Mailgun
mailgun.com · email
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 81 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Mailgun's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/mailgun"><img src="https://thirdpartyindex.com/badge/mailgun.svg" alt="Mailgun transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/mailgun)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
94 third parties, 1 affiliate. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Ably Realtime Ltd | Cloud Service; for Live Updates | EU | |
| Advania Sverige AB Fredsborgsgatan 24 | Operations | Sweden | |
| Aiven Limited | Infrastructure | Brazil, India; EU; EU, US, | |
| Akixi Limited | Call center reports | US | |
| Amazon Web Services Inc. | A2P Monetization only: Managed Service; Hosting | A2P Monetization: Ireland; EU1; Australia; AU1; Brazil; BR1; Campaigns: EU; eu-west 3, USA; us-east 1; Canada; CA1; Conversation API: USA & Brazil; Fax API: US; Functions: US; Germany; EU2; Ireland; EU1; Messaging (MM2): US; Sweden; EU6; USA; US1, US2, US6; Verification: Germany, Ireland, USA, Singapore, India | |
| Amazon Web Services Australia Pty Ltd | Hosting | Australia | |
| Amazon Web Services EMEA SARL | Contact Pro: Conversation content analysis; Hosting; Voice API only: Text to Speech | Chatlayer, Engage Classic (MessengerPeople) Ireland; EU1, Germany; EU2; Contact Pro: Australia, Germany, US, South Africa, Conversation Content Analysis: EU (Germany), US, South Africa, Australia; Conversation API: EU; Fax API: US; Messaging: Ireland; EU 1; Number Lookup: EU, US; Omnichannel Connector: EU (Ireland); Sinch Engage (MessageMedia): Ireland; Voice API and In-App Calling: Australia, Brazil, Germany, Singapore, USA | |
| Amplitude | Service used; analytics of; platform usage.; to track web | US | |
| AppCues Inc. | Infrastructure,; User Onboarding,; announcements; feature release | USA | |
| Apple Inc. | Hosting,; Infrastructure; and Delivery; of Messages | Global | |
| Ascenty Data Centers e Telecomunicações S/A. | Hosting and; Infrastructure; | BR | |
| AssemblyAI, Inc. | Speech-to-text; content analysis; conversation; conversions and | EU (Ireland), US | |
| Atlassian Corporation | Incident Management; Support ticket; tracking, | Mailjet, Mailgun; US, Global; USA & EU | |
| Chargebee | Billing | EU | |
| CloudAMQP | Infrastructure | EU | |
| CloudFlare, Inc. | Infrastructure | EU | |
| Cloudinary Ltd | (US/AU); MMS Hosting | US | |
| Collaboration Betters The World APAC Limited | Development; Service support; provisioning, | Hong Kong; Vietnam, | |
| ConfigCat | Application feature; flagging | EU | |
| Cyclelogic do Brasil Mobile Solutions Ltda. | Service Provisioning and Support | Brazil; LATAM | |
| Cyclelogic México S. de R.L de CV. | Service Provisioning and Support | Mexico | |
| Datadog | Observability | USA, EU | |
| Deel Inc. | Customer Support,; Project Management, Deployment, Service Provisioning, Managed; Services | Global | |
| Deepgram, Inc. | Voice: Text To speech; and Speech to Text; capabilities | EU | |
| Emagine Consulting AB | & support and; Customer Support; Service provisioning | EU | |
| Emagine Poland | (WhatsApp): Service Provisioning,; Customer Support; Development and; Rich Messaging | EU | |
| Enghouse Systems Limited | Generates billing; data and invoices; for UCaaS customers | US | |
| Equinix Inc. | Hosting | USA, US5 | |
| Equinix do Brasil Soluções de Tecnologia em Informática S.A. | Hosting and; Infrastructure; | BR | |
| Extrinsica Global Ltd | Hosting | USA, US7 | |
| Force Technology Inc., (Paragon) | Hosting; and Infrastructure | EU | |
| GlobalConnect AB | Hosting | Sweden, EU3 | |
| Google LLC | Data Storage; Hosting and; In-App Calling; Infrastructure;; MailGun: Cloud; Messaging (MM2):; Push notifications; datacenters; only:; to devices. | EU customers),; Mailgun: EU; USA, EU; USA: US customers | |
| Google Cloud EMEA Ltd | Hosting | Chatlayer,; Germany; EU2 | |
| Google Cloud France SARL | Cloud datacenters | (Germany & Belgium); EU | |
| Hetzner Online GmbH | WhatsApp Hosting | EU | |
| Huawei Inc. | Push notifications; to devices | ||
| InfoBank Corporation | Hosting | South Korea | |
| Inteliquent Inc. | Service Provisioning and Support, Development | US; USA | |
| J-Labs sp. z.o.o | Conversation API: Service Provisioning, Development and Support; Service Provisioning and Support | EU; Poland | |
| Jibe Mobile Inc. | Service Provisioning; and Support | EU, USA, Brazil | |
| Logrocket | Service used to; action on our; debug errors; platform to; track customer | US | |
| MacStadium Inc. | Cloud datacenters | USA | |
| Mailjet SAS | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | EU (France) | |
| Message4U Pty Ltd | Service Provisioning and Support, Development | Australia, EU | |
