CARTO

carto.com

CARTO declares 9 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include Amazon Web Services, Google Cloud and Twilio. No published changes since we first read it on Oct 13, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

9 third parties, 1 affiliate.

NamePurposeLocationListed since
Amazon Web Services, Inc. cloud servicesUSA
At Hound Technology, Inc. (d/b/a/ Honeycomb) software debugging toolUSA
Auth0 identity managementUSA
Fastly, Inc. cloud computing services (content distribution network)USA
Google, Inc. cloud services / infrastructureUSA
Hubspot, Inc. management of customer communications, alertsUSA
Pylon, Inc. customer support portal & ticketing servicesUSA
Retool, Inc. internal admin tools / software development toolUSA
Twilio Inc. (Sendgrid) management of customer communications, alertsUSA
CARTO affiliates (1)
NamePurposeLocationListed since
Carto Geographic Information Systems, S.L. (the wholly-owned subsidiary of CARTO) professional services; customer support servicesSpain

Web TechnologiesCSV · Atom

CARTO's homepage made 106 requests to 12 domains, and 6 services controlled by another company.

Analytics (1): usually detected as Analytics: HubSpotTag managers (1): Google CloudLive chat (1): Qualified.com, Inc.Cookie compliance (1): OneTrustCDN (1): UNPKGOther (1): Issue trackers: Sentry

6 third parties by category: Analytics 1Tag managers 1Live chat 1Cookie compliance 1CDN 1Other 1

Third parties 6 · 38 requests
OneTrust OneTrust 12% of the page's requests 13
Google Cloudsubprocessor Google Tag Manager 11% of the page's requests 12
UNPKG Typer.js 0.1.0 Unpkg 5% of the page's requests 5
HubSpotsubprocessor hsforms.com, hsforms.net 4% of the page's requests 4
Sentry Sentry 10.76.2 3% of the page's requests 3
Qualified.com, Inc. Qualified <1% of the page's requests 1
First party 1 · 68 requests
CARTO Google Font API HSTS HTTP/3 HubSpot Hugo 0.157.0 LottieFiles Open Graph Priority Hints RSS lit-element 4.2.0 lit-html 3.3.0 64% of the page's requests 68

2 tracked companies loaded by the homepage are not in CARTO's subprocessor list. A website can use a service without it processing customer data.

Incidents reported by CARTO's subprocessorsCSV · Atom

184 reported incidents in the last 30 days, by 4 of the vendors CARTO lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that CARTO was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Delays from Twilio to Cellcom Israel minorongoing
TwilioSMS Delivery Delays from Twilio to Telcel Mexico minor4 h 17 min
TwilioSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minorongoing
TwilioSMS Delivery Delays from Twilio to Telia Sweden minor12 h 36 min
TwilioSMS Delivery Delays from Twilio to Airtel Nigeria minor9 h 51 min
TwilioAzure Marketplace SendGrid Customers Experiencing Account Management Issues minor49 min
TwilioSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor20 h 54 min
TwilioMMS Delivery Delays from Twilio to C-Spire United States minorongoing
TwilioSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor18 h 39 min
TwilioVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor28 h 55 min
TwilioSMS Delivery Delays from Twilio to WOM Colombia minor5 h 42 min
TwilioSMS Delivery Delays from Twilio to Claro Costa Rica minorongoing
TwilioVoice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor5 h 16 min
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor9 h 56 min
TwilioSMS Delivery Failures from Twilio to Multiple Networks in South Africa minor10 h 9 min
TwilioSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor19 h 16 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
TwilioVoice Call Post Dial Delay from Twilio Phone Numbers to Chile minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States minor1 h 9 min
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico minor6 h 3 min
TwilioSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada minor6 h 43 min
TwilioSMS Delivery Delays and Failures from Twilio to Telecall Brazil minor9 h 31 min
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia minor2 h 45 min
TwilioSMS Delivery Delays from Twilio to Surf Telecom Brazil minor15 h 40 min
TwilioSMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil minor15 h 18 min

And 159 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for CARTO's site

CARTO transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/carto"><img src="https://thirdpartyindex.com/badge/carto.svg" alt="CARTO transparency rating on Third Party Index" height="20"></a>
[![CARTO transparency rating on Third Party Index](https://thirdpartyindex.com/badge/carto.svg)](https://thirdpartyindex.com/vendors/carto)