Snapshot 904

Document
Subprocessor list
URL
https://www.helpscout.com/company/legal/sub-processors/
Fetched
HTTP status
200
Content type
text/html; charset=utf-8
Fetch mode
static
Size
658538 bytes
SHA-256 (raw)
87ebf2b5ab56600b420ca719246bf43a6aeeef46061d73137867804bd05ee1a2
SHA-256 (normalized text)
260da46c6135376e4f4ea4cee5df5c45fac59fe4401c7a3b87ec1f6dab13a73f

Raw (normalized text)

Scripts and page chrome removed; this is what change detection compares.

Policies and Procedures
We're committed to keeping your data secure, your private information private, and being transparent about our practices as a business.
List of Sub-processors
Below is a list of sub-processors we work with. In order to be notified in writing of additions or removals to our sub-processor list you must subscribe to our sub-processor update notification list at the bottom of this page. You’ll receive a confirmation email once adding your email.
Last revised in January 2025
Sub-processor	Purpose	Location of Sub-processor
Amazon Web Services	Cloud infrastructure hosting	USA
Anthropic PBC	Machine learning	USA
Auth0	SAML SSO	USA
Census	Business analytics	USA
Clearbit	Customer intelligence	USA
Clickhouse Cloud	Real-time analytical database	USA
Confluent	Message broker	USA
dbt Cloud	Business analytics	USA
Datadog	Log management and observability	USA
E-hawk	Spam prevention	USA
Elastic Cloud	Data processing enhancing	USA
Freeplay	AI quality control	USA
Google LLC	Business analytics, Machine Learning, etc.	USA
Looker	Business analytics	USA
OpenAI	Machine learning	USA
Pinecone	Vector data store	UK
Pusher.io	Real-time services	UK
Twilio	Two-factor authentication	USA
Unify	Sales automated outreach	USA
Vitally	Customer success	USA
Sub-processor Updates
To be notified when we plan on adding or removing a new sub-processor, please subscribe to the email list below.