Claranet

claranet.co.uk

Claranet declares 14 subprocessors, plus 8 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, Microsoft and OVH. No published changes since we first read it on Nov 7, 2026. 3 tracked vendors name Claranet as a subprocessor, including RingCentral, Planon and Redstor.

Subprocessors CSV of Claranet's subprocessors · Atom feed of Claranet's subprocessors DORA draft CSV of Claranet's subprocessors as declared by Claranet what's this? · 

14 third parties, 8 affiliates.

NamePurposeLocationListed since
Amazon Webservices EMEA SARL Managed Cloud Hosting: Amazon Web Services (AWS); Web Application Firewall (Webfence Premium)Depending on the configuration of the customer. By default, within the EU. Support cases may also be conducted from the US.
DUO Security LLC Multi-factor-authentication (MFA)
Google Ireland Limited Managed Cloud Hosting: Google Cloud Plattform (GCP); Web Acceleration & DoS Protection (WADP)
intersoft consulting services AG Cyber Security: Digital Forensics and Incident Response (DFIR)Depending on agreement with the customer. Within the EU as standard.
Kentik Technologies, Inc. DDoS ProtectionGermany
KnowBe4, Inc. Cyber Security: Security Awareness (KnowBe4)Disaster Recovery Database: Amazon AWS Data Center in Europe located in Dublin, Ireland (eu-west-1); Production Database: Amazon AWS Data Center Frankfurt, Germany (eu-central-1)
LevelBlue (formerly AlienVault from AT&T Cybersecurity) Cyber Security: Managed Detection and Response (MDR)European Economic Area (EEA), United States
Microsoft Ireland Operations Ltd. Enterprise Support (ESC); Managed Cloud Hosting: Microsoft Azure; Professional Services / Consulting WorkplaceDepending on the configuration of the customer. By default within the EU. Support cases may also be conducted from the US.
NotSoSecure Global Services Limited Cyber Security: Penetration TestingProvision of the service by NotSoSecure in UK.
OVH SAS-Gruppe Web Acceleration & DoS Protection (WADP); Web Application Firewall (Webfence Basic, Advanced)OVH Center United States (US) East, United States (US) West; OVH Data Center Germany, Limburg (Lim3); OVH Data Center in Canada (CA), Sydney (SYD) and Singapore (SGP)
OVH US LLC Web Acceleration & DoS Protection (WADP); Web Application Firewall (Webfence Basic, Advanced)OVH Data Center United States (US) East, United States (US) West
SentinelOne Cyber Security: Endpoint Detection and Response (EDR)Israel, United Kingdom, Japan, Singapore, Australia, USA, Czech Republic, Germany, Netherlands, France, Denmark. In support cases USA.
Shred-it GmbH Data carrier destructionGermany
TeamViewer Germany GmbH Enterprise Support (ESC); Professional Services / Consulting WorkplaceTeamViewer's master server infrastructure is located in Germany and Austria. Processing also at the customer's location (client).
Claranet affiliates (8)
NamePurposeLocationListed since
Claranet GmbH
Cyber Security: Continuous Security Testing; Cyber Security: Endpoint Detection and Response (EDR); Cyber Security: Managed Detection and Response (MDR); Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.; Web Acceleration & DoS Protection (WADP),; Web Application Firewall (Webfence Basic, Advanced); Web Application Firewall (Webfence Premium)
By default, the data of a German WADP customer remains in group A. Upon request deviations from the default settings can be made.; Deployment of the Webfence Premium service by Claranet SAS in France.; Employees of Claranet Italy who work within the processes and policies of Claranet.; Employees of Claranet UK who work within the processes and policies of Claranet.; Employees of Claranet who work within the processes and policies of Claranet Addon.; Group A - Location: Claranet UK, Claranet FR, Claranet DE, Claranet NL, Claranet ES, Claranet PT; Group B - Location: Group A + OVH (FR) Canada; Group C - Location: Group B + OVH (US) East, OVH (US) West, OVH (FR) Singapore, OVH (FR) Sydney; In addition, Webfence Premium integrates AWS services CloudFront (AWS Content Delivery Network (Nodes)), AWS Shield (DDoS protection), and Amazon Route 53 (DNS web service).; Provision of MDR with AlienVault and EDR with SentinelOne services by Claranet Ltd in the UK.; The Continuous Security Testing service is provided by Claranet Ltd. in the UK.; The Provision of “Webfence Basic” and “Advanced” is based on the “WADP product”.; The service is based on AWS infrastructure. The location of the AWS infrastructure is region EU-west-3: Paris. (Amazon Webservices EMEA SARL).
Claranet Addon GmbH Managed SAP Services; Managed Workplace Services; Professional Services (SAP); Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.
Employees of Claranet Addon who work within the processes and policies of Claranet.; The location of the processing is determined according to the customer's requirements.; The storage location of the data is determined according to customer requirements (hyperscaler, on-premise, Claranet data centre).
Claranet Benelux B.V. Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.Employees of Claranet Benelux who work within the processes and policies of Claranet.
Claranet Holding GmbH Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.Employees of Claranet Holding who work within the processes and policies of Claranet.
Claranet India Private Limited Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.Employees of Claranet India who work within the processes and policies of Claranet.
Claranet Portugal S.A. Managed WorkplaceDepending on agreement with the customer. Within the EU as standard.
Claranet SAU Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.Employees of Claranet Spain who work within the processes and policies of Claranet.
Claranet Switzerland GmbH Professional Services (Development); Professional Services (SAP); Use of employees for the services listed in Annex 1 to the DPA, Chapter 2.3. no. 3.Employees of Claranet Switzerland who work within the processes and policies of Claranet.; The location of the processing is determined according to the customer's requirements.

