Labs · status history
BetterCloud status history: reported incidents As of 26 Oct 2026, BetterCloud's status page reported 5 incidents in the last 90 days; the latest began on Oct 23, 2026.
Checked 4 minutes ago. · BetterCloud's own status page · BetterCloud on Third Party Index
Jul 29: no incident reported Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: no incident reported Aug 4: no incident reported Aug 5: 1 incident (1 major) Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: no incident reported Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: 1 incident (1 minor) Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: 1 incident (1 no impact stated) Oct 7: no incident reported Oct 8: no incident reported Oct 9: 1 incident (1 minor) Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: 1 incident (1 critical) Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported 90 days ago today
5 incidents in 90 days2 major or critical2 h 13 min typical time to resolve2 h 13 min longest majorIncidents per month 0 2 4 Nov 2025: 1 incident (1 minor) · typical time to resolve 27 h 24 min Dec 2025: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 3 h 5 min Jan 2026: 1 incident (1 minor) · typical time to resolve 33 min Feb 2026: 1 incident (1 major) · typical time to resolve 3 h 6 min Mar 2026: 0 incidents Apr 2026: 4 incidents (1 critical, 3 minor) · typical time to resolve 46 h 45 min May 2026: 3 incidents (3 major) · typical time to resolve 7 h 38 min Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 1 incident (1 major) · typical time to resolve 2 h 13 min Sep 2026: 1 incident (1 minor) · typical time to resolve 25 h 5 min Oct 2026: 3 incidents (1 critical, 1 minor, 1 no impact stated) · typical time to resolve 1 h 39 min Nov 2025 Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct critical major minor no impact stated
Components affected Component Incidents Bar BambooHR 1 Google Administration 1 Live Chat Widget 1 Next Generation 1 Workflows 1
As BetterCloud's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 1, 2025 (evidence )
Every incident reported in the last 90 days 232 reported incidents in the last 30 days, by 7 of the vendors BetterCloud lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that BetterCloud was involved.
Date Company Incident Impact Lasted Oct 26, 2026 ingestion errors in mimir-prod-66 no impact stated 1 h Oct 26, 2026 SMS Delivery Delays from Twilio to Cellcom Israel minor ongoing Oct 25, 2026 SMS Delivery Delays from Twilio to Telcel Mexico minor 4 h 17 min Oct 25, 2026 SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minor ongoing Oct 25, 2026 SMS Delivery Delays from Twilio to Telia Sweden minor 12 h 36 min Oct 25, 2026 SMS Delivery Delays from Twilio to Airtel Nigeria minor 9 h 51 min Oct 24, 2026 Azure Marketplace SendGrid Customers Experiencing Account Management Issues minor 49 min Oct 24, 2026 Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor 20 h 54 min Oct 24, 2026 MMS Delivery Delays from Twilio to C-Spire United States minor ongoing Oct 24, 2026 Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor 18 h 39 min Oct 24, 2026 Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor 28 h 55 min Oct 24, 2026 SMS Delivery Delays from Twilio to WOM Colombia minor 5 h 42 min Oct 24, 2026 SMS Delivery Delays from Twilio to Claro Costa Rica minor ongoing Oct 23, 2026 Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor 5 h 16 min Oct 23, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor 9 h 56 min Oct 23, 2026 SMS Delivery Failures from Twilio to Multiple Networks in South Africa minor 10 h 9 min Oct 23, 2026 SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor 19 h 16 min Oct 23, 2026 Service Degradation Affecting Multiple Zoom Services minor 46 min Oct 23, 2026 Voice Call Post Dial Delay from Twilio Phone Numbers to Chile minor 2 days Oct 23, 2026 Some Grafana Instances Experiencing Issues Coming Online after Restart minor 4 h 42 min Oct 23, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States minor 1 h 9 min Oct 23, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico minor 6 h 3 min Oct 23, 2026 SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada minor 6 h 43 min Oct 23, 2026 Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany major 44 min Oct 23, 2026 SMS Delivery Delays and Failures from Twilio to Telecall Brazil minor 9 h 31 min
And 207 more. All of them: CSV · Who is around them .
From BetterCloud's own status page, read every 5 minutes for this Labs page. We record the incidents a status page reports; we don't measure services ourselves.