode's subprocessorsCSV of incidents reported by vendors Hexnode lists · Atom feed of incidents reported by vendors Hexnode lists

262 reported incidents in the last 30 days, by 9 of the vendors Hexnode lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Hexnode was involved.

DateCompanyIncidentImpactLasted
SinchDelivery Issue SMS Verfication China - China Mobile minorongoing
Twilio· SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SendGridSMS Delivery Failures from Twilio Long Codes to AT&T United States minorongoing
Twilio· SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SinchDelivery Issue - United States - AT&T minor3 h 22 min
Twilio· SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
Twilio· SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
SentryUS issues feed throwing intermittent errors minor51 min
Twilio· SendGridVoice Call Failures in JP1 minor3 h 51 min
SinchPost-Incident Notification - Customer Dashboard login no impact stated—
Twilio· SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
Twilio· SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
Twilio· SendGridIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
Twilio· SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
Twilio· SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
SinchService Degradation - Customer Dashboard minor1 h 12 min
Twilio· SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
Twilio· SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 237 more. All of them: CSV · Who is around them.

ChangesCSV of Hexnode's changes · Atom feed of Hexnode's changes

See the list as we read it on any date: Time machine

None since tracking began.

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