Web TechnologiesCSV of Claranet's web technologies · Atom feed of Claranet's web technologies

Claranet's homepage made 71 requests to 13 domains, and 5 services controlled by another company.

Analytics (3): Google Cloud, LinkedIn, ZoomInfoCookie compliance (1): CookieFirstUnclassified (1): no technology detected from them: SalesViewer

5 third parties by category: Analytics 3Cookie compliance 1Unclassified 1

Third parties 5 · 25 requests
Google Cloudsubprocessor Google Analytics Google Call Conversion Tracking Google Tag Manager 14% of the page's requests 10
CookieFirst CookieFirst 11% of the page's requests 8
LinkedIn Linkedin Insight Tag 4% of the page's requests 3
ZoomInfo Zoominfo 4% of the page's requests 3
SalesViewer salesviewer.org 1% of the page's requests 1
First party 1 · 46 requests
Claranet Astro Open Graph Priority Hints SalesViewer Svelte 65% of the page's requests 46

3 tracked companies loaded by the homepage are not in Claranet's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV of the companies listing Claranet · Atom feed of the companies listing Claranet

3 companies
  • Planon planonsoftware.com 3rd Party Hosting
  • Redstor redstor.com Data Centre Hosting Services
  • RingCentral ringcentral.com Data Center Hosting

Incidents reported by Claranet's subprocessorsCSV of incidents reported by vendors Claranet lists · Atom feed of incidents reported by vendors Claranet lists

11 reported incidents in the last 30 days, by 2 of the vendors Claranet lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Claranet was involved.

DateCompanyIncidentImpactLasted
KnowBe4Prevent & Protect - Email delivery issues critical6 h 31 min
TeamViewerLicense provider no impact stated30 min
TeamViewerManaged Devices functionality major24 min
KnowBe4Defend Email Processing Delays no impact stated5 h 13 min
KnowBe4Defend - Inbound Mail Errors minor2 days
TeamViewerDEX Platform Intelligence, Insights not generating major5 days
TeamViewerWebAPI incident major26 min
TeamViewerDEX Platform Intelligence, Insights not generated for 11 days major12 min
KnowBe4Prevent - Missing New Domain Registration Advice minor3 days
KnowBe4Console Login Issues critical1 h 12 min
KnowBe4Prevent and Protect - Web Add-in Send Issues (EU Only) major4 h 54 min

Who is around them.

ChangesCSV of Claranet's changes · Atom feed of Claranet's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Claranet's site

Claranet transparency rating

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