Third Party Index

Trustwell

trustwell.com

Subprocessors

7 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud provider; Genesis Foods and FoodLogiQ Cloud Provider410 Terry Avenue North, Seattle, WA 98109, USA
Datadog Genesis Foods and FoodLogiQ system monitoring, performance metrics, and logging to ensure availability, reliability, and security of our platform.; Monitoring and Observability620 8th Avenue, Floor 45, New York, NY 10018, USA
FastSpring e-commerce platform used to sell digital goods.; eCommerce Provider801 Garden St. #201, Santa Barbara, CA 93101, USA
Microsoft Azure Cloud provider; Genesis Classic, Genesis Supplements, and FoodProcessor Cloud ProviderOne Microsoft Way, Redmond, Washington 98052, USA
MongoDB Cloud based NoSQL database; Data storage and processing1633 Broadway, 38th Floor, New York, NY 10019, USA
Okta Genesis Foods & FoodLogiQ Authentication Provider; Identity provider123 N Wacker Drive, Suite 400 Chicago, IL 60606, USA
Pendo Data analytics; Website Data Analytics301 Hillsborough St, Ste 1900, Raleigh, NC 27603, USA

Listed as a subprocessor by (1)

1 company

Compliance

Certified
Says it complies with

Certifications as Trustwell's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: 1 incident (1 minor)Jul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 1 h 49 min typical time to resolve
BeganIncidentImpactLasted
Ingredient Spec Sheet Scanner Disruptionminor1 h 49 min
Intermittent Service Disruptions Affecting Genesis Foods (Preview)major7 min
Intermittent Service Disruptions Affecting Genesis Foods (Production)minor—
Intermittent Service Disruptions Affecting Genesis Foods (Preview)major4 h 5 min

Incidents per month

0 2 4 Jun 2026: 3 incidents (2 major, 1 minor) · partial: our history begins Jun 18 · typical time to resolve 4 h 5 min Jul 2026: 1 incident (1 minor) · typical time to resolve 1 h 49 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Jun 2026Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
AskReg1

As Trustwell's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Trustwell's site

Trustwell transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/trustwell"><img src="https://thirdpartyindex.com/badge/trustwell.svg" alt="Trustwell transparency rating on Third Party Index" height="20"></a>
[![Trustwell transparency rating on Third Party Index](https://thirdpartyindex.com/badge/trustwell.svg)](https://thirdpartyindex.com/vendors/trustwell)