Third Party Index

SentinelOne

sentinelone.com

Certifications and attestations: SOC 2 Type IIISO/IEC 27001ISO/IEC 27017ISO/IEC 27018FedRAMPTX-RAMPCyber Essentials PlusCyber Essentials

Says it complies with: GDPR, CCPA/CPRA

As listed on SentinelOne's trust center (evidence) ; reports themselves are usually shared on request.

Transparency

Exemplary

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposespartial5 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txt6 / 6
Security pagenot found0 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total88 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

SentinelOne transparency rating

For SentinelOne's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/sentinelone"><img src="https://thirdpartyindex.com/badge/sentinelone.svg" alt="SentinelOne transparency rating on Third Party Index" height="20"></a>
[![SentinelOne transparency rating on Third Party Index](https://thirdpartyindex.com/badge/sentinelone.svg)](https://thirdpartyindex.com/vendors/sentinelone)

Documents

DocumentVerifiedChangedEvidence
Trust center safebase snapshot
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
security.txt snapshot
Status page statuspage snapshot

Subprocessors

23 third parties, 9 affiliates. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. and Affiliates Hosting and storage systems provider; LLM HostingDependent upon customer configuration; United States
Anthropic PBC and Affiliates LLM HostingDependent upon customer configuration
Atlassian, Inc. Platform for support ticket escalation managementUnited States
Cloudflare, Inc. Content delivery network providerDependent upon customer configuration
Dovetail Research Pty. Ltd. Research and user insights providerUnited States
EPP Sentinel Research Labs France SAS France
Five9, Inc. Customer call routing and managementUnited States
Google, LLC and Affiliates Hosting and storage systems provider; LLM HostingDependent upon customer configuration; United States
Microsoft Azure and Affiliates LLM HostingDependent upon customer configuration
Monday.com Ltd. Account managementIsrael
OpenAI and Affiliates LLM HostingDependent upon customer configuration
Salesforce, Inc. Platform and services for support ticket managementUnited States
Scalyr, LLC United States
Sentinel Labs Limited Singapore; United Kingdom
Sentinel Labs Australia Pty Ltd Australia
Sentinel Labs Israel Ltd Israel
ShareFile, LLC Tool for transferring large files needed for triageUnited States
Slack Technologies, Inc. Customer communications and data transfer (only if customer consents to use)United States
Torq Technologies Ltd. Security alert automation servicesUnited States
Twilio, Inc. Email notification servicesUnited States
Zendesk, Inc. Platform and services for support ticket managementUnited States
Zimperium, Inc. Hosting, storage systems, and services provider (Singularity Mobile)United States
Zoom Video Communications, Inc. Video conference providerUnited States
SentinelOne affiliates (9)
NamePurposeLocationListed since
SentinelOne GmbH Germany; Netherlands
SentinelOne Costa Rica, S.R.L. Costa Rica
SentinelOne Cybersecurity Ireland Limited Ireland
SentinelOne CZ s.r.o Czech Republic
SentinelOne Denmark ApS Denmark
SentinelOne Italy Srl Italy
SentinelOne Japan KK Japan
SentinelOne Korea, LLC South Korea
SentinelOne Poland Sp Z o.o. Poland

Listed as a subprocessor by (4)

Purposes as each company states them.

Service status

2 incidents in the last 84 days (1 major or critical, 1 minor, 0 with no stated impact) · typically resolved in 8 h 52 min · longest major: 5 h 21 min

BeganIncidentImpactLasted
[EU1, NA1] - Multiple Consoles Inaccessiblecritical5 h 21 min evidence
[AP1, AP2, AP3, EU1, EU2, EU3, ME1, NA1, NA2, NA3, NA4] - Delayed Data Ingestionminor8 h 52 min evidence

As SentinelOne's status page reports its own incidents (scheduled maintenance left out), read every few hours since .

Changes

None since tracking began.