FastSpring

fastspring.com

FastSpring declares 20 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Sentry and PayPal US. No published changes since we first read it on Sep 22, 2026. 11 tracked vendors name FastSpring as a subprocessor, including Ahrefs, SMTP2GO and DataForSEO.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

20 third parties.

NamePurposeLocationListed since
Amazon Pay Payment ProcessingEU: 38 avenue J.F. Kennedy, L-1855, Luxembourg; UK: 1 Principal Place, Worship St, London, EC2A 2FA, UK; US: 410 Terry Ave N., Seattle, WA, US
Amazon Web Services Data storage, emailVirginia, US
ANTOM Payment ProcessingVirginia, US
BLOCK Payment ProcessingOakland, California, US
Checkout.com Payment ProcessingLondon, New York, Singapore
Citcon Payment ProcessingSan Jose, California, US
eBanx Payment ProcessingCalifornia, US; Virginia, US
Ever C Persistent risk monitoringNew York, Tel Aviv, Shanghai; Yigal Alon St 55a, Tel Aviv-Yafo, 6789153, Israel
GoCardless Payment Processing
GoCardless Ltd., 10-20 Gwynne St, Cremorne, VIC 3121, Australia; GoCardless Ltd., Gustava Zemgala gat. 74, Vidzemes priekšpilsēta, Rīga, LV-1039, Latvia; GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom; GoCardless SAS, WeWork – 7 rue de Madrid, 75008. Paris
Hyperwallet Payout processingSan Francisco, CA
Max Mind Provides data related to IP addressesLondon, UK; San Jose, CA, US; Virginia, US
Onfido Third party provider of KYB/KYC checks for vendor verification14-18 Finsbury Square, London EC2A 1AH
PayPal Payment processingPhoenix, AZ, US; Salt Lake City, UT, US
Pendo fka Hexagon User activity and analyticsUnited States
RAZOR PAY Payment ProcessingBengaluru, India
Sentry Error Monitoring and Distributed TracingFrankfurt, Germany; Iowa, USA
ShuftiPro Third party provider of KYB/KYC, AML and sanctions checks for vendor verificationOffice 409, Coppergate House, 10 White’s Row, London E1 7NF, United Kingdom
Sift Third-party payment risk scoring provider. Fraud risk assessment and detection used as a prerequisite for transactions.120 East 23rd Street, 5th Floor, New York, NY 10010, USA; Charlotte Place, Queen Charlotte Street, Bristol, BS1 4EX, United Kingdom
WorldPay Payment processingFlorence, KY, US; Grand Rapids, MI, US
Y Meadows AI/ML for automation of processing of Tier 1 support cases.United States

Web TechnologiesCSV · Atom

FastSpring's homepage made 73 requests to 13 domains, and 4 services controlled by another company.

Advertising (1): Google CloudAnalytics (1): AdobeA/B Testing (1): Nelio SoftwareCookie compliance (1): OneTrust

4 third parties by category: Advertising 1Analytics 1A/B Testing 1Cookie compliance 1

Third parties 4 · 39 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Hosted Libraries Google Tag Manager jQuery 3.6.0 26% of the page's requests 19
OneTrust OneTrust 16% of the page's requests 12
Adobe Adobe Marketo Measure Marketo 8% of the page's requests 6
Nelio Software Nelio Testing 3% of the page's requests 2
First party 1 · 34 requests
FastSpring Cloudflare HSTS HTTP/3 MySQL Open Graph PHP Priority Hints RSS WP Engine WordPress Yoast SEO 47% of the page's requests 34

4 tracked companies loaded by the homepage are not in FastSpring's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (11)CSV · Atom

11 companies
  • Action1 action1.com Customer payment processing (merchant of record)
  • Ahrefs ahrefs.com Payment processing
  • Crowdin crowdin.com Subscription credit card payment processor
  • DataForSEO dataforseo.com
  • KnowledgeOwl knowledgeowl.com Merchant of record for KnowledgeOwl subscription and invoice payments
  • MSP360 msp360.com Customer payment processing
  • Perfect Wiki perfectwiki.com Subscription billing and payment processing
  • SMTP2GO smtp2go.com Payment Processor
  • Trustwell trustwell.com e-commerce platform used to sell digital goods.; eCommerce Provider
  • WebWork webwork-tracker.com Payment processing
  • Zonka Feedback zonkafeedback.com Payments & Subscriptions