| MessageMedia Europe Limited | Service Provisioning and Support, Development | EU | |
| MessageMedia U.S.A. Inc. | Service Provisioning and Support, Development | USA | |
| Meta Platforms, Inc. | Delivery of messages | Global | |
| Microsoft Azure | Machine Learning; Text To speech; Voice API:; capabilities, | USA, EU | |
| Moesif | Observability | US | |
| MongoDB Limited | Hosting and Infrastructure | Chatlayer, Engage Classic (MessengerPeople): EU; Sinch Engage (MessageMedia): EU or AU | |
| Nedimix S.A. | Support | BR, EU; Uruguay | |
| NHN Corporation | Delivery of messages | South Korea | |
| OpenAI, LLC | Machine Learning | EU | |
| Oracle Svenska AB | Database, Infrastructure, Support | EU; Sweden | |
| OrecX (subsidiary of CallMiner) | Recording call audio | US | |
| PingCap Ltd | AU, EU; and USA | ||
| Raintank Inc., dba Grafana Labs | Analytics and logs | EU, USA | |
| RedHat Limited | OS, Support | EU; Ireland | |
| Reseau Group | Support | US, India | |
| Scaleway SAS (previously Online SAS) | Hosting; and Infrastructure | France | |
| Sentry | Infrastructure,; Observability | USA | |
| SFDC Ireland Ltd | Processing; of customer data | AU; US, EU (Germany), | |
| Simple Texting LLC | Service Provisioning and Support, Development | USA | |
| Sinch America Inc. | Service Provisioning and Support | US | |
| Sinch Australia Pty Ltd | Support | Australia | |
| Sinch BR S.A. | Conversation API: Service Provisioning, Development, Support; Development, Support | Brazil | |
| Sinch Cloud Communication Services India Pvt Ltd | Conversation API: Service Provisioning, Development, Customer Support, Project Management, Deployment, Managed Services | India; India, APAC | |
| Sinch Colombia S.A.S | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | Colombia; LATAM | |
| Sinch Communications Canada Inc. | Development, Support | Canada | |
| Sinch Communications Spain SL | Service Provisioning and Support | EU; Spain | |
| Sinch de Peru S.A.C | Service Provisioning and Support | LATAM; Peru | |
| Sinch Denmark Aps | Service Provisioning and Support | Denmark; EU | |
| Sinch DMCC (UAE Dubai) | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | UAE | |
| Sinch Finland Oy | Service Provisioning, Development, Support | EU; Finland | |
| Sinch France SAS | Conversation API: Service Provisioning, Development, Support; Service Provisioning and Support | France | |
| Sinch Germany Gmbh | Service Provisioning and Support | EU; Germany | |
| Sinch Interconnect LLC | Service Provisioning and Support | US | |
| Sinch Malaysia Sdn Bhd | Service Provisioning and Support | APAC; Malaysia | |
| Sinch Operator Software AB | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services | EU; Sweden | |
| Sinch Phillipines Inc. | Service Provisioning and Support, Development | Philippines | |
| Sinch Poland Sp Zoo | Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, NOC Monitoring | EU; Poland | |
| Sinch Singapore Pte Ltd | Service Provisioning and Support | Singapore; Singapore, APAC | |
| Sinch Sweden AB | Service Provisioning, Development, Support Conversation API: Service Provisioning, Development, Support | EU; Sweden | |
| Sinch UK Ltd | Conversation API: Service Provisioning, Development, Support; Service Provisioning and Support | UK | |
| Stripe Payments Europe, Limited | Billing; Mailjet & Mailgun:; Support billing and; payment systems | EU; USA, EU (Ireland) | |
| Tangent Internaltional Limited | Customer Support,; Managed Services; Project Management, Deployment, Service Provisioning, | Global; UK | |
| TD Synnex | Hardware Support | EU | |
| Tencent Holdings Ltd. | Delivery of messages | Brazil; EU, USA, | |
| TransUnion/NeuStar | Attestestion; STIR/SHAKEN | USA | |
| Userlist, Inc. | Analytics | US | |
| VAT Compliance UK Limited | Processing billing data to generate, distribute, and report compliant electronic invoices to customers (OTC), as well as receiving and processing incoming supplier electronic invoices for Accounts Payable and Source-to-Pay (S2P) operations. | Ireland, Netherlands, Germany, South Africa | |
| Zendesk, Inc. | Customer support; platform | USA, EU; and APAC | |
| Zesium Mobile DOO, Serbia | Service Provisioning; and Support | EU |
Listed as a subprocessor by (89)
Purposes as each company states them.
15Five 15five.com
1Password 1password.com Email delivery
Acquia acquia.com Mailgun is an API-based email service that enables the email functionality in Acquia DAM. Mailgun has access to the email addresses of recipients of emails and the content of emails themselves.
Airtable airtable.com Transactional email
Anaconda anaconda.com Transactional emails
Appcues appcues.com Used for delivering emails as part of the Appcues out-of-product messaging product.
Atlassian atlassian.com Communications technology provider for product notifications
BrightLocal brightlocal.com Email sending services
Bugcrowd bugcrowd.com Email Address
Campfire campfire.ai Transactional email delivery. Sends outbound email from the Campfire platform (notifications, invoices, reports) and receives inbound email for email-based workflows.
ChargeBee chargebee.com Email delivery service provider: It is used for receiving and forwarding emails to Chargebee Receivables product.
CircleCI circleci.com Email delivery
Clearbit clearbit.com Mailgun is a transactional email service to send, receive and track email communications.
Collibra collibra.com Platform end user email notification services
ConfigCat configcat.com Email delivery services
Crusoe crusoe.ai Transactional email
Customer.io customer.io Customer Communications
Datadog datadoghq.com Email and office applications
Digicert digicert.com DSNME only - Manage DNS Made Easy email communications; GoGetSSL only - Manage GoGetSSL email communications
DoiT doit.com Email delivery and tracking platform
Drieam drieam.com Transaction email service to send, receive and track emails
Expensify expensify.com Email sending; Member Data and Personal Data
Feedly Threat Intelligence feedly.com Email Delivery
Fly.io fly.io Transactional email
Freshworks freshworks.com Mailgun is used by Freshsuccess as an email service provider to deliver bulk email campaigns that are triggered programmatically from the product as well as for sending individual emails to end-users.
GitLab gitlab.com Transactional Email APIs
Gong gong.io Transactional email
Hack The Box hackthebox.com Mail Infra
HackerRank hackerrank.com Sending invite Emails to Candidates
Impartner impartner.com Impartner’s News On Demand and
InfluxData influxdata.com Service notifications
Intercom intercom.com Email delivery services for individual emails and bulk email campaigns initiated from Intercom's services; Mailgun is the all-in-one, intelligent email delivery platform trusted by businesses, loved by developers
Iterable iterable.com Send and receive emails via API.
JFrog jfrog.com
Klaviyo klaviyo.com Email Review and Analysis
Kolide kolide.com Sends emails on behalf of Kolide to authorized users of the service.
Level Access levelaccess.com Platform email notifications; Transactional email notifications
Lucky Orange luckyorange.com Email Delivery
Lusha lusha.com Customer Email Validation
Maxio maxio.com
Mixmax mixmax.com Email Messaging
Notion notion.com Transactional messaging; Transactional, broadcast, and marketing messaging
Notion notion.so Transactional, broadcast, and marketing messaging
OpenSesame opensesame.com Email
Ory ory.com Mail Service; SaaS Solution sending emails.
Paddle paddle.com Email Service; Transactional email service
PagerDuty pagerduty.com Email Notification Services
- PandaDoc pandadoc.com Email Delivery
Plivo plivo.com Email Delivery Service for Businesses
Postscript postscript.io IT infrastructure
Pylon usepylon.com Email
Relevance AI relevanceai.com Marketing; Outbound email services
Retool retool.com Third-party service provider for sending Retool Email
Riot tryriot.com Marketing; Marketing tool for emailing campaigns
Rootly rootly.com Transactional email delivery
Salesforce salesforce.com
Shopify shopify.com Email and SMS transmission
Sinch sinch.com Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, Mailjet: Support
SmartRecruiters smartrecruiters.com Mailgun powers the email functionality between candidates and customers in SmartRecruiters’ software.
Soraban soraban.com Sends system-generated emails such as notifications, authentication passcodes, and document-related alerts.
Starburst starburst.io Email testing services
Statuspage statuspage.io Communications technology provider for product notifications
Superside superside.com
SurrealDB surrealdb.com Auth0 email confirmation / authentication
Svix svix.com Svix uses this as a primary email relay to send emails to Svix customers or customer's users as part of the Svix services (including, for example, monitor alerts, reports, and account modification). Data may contain customer name, email address, and the contents of other operational email.
Tableau tableau.com
Teleport goteleport.com Email Automation and Delivery
Telnyx telnyx.com Service used for sending, receiving, and tracking transactional emails via API; personal data processed could include names, email addresses, and email content.
Thinkific thinkific.com Used by the Thinkific platform to provide email services
Todoist todoist.com **Data elements**: Inbound email content, potential PII; Inbound Email Processing
Typeform typeform.com (Optional Processing)\ Respondent Data\ Customer Data; Platform Email Feature
UKG ukg.com
- Udemy udemy.com Email service provider
UserVoice uservoice.com
Vamp vamp.io Email delivery
Vimeo vimeo.com Transactional mail delivery
Vonage vonage.com To deliver transactional email notifications to users, including password and one-time password (OTP) communications.; To support account updates and access to exported reports by sending secure, short-lived URLs.
WatchGuard Technologies watchguard.com Email sending service for WatchGuard Cloud.
Withings withings.com Sending emails Allows to send emails to users
Xero xero.com Transactional email processing
Zapier zapier.com Email sending capabilities per customer queries
ZoomInfo zoominfo.com Email communication services
Zyte zyte.com Email and communication tool
inFeedo AI infeedo.ai
monday.com monday.com
ngrok ngrok.com Marketing Automation
nylas nylas.com