Third Party Index

Upstream incidents

major· CM.com· · 3 h

Operator Service Interruption - Netherlands - Vodafone - 20404

Listed as a subprocessor by 1 tracked vendor · 3 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those SendGrid · listed by 347 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC SendGrid Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Microsoft · listed by 748 tracked vendors Microsoft Cloudflare · listed by 604 tracked vendors Cloudflare Datadog · listed by 418 tracked vendors Datadog ElevenLabs · listed by 104 tracked vendors ElevenLabs Fullstory · listed by 89 tracked vendors Fullstory MaxMind · listed by 25 tracked vendors MaxMind Wildbit · listed by 5 tracked vendors Wildbit OBI4wan · listed by 1 tracked vendor OBI4wan CM.com · listed by 1 tracked vendor CM.com Flowmailer · listed by 2 tracked vendors Flowmailer Bird · listed by 39 tracked vendors Bird sparkpost · listed by 24 tracked vendors sparkpost

Incidents starting 30 min before to 2 h after

SendGrid subprocessor of CM.com SMS Delivery Delays from Twilio to Vodafone Netherlands ↗ minor +1 h 4 min 3 h 56 min

Incidents

minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 2 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 2 37 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 821 1,898 9minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 45 1,026 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 46 1,126 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 13 192 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 18 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 24 391 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 29 256 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 14 no impact stated Bandwidth Bandwidth Local Market Impairment - 932 - Bluefield, WV Sep 30 13:35 4 h 1 min 12 67 1minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 major Krisp Several customers report they are unable to login to Krisp Sep 30 12:52 46 min 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 56 766 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 45 1,026 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 8 461 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 4 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 31 499 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,406 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 5 days 1 2 minor Signicat Degraded performance - Onfido Sep 30 11:06 2 h 57 min 1 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 821 1,898 3major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,406 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 8 461 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 7 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 59 374 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 29 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 5 13 1minor Uanataca Degraded performances on signature products Sep 30 09:39 21 min 1 2 1major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 23 359 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 14 332 major CM.com Operator Service Interruption - Netherlands - Vodafone - 20404 Sep 30 09:19 3 h 1 3 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 244 1,418 3minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 23 359 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 33 254 major CM.com Operator Service Interruption -Belgium- Orange - 20610 Sep 30 09:01 1 h 40 min 1 3 minor Uanataca Degraded performance on Qualified Electronic Signature Sep 30 08:50 1 h 10 min 1 2 minor Uanataca 🟡 Degraded Performance – Lean Disposable Services Sep 30 08:39 1 h 18 min 1 2 major Provenir Incident Resolved - Issues with Portal Login Sep 30 08:38 — 1 7 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 8 461 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 821 1,898 2minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 821 1,898 2no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 56

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