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as FastSpring's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 major)Sep 17: 1 incident (1 no impact stated)Sep 18: 1 incident (1 no impact stated)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 minor)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 no impact stated)Oct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 minor)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: 2 incidents (2 minor)Nov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 8 incidents in 90 days
  • 1 major or critical
  • 48 min typical time to resolve
  • 41 min longest major
BeganIncidentImpactLasted
Issues affecting certain payment methods that show QR codeminor20 h 46 min
Payment Processing Delays or Failuresminor20 min
Increased Latency Issuesminor20 min
Data API – Intermittent Report Job Failuresno impact stated32 min
Webhook deliveryminor48 min
Scheduled Subscription Renewal Delaysno impact stated10 h 55 min
Custom Orders Unavailableno impact stated2 h 26 min
Google Pay Disruptionmajor41 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 no impact stated) · typical time to resolve 1 min Mar 2026: 1 incident (1 minor) · typical time to resolve 22 days Apr 2026: 0 incidents May 2026: 1 incident (1 no impact stated) Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 2 h 26 min Oct 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 32 min Nov 2026: 2 incidents (2 minor) · typical time to resolve 20 h 46 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
FastSpring System7

As FastSpring's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by FastSpring's subprocessorsCSV · Atom

68 reported incidents in the last 30 days, by 4 of the vendors FastSpring lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that FastSpring was involved.

DateCompanyIncidentImpactLasted
SentryUS issues feed throwing intermittent errors minor51 min
EBANX[Brazil][PIX] Pix Automático payment failures critical16 min
SentryAccount emails not being delivered major42 min
SentryEU region replay ingestion latency minor48 min
WorldpayINC0723468 - Cardinal - 3D Secure Authentication no impact stated4 h 19 min
EBANX[Bolivia][Cash] Payment processing outage major6 h 6 min
EBANX[Argentina][Payouts] Payout processing degradation major7 h 14 min
WorldpayINC0721732 - We are investigating issues with Authorization & Payments for Amex on the WPG platform no impact stated1 min
WorldpayINC0721351 - Mastercard Debit (Maestro) network issue is resolved. no impact stated1 min
EBANX[Brazil][PIX] Payment processing degradation due to BACEN instability critical15 min
WorldpayINC0719188 We are aware of an incident affecting payments processing through the Alternative Payment Method (APM) – eps. minor13 h 13 min
WorldpayINC0719027 - Worldwide Payment Gateway (WPG) - Mastercard and Visa dual-branded Carte Bancaire minor49 min
WorldpayINC0718854 - Worldwide Payment Gateway (WPG) minor26 min
WorldpayINC0718658 - We have resolved issues with Authorization & Payments. no impact stated1 min
WorldpayINC0718460 - We are aware of potential issues with a Third Party minor1 h 18 min
SentryIngestion delays across all data minor1 h 10 min
WorldpayINC0716317 - GPPaaS PayPal Direct - Funding Delay minor40 h 5 min
EBANX[Brazil][PIX] Cross-border payment interruption in checkout major13 min
SentryDelays in spans and transactions processing major1 h 45 min
SentrySentry.io dashboard and API is down critical1 h 32 min
WorldpayINC0716051 - 3D Secure is resolved. no impact stated1 min
WorldpayINC0716043 - We have resolved issues with Acquiring Services no impact stated1 min
WorldpayINC0714904 - We have resolved issues with Acquiring Services no impact stated1 min
WorldpayINC0714904 - We have resolved issues with Authorization & Payments. no impact stated1 min
SentrySentry dashboard is down critical4 h 21 min

And 43 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for FastSpring's site

FastSpring transparency rating

It updates with the rating.

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