Third Party Index

Dubber

dubber.net

Subprocessors

8 third parties. CSVof Dubber's subprocessors · Atom

NamePurposeLocationListed since
Amazon Web Services (AWS) Dubber utilises Amazon Services to provide processing, storage and network services. Plus; Dubber utilises Amazon Web Services to provide Speech to Text processing and Language Models.; Dubber utilises Amazon Web Services to provide Speech to processing and Language Models.; Dubber utilises Amazon Web Services to provide processing, storage and network services.Depending on the Customer’s Portal Region: Australia, Japan, or Singapore; Speech to Text (Transcriptions): Depending on the Customer’s Portal Region: Australia, Japan, or Singapore LLM Processing: APAC Region
Boomi, LP (previously TIBCO Software Inc.) Dubber utilises the Boomi Cloud API Management software as a service (SaaS) to secure our API services. No data from the API calls is seen or processed by Boomi.; Dubber utilises the Boomi Cloud API Management software as a service (SaaS) to the secure our API services. No data from the API calls seen or processed by Boomi.Traffic is geo-routed from the location of the requester. • APAC Traffic Manager for APAC customers
Infrastructure Cloud Service Processors
Mailgun Technologies, Inc. Dubber utilises Mailgun Technologies to deliver service emails to our customers.
Mailgun USA Technologies, Inc. Dubber utilises Mailgun Technologies to deliver service emails to our customers.
Microsoft Corporation Dubber utilises Microsoft Azure Cloud Services to provide Cognitive Services (Speech & Natural Language Processing), and network services in connection with the customer’s users use of Microsoft Teams.; Dubber utilises Microsoft Azure Cloud Services to provide processing, storage and network services; Dubber utilises Microsoft Azure Cloud Services to provide processing, storage and network services PlusAustralia; Speech to Text (Transcriptions): Customer’s Portal Region: Australia, Japan, or Singapore LLM Processing: Australia, EU
Rev.com, Inc. Dubber utilises Rev.com for the purposes of Speech to Text processing.USA, EU (Germany)
Wipro Limited Dubber Pty Ltd. Dubber utilises Wipro for first line technical platform support. Wipro provides Dubber with a 24x7 platform and application support capability. Responding to alerts and incidents using curated standard operating procedures (SOP's), and escalating to development teams where necessary. Wipro may access customer data stored in the UK/EEA except in very limited circumstances and on a need to know basis (for the only purpose of providing IT services to the relevant Customer).; Dubber Pty Ltd. Dubber utilises Wipro for first technical platform support. Wipro provides Dubber with a 24x7 platform and application support capability. Responding to alerts and incidents using curated standard operating procedures (SOP's), and escalating to development teams where necessary. Wipro may access customer data in very limited circumstances and on a need to know basis (for the only purpose of providing IT services to the relevant Customer).India, Singapore, Australia

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: 1 incident (1 minor)Sep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 4 days typical time to resolve
BeganIncidentImpactLasted
Intermittent Call Recording Issueminor4 days
Dubber Pause/Resume Functionality in MS Teamsmajor3 h 47 min
Dubber Payments Incidentmajor6 days

Incidents per month

0 2 4 Jun 2026: 2 incidents (2 major) · partial: our history begins Jun 26 · typical time to resolve 6 days Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 minor) · typical time to resolve 4 days Jun 2026Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Great Britain (UK1) - MS Teams Recording1

As Dubber's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Dubber's site

Dubber transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/dubber"><img src="https://thirdpartyindex.com/badge/dubber.svg" alt="Dubber transparency rating on Third Party Index" height="20"></a>
[![Dubber transparency rating on Third Party Index](https://thirdpartyindex.com/badge/dubber.svg)](https://thirdpartyindex.com/vendors/dubber)