Chatlio

chatlio.com

Chatlio declares 10 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Sep 23, 2026. 3 tracked vendors name Chatlio as a subprocessor, including MinIO, Smint.io and Data Dwell.

Subprocessors CSV of Chatlio's subprocessors · Atom feed of Chatlio's subprocessors DORA draft CSV of Chatlio's subprocessors as declared by Chatlio what's this? · 

10 third parties.

NamePurposeLocationListed since
Amazon AWS File storage and delivery (S3, CloudFront), email delivery (SES) and encrypted backups (S3)USA
Anthropic AIAI answers to visitor questions from the customer’s website content (optional, off by default)USA
Backblaze Encrypted backupsUSA
Cloudflare Content deliveryUSA
Google Email and DriveUSA
Hetzner Cloud hosting (application servers, databases, load balancers)USA
Slack Our own team’s notifications and support chatUSA
Stripe Payment processing and billingUSA
Twilio Segment Analytics forwarder (optional, off by default)USA
Zapier Integrations (optional, opt-in)USA

Web TechnologiesCSV of Chatlio's web technologies · Atom feed of Chatlio's web technologies

Chatlio's homepage made 18 requests to 1 domain.

First party 1 · 18 requests
Chatlio Chatlio Cloudflare HSTS HTTP/3 Hugo 0.147.9 Open Graph lit-html 3.3.2 100% of the page's requests 18

Subprocessor of (3)CSV of the companies listing Chatlio · Atom feed of the companies listing Chatlio

3 companies
  • Data Dwell datadwell.com Live chat support (preloaded with user email and name)
  • MinIO min.io Live chat widget; captures prospect names, email addresses, and chat messages from MinIO's website
  • Smint.io smint.io Handling of support requests (chat)

Incidents reported by Chatlio's subprocessorsCSV of incidents reported by vendors Chatlio lists · Atom feed of incidents reported by vendors Chatlio lists

228 reported incidents in the last 30 days, by 4 of the vendors Chatlio lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Chatlio was involved.

DateCompanyIncidentImpactLasted
SegmentMMS Delivery Failures from Twilio to GCI United States minor3 min
SegmentSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SegmentSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SegmentSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SegmentIssue resolved minor1 h 43 min
SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SegmentSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SegmentSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
SegmentSMS Delivery Failures from Twilio to MTN Nigeria minor6 h

And 203 more. All of them: CSV · Who is around them.

ChangesCSV of Chatlio's changes · Atom feed of Chatlio's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Chatlio's site

Chatlio transparency rating

It updates with the rating.

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