Third Party Index

Upstream incidents

no impact stated· FastSpring· · 10 h 55 min

Scheduled Subscription Renewal Delays

Listed as a subprocessor by 8 tracked vendors · 17 within 2 hops

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Sentry · listed by 459 tracked vendors Sentry PayPal US · listed by 61 tracked vendors PayPal US Worldpay · listed by 10 tracked vendors Worldpay Checkout.com · listed by 9 tracked vendors Checkout.com GoCardless · listed by 6 tracked vendors GoCardless Shufti · listed by 2 tracked vendors Shufti CITCON · listed by 1 tracked vendor CITCON EBANX · listed by 1 tracked vendor EBANX Y Meadows · listed by 1 tracked vendor Y Meadows FastSpring · listed by 8 tracked vendors FastSpring Ahrefs · listed by 5 tracked vendors Ahrefs DataForSEO · listed by 3 tracked vendors DataForSEO Trustwell · listed by 1 tracked vendor Trustwell Action1 · listed by 0 tracked vendors Action1 KnowledgeOwl · listed by 0 tracked vendors KnowledgeOwl Perfect Wiki · listed by 0 tracked vendors Perfect Wiki WebWork · listed by 0 tracked vendors WebWork Zonka Feedback · listed by 0 tracked vendors Zonka Feedback Userlist · listed by 7 tracked vendors Userlist Termly · listed by 3 tracked vendors Termly WebFX · listed by 2 tracked vendors WebFX Bluebeam · listed by 0 tracked vendors Bluebeam Macmillan Learning · listed by 0 tracked vendors Macmillan Learning MangoApps · listed by 0 tracked vendors MangoApps Paved · listed by 0 tracked vendors Paved SignalTo · listed by 0 tracked vendors SignalTo Sitecore · listed by 0 tracked vendors Sitecore

Incidents

no impact stated CaptivateIQ Degraded service for background processes Sep 18 16:48 58 min 2 major Firmable Background Jobs: Degraded Function Execution Sep 18 16:45 4 h 50 min 1 no impact stated Clever Incorrect Task Notification Sep 18 16:43 1 min 4 major Inngest Degraded Function Execution Sep 18 16:31 4 h 45 min 12 96 2major Rippling Rippling app not loading for customers Sep 18 16:18 6 h 41 min 10 23 minor Plain Degraded performance Sep 18 16:16 — 45 1,017 1minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 46 1,098 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 14 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 99 minor Harness.io· OverOps Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspace Sep 18 14:30 14 h 27 min 3 35 minor Scaleway [WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra Sep 18 14:29 29 min 22 353 minor Scaleway san-dc2-7 unreachable Sep 18 13:45 3 days 22 353 no impact stated Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 18 13:30 — 2 3 minor Instructure Some users are experiencing errors when interacting with SCORM packages. Sep 18 13:17 18 min 2 4 major Flexera Flexera One - IT Asset Management - EU & APAC - Inventory Processing Delays Sep 18 13:03 2 days 1 no impact stated Picqer Bol - problems creating a shipment Sep 18 12:50 59 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Sep 18 12:35 10 h 25 min 815 1,881 6no impact stated Hostinger· Hosting24 Emergency Server id-dci-h5g-node35 Maintenance Sep 18 12:25 4 min 1 no impact stated FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 8 17 no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 171 801 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 9 28 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 199 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 459 1,566 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 815 1,881 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 815 1,881 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 815 1,881 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 459 1,566 2minor Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 289 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,391 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 98 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,391 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 5 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 7 457 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 55 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 815 1,881 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 14 329 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 7 457 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 7 457 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 53 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6

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