Third Party Index

Upstream incidents

no impact stated· Provenir· · 19 h 17 min

Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODSNG1

Listed as a subprocessor by 1 tracked vendor · 7 within 2 hops

Reporting vendor List it List one of those Provenir · listed by 1 tracked vendor Provenir GoCardless · listed by 6 tracked vendors GoCardless Speechmatics · listed by 13 tracked vendors Speechmatics FastSpring · listed by 9 tracked vendors FastSpring Quaderno · listed by 1 tracked vendor Quaderno Blackbaud · listed by 0 tracked vendors Blackbaud Cradle · listed by 0 tracked vendors Cradle Light · listed by 0 tracked vendors Light

Incidents

no impact stated Worldpay INC0671488 - Worldwide Payment Gateway (WPG) - Revolut Sep 30 19:30 — 10 57 minor Deepgram Elevated API errors Sep 30 19:29 9 min 78 1,278 4major Kentik Tagging Degraded Sep 30 19:26 5 h 53 min 2 96 minor Workato Errors in Databricks connector for Azure-hosted accounts Sep 30 19:10 2 h 29 min 68 720 minor Krisp Call level API returned nothing Sep 30 19:10 42 min 1 minor Krisp Call level API returned nothing Sep 30 19:10 42 min 1 no impact stated MongoDB Delays in Atlas cluster management operations Sep 30 18:51 2 h 10 min 232 1,457 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile Sep 30 18:08 4 h 1 min 827 1,916 7major Box [Medium] Issue with multiple reports Sep 30 18:08 4 days 43 409 1minor Datadog Delayed Events Sep 30 18:02 48 min 422 1,705 3no impact stated Formassembly Submission and Connector Errors for a Subset of Accounts Sep 30 17:49 29 min 1 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 30 17:22 20 h 34 min 2 3 major Gorgias Increased latency in the ai agent Sep 30 17:21 3 h 38 min 3 major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 804 1,967 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUK1 Sep 30 16:52 26 h 47 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODEU1 Sep 30 16:52 26 h 19 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODSAS1 Sep 30 16:52 25 h 20 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODJKT1 Sep 30 16:52 20 h 44 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODTHAI1 Sep 30 16:52 20 h 17 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODSNG1 Sep 30 16:52 19 h 17 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODAUS1 Sep 30 16:52 17 h 14 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUS2 Sep 30 16:52 16 h 15 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUS1 Sep 30 16:52 15 h 44 min 1 7 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODCAN1 Sep 30 16:52 15 h 25 min 1 7 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 9 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1major Prismatic Embedded Workflow Builder Outage Sep 30 16:10 43 min 6 20 minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 7 23 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 2 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 2 38 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 827 1,916 9minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 45 1,034 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 46 1,133 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 13 193 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 18 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 24 394 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 29 259 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 14 no impact stated Bandwidth Bandwidth Local Market Impairment - 932 - Bluefield, WV Sep 30 13:35 4 h 1 min 13 68 1minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 major Krisp Several customers report they are unable to login to Krisp Sep 30 12:52 46 min 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 56 771 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 45 1,034 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 8 464

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