Claranet

We have published no changes to this vendor's list; our first reading was Nov 7, 2026.
Read Nov 11, 2026 · 14 companies named as a subprocessor · stored document

Name	Purpose	Location	First read
Amazon Webservices EMEA SARL	Managed Cloud Hosting: Amazon Web Services (AWS); Web Application Firewall (Webfence Premium)	Depending on the configuration of the customer. By default, within the EU. Support cases may also be conducted from the US.	Nov 7, 2026
DUO Security LLC	Multi-factor-authentication (MFA)		Nov 7, 2026
Google Ireland Limited	Managed Cloud Hosting: Google Cloud Plattform (GCP); Web Acceleration & DoS Protection (WADP)		Nov 7, 2026
intersoft consulting services AG	Cyber Security: Digital Forensics and Incident Response (DFIR)	Depending on agreement with the customer. Within the EU as standard.	Nov 7, 2026
Kentik Technologies, Inc.	DDoS Protection	Germany	Nov 7, 2026
KnowBe4, Inc.	Cyber Security: Security Awareness (KnowBe4)	Disaster Recovery Database: Amazon AWS Data Center in Europe located in Dublin, Ireland (eu-west-1); Production Database: Amazon AWS Data Center Frankfurt, Germany (eu-central-1)	Nov 7, 2026
LevelBlue (formerly AlienVault from AT&T Cybersecurity)	Cyber Security: Managed Detection and Response (MDR)	European Economic Area (EEA), United States	Nov 7, 2026
Microsoft Ireland Operations Ltd.	Enterprise Support (ESC); Managed Cloud Hosting: Microsoft Azure; Professional Services / Consulting Workplace	Depending on the configuration of the customer. By default within the EU. Support cases may also be conducted from the US.	Nov 7, 2026
NotSoSecure Global Services Limited	Cyber Security: Penetration Testing	Provision of the service by NotSoSecure in UK.	Nov 7, 2026
OVH SAS-Gruppe	Web Acceleration & DoS Protection (WADP); Web Application Firewall (Webfence Basic, Advanced)	OVH Center United States (US) East, United States (US) West; OVH Data Center Germany, Limburg (Lim3); OVH Data Center in Canada (CA), Sydney (SYD) and Singapore (SGP)	Nov 7, 2026
OVH US LLC	Web Acceleration & DoS Protection (WADP); Web Application Firewall (Webfence Basic, Advanced)	OVH Data Center United States (US) East, United States (US) West	Nov 7, 2026
SentinelOne	Cyber Security: Endpoint Detection and Response (EDR)	Israel, United Kingdom, Japan, Singapore, Australia, USA, Czech Republic, Germany, Netherlands, France, Denmark. In support cases USA.	Nov 7, 2026
Shred-it GmbH	Data carrier destruction	Germany	Nov 7, 2026
TeamViewer Germany GmbH	Enterprise Support (ESC); Professional Services / Consulting Workplace	TeamViewer's master server infrastructure is located in Germany and Austria. Processing also at the customer's location (client).	Nov 7, 2026

Affiliates it names

Name	Purpose	Location	First read
Claranet Addon GmbH	Managed SAP Services; Managed Workplace Services; Professional Services (SAP); Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.	Employees of Claranet Addon who work within the processes and policies of Claranet.; The location of the processing is determined according to the customer's requirements.; The storage location of the data is determined according to customer requirements (hyperscaler, on-premise, Claranet data centre).	Nov 7, 2026
Claranet Benelux B.V.	Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.	Employees of Claranet Benelux who work within the processes and policies of Claranet.	Nov 7, 2026
Claranet GmbH	Cyber Security: Continuous Security Testing; Cyber Security: Endpoint Detection and Response (EDR); Cyber Security: Managed Detection and Response (MDR); Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.; Web Acceleration & DoS Protection (WADP),; Web Application Firewall (Webfence Basic, Advanced); Web Application Firewall (Webfence Premium)	By default, the data of a German WADP customer remains in group A. Upon request deviations from the default settings can be made.; Deployment of the Webfence Premium service by Claranet SAS in France.; Employees of Claranet Italy who work within the processes and policies of Claranet.; Employees of Claranet UK who work within the processes and policies of Claranet.; Employees of Claranet who work within the processes and policies of Claranet Addon.; Group A - Location: Claranet UK, Claranet FR, Claranet DE, Claranet NL, Claranet ES, Claranet PT; Group B - Location: Group A + OVH (FR) Canada; Group C - Location: Group B + OVH (US) East, OVH (US) West, OVH (FR) Singapore, OVH (FR) Sydney; In addition, Webfence Premium integrates AWS services CloudFront (AWS Content Delivery Network (Nodes)), AWS Shield (DDoS protection), and Amazon Route 53 (DNS web service).; Provision of MDR with AlienVault and EDR with SentinelOne services by Claranet Ltd in the UK.; The Continuous Security Testing service is provided by Claranet Ltd. in the UK.; The Provision of “Webfence Basic” and “Advanced” is based on the “WADP product”.; The service is based on AWS infrastructure. The location of the AWS infrastructure is region EU-west-3: Paris. (Amazon Webservices EMEA SARL).	Nov 7, 2026
Claranet Holding GmbH	Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.	Employees of Claranet Holding who work within the processes and policies of Claranet.	Nov 7, 2026
Claranet India Private Limited	Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.	Employees of Claranet India who work within the processes and policies of Claranet.	Nov 7, 2026
Claranet Portugal S.A.	Managed Workplace	Depending on agreement with the customer. Within the EU as standard.	Nov 7, 2026
Claranet SAU	Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.	Employees of Claranet Spain who work within the processes and policies of Claranet.	Nov 7, 2026
Claranet Switzerland GmbH	Professional Services (Development); Professional Services (SAP); Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.	Employees of Claranet Switzerland who work within the processes and policies of Claranet.; The location of the processing is determined according to the customer's requirements.	Nov 7, 2026

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