Labs · status history
Dialpad status history: reported incidents As of 26 Oct 2026, Dialpad's status page reported 8 incidents in the last 90 days; the latest began on Oct 20, 2026.
Checked just now. · Dialpad's own status page · Dialpad on Third Party Index
Jul 29: no incident reported Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: no incident reported Aug 4: no incident reported Aug 5: no incident reported Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: no incident reported Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: 1 incident (1 minor) Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: 1 incident (1 major) Sep 2: no incident reported Sep 3: 1 incident (1 minor) Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: 1 incident (1 minor) Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: 1 incident (1 minor) Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: 2 incidents (1 major, 1 minor) Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported 90 days ago today
8 incidents in 90 days2 major or critical48 min typical time to resolve7 h 36 min longest majorIncidents per month 0 2 4 Nov 2025: 1 incident (1 major) · typical time to resolve 4 h 22 min Dec 2025: 0 incidents Jan 2026: 1 incident (1 minor) · typical time to resolve 3 h 1 min Feb 2026: 2 incidents (2 minor) · typical time to resolve 1 h 5 min Mar 2026: 1 incident (1 minor) · typical time to resolve 2 days Apr 2026: 1 incident (1 major) · typical time to resolve 2 h 1 min May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 5 h 28 min Jun 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 3 h 10 min Jul 2026: 2 incidents (2 minor) · typical time to resolve 1 h 24 min Aug 2026: 1 incident (1 minor) · typical time to resolve 48 min Sep 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 45 min Oct 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 7 h 36 min Nov 2025 Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct critical major minor no impact stated
Components affected Component Incidents Bar Telephony Infrastructure: Inbound Calls 5 Telephony Infrastructure: Outbound Calls 4 API Platform 1 Carrier Networks: Local Numbers 1 Contact Center 1 Omnichannel 1
As Dialpad's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 1, 2025 (evidence )
Every incident reported in the last 90 days 180 reported incidents in the last 30 days, by 10 of the vendors Dialpad lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Dialpad was involved.
Date Company Incident Impact Lasted Oct 25, 2026 Elevated errors for Claude Fable 5.1 major 32 min Oct 25, 2026 Elevated errors for Claude Sonnet 5.5 and other models major 1 h 39 min Oct 24, 2026 Elevated errors for Claude Fable 5 and Claude Fable 5.1 major 36 min Oct 24, 2026 Elevated errors for Claude Opus 5.5 major 5 min Oct 23, 2026 Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 critical 33 min Oct 23, 2026 Degraded experience with ChatGPT app connections using CIMD minor 50 min Oct 23, 2026 Help Center Chat Support Degraded no impact stated 32 min Oct 23, 2026 Toll-Free Port Activation Incident minor 2 h 45 min Oct 23, 2026 Bandwidth Local Market Impairment - 668 - Tucson, AZ no impact stated 5 h 4 min Oct 23, 2026 Delays in customer support responses no impact stated 2 h 17 min Oct 22, 2026 New Ad Accounts failing to provision admins minor 4 h 31 min Oct 22, 2026 Bandwidth Local Market Impairment - Fresno/Los Angeles/San Luis Obispo, CA major 5 h 7 min Oct 22, 2026 Degraded Performance of Dots on Enterprise minor 2 h 4 min Oct 22, 2026 Inbound Messaging - Verizon & T-Mobile minor 2 h 9 min Oct 22, 2026 Voice Authentication Incident - Pindrop minor 1 h 39 min Oct 22, 2026 Bandwidth Local Market Impairment - 328 - Dayton, OH critical 8 h 59 min Oct 22, 2026 Off-Net Port Activations major 6 h 51 min Oct 22, 2026 US Voice Traffic major — Oct 22, 2026 Bandwidth Local Market Impairment - 521 - Jefferson City, MO no impact stated 2 h 46 min Oct 22, 2026 Bandwidth Local Market Impairment - 973 - Palm Springs, CA critical 16 h 58 min Oct 22, 2026 Bandwidth Local Market Impairment - 234 - Pittsburgh, PA no impact stated 4 h 35 min Oct 22, 2026 Elevated errors affecting Connectors minor 4 h 16 min Oct 22, 2026 Elevated ChatGPT conversation and Responses API errors minor 6 h 32 min Oct 21, 2026 Authentication errors for some users major — Oct 21, 2026 Outbound MMS Messaging - AT&T minor 5 h 8 min
And 155 more. All of them: CSV · Who is around them .
From Dialpad's own status page, read every 5 minutes for this Labs page. We record the incidents a status page reports; we don't measure services ourselves.