Anydesk

anydesk.com

Anydesk declares 5 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Salesforce and HubSpot. No published changes since we first read it on Sep 23, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

5 third parties.

NamePurposeLocationListed since
Amazon Web Services Infrastructure Hosting38 Avenue John F. Kennedy, L-1855, Luxembourg
Hetzner Infrastructure HostingIndustriestr. 25 91710 Gunzenhausen, Germany
HubSpot Marketing and CRM1 Sir John Rogerson's Quay, Dublin 2
OVHcloud Infrastructure HostingOVH GmbH, Oskar-Jäger-Str. 173/K6, 50825 Köln
salesforce CRMNorth Wall, Dublin 1, D01 W2Y3, Ireland

Web TechnologiesCSV · Atom

Anydesk's homepage made 225 requests to 14 domains, and 8 services controlled by another company.

Analytics (5): Cloudflare, LinkedIn, Albacross, Hotjar; reviewed: MixpanelTag managers (1): Google CloudLive chat (1): SalesforceCookie compliance (1): CookieYes

8 third parties by category: Analytics 5Tag managers 1Live chat 1Cookie compliance 1

Third parties 8 · 47 requests
Salesforcesubprocessor Salesforce Embedded Service 8% of the page's requests 19
CookieYes CookieYes 4% of the page's requests 10
Cloudflare Cloudflare Browser Insights 4% of the page's requests 8
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Mixpanel mxpnl.com, mixpanel.com 1% of the page's requests 3
Albacross Albacross <1% of the page's requests 2
Google Cloud Google Tag Manager <1% of the page's requests 1
Hotjar Hotjar <1% of the page's requests 1
First party 1 · 178 requests
Anydesk Bootstrap 4.5.2 Cloudflare Cloudflare Turnstile HSTS Java Open Graph PWA Popper jQuery 3.5.1 79% of the page's requests 178

6 tracked companies loaded by the homepage are not in Anydesk's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Anydesk's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: 1 incident (1 major)Nov 12: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 1 major or critical
  • 2 h 17 min typical time to resolve
  • 2 h 17 min longest major
BeganIncidentImpactLasted
Service Degradation - Online Shopmajor2 h 17 min
my.anydesk II API Degradedminor25 min
Outage - my.anydesk IIcritical3 h 20 min
Major outage - my.anydesk IIcritical27 h 30 min
REST API Outagemajor2 h 22 min
Service Degradation - macOS Custom Client Buildsmajor25 min
MacOS custom builds impactedminor4 h 32 min
Partial outage - Taiwan and Hong Kongmajor7 days

Incidents per month

0 2 4 Dec 2025: 2 incidents (1 critical, 1 major) · typical time to resolve 11 h 9 min Jan 2026: 1 incident (1 minor) · typical time to resolve 4 h 51 min Feb 2026: 3 incidents (3 minor) · typical time to resolve 2 days Mar 2026: 1 incident (1 critical) · typical time to resolve 49 min Apr 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 7 days May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 4 h 32 min Jun 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 27 h 30 min Jul 2026: 1 incident (1 critical) · typical time to resolve 3 h 20 min Aug 2026: 1 incident (1 minor) · typical time to resolve 25 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 1 incident (1 major) · typical time to resolve 2 h 17 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Online shop1

As Anydesk's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Anydesk's subprocessorsCSV · Atom

4 reported incidents in the last 30 days, by 1 of the vendors Anydesk lists as a subprocessor.

A subprocessor list names a company, not the service an incident touched. This does not show that Anydesk was involved.

DateCompanyIncidentImpactLasted
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
HubSpotHubSpot is experiencing issues no impact stated22 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Anydesk's site

Anydesk transparency rating

It updates with the rating.

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