Snapshot 904

Document

Subprocessor list

URL

https://www.helpscout.com/company/legal/sub-processors/

Fetched

2026-09-21 23:30:16 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

658538 bytes

SHA-256 (raw)

87ebf2b5ab56600b420ca719246bf43a6aeeef46061d73137867804bd05ee1a2

SHA-256 (normalized text)

260da46c6135376e4f4ea4cee5df5c45fac59fe4401c7a3b87ec1f6dab13a73f

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 904,
      "data": {
        "name": "Amazon Web Services",
        "purposes": [
          "Cloud infrastructure hosting"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 904,
      "data": {
        "name": "Anthropic PBC",
        "purposes": [
          "Machine learning"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "okta",
      "evidence_id": 904,
      "data": {
        "name": "Auth0",
        "purposes": [
          "SAML SSO"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "census",
      "evidence_id": 904,
      "data": {
        "name": "Census",
        "purposes": [
          "Business analytics"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "clearbit",
      "evidence_id": 904,
      "data": {
        "name": "Clearbit",
        "purposes": [
          "Customer intelligence"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "clickhouse",
      "evidence_id": 904,
      "data": {
        "name": "Clickhouse Cloud",
        "purposes": [
          "Real-time analytical database"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "confluent",
      "evidence_id": 904,
      "data": {
        "name": "Confluent",
        "purposes": [
          "Message broker"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "datadog",
      "evidence_id": 904,
      "data": {
        "name": "Datadog",
        "purposes": [
          "Log management and observability"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "dbt-labs",
      "evidence_id": 904,
      "data": {
        "name": "dbt Cloud",
        "purposes": [
          "Business analytics"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "e-hawk",
      "evidence_id": 904,
      "data": {
        "name": "E-hawk",
        "purposes": [
          "Spam prevention"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "elasticsearch",
      "evidence_id": 904,
      "data": {
        "name": "Elastic Cloud",
        "purposes": [
          "Data processing enhancing"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "freeplay-2",
      "evidence_id": 904,
      "data": {
        "name": "Freeplay",
        "purposes": [
          "AI quality control"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 904,
      "data": {
        "name": "Google LLC",
        "purposes": [
          "Business analytics, Machine Learning, etc."
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "looker",
      "evidence_id": 904,
      "data": {
        "name": "Looker",
        "purposes": [
          "Business analytics"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 904,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "Machine learning"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pinecone",
      "evidence_id": 904,
      "data": {
        "name": "Pinecone",
        "purposes": [
          "Vector data store"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "UK"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pusher",
      "evidence_id": 904,
      "data": {
        "name": "Pusher.io",
        "purposes": [
          "Real-time services"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "UK"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 904,
      "data": {
        "name": "Twilio",
        "purposes": [
          "Two-factor authentication"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "unify",
      "evidence_id": 904,
      "data": {
        "name": "Unify",
        "purposes": [
          "Sales automated outreach"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "vitally",
      "evidence_id": 904,
      "data": {
        "name": "Vitally",
        "purposes": [
          "Customer success"
        ],
        "sections": [
          "List of Sub-processors"
        ],
        "locations": [
          "USA"
        ]
      }
    }
  ]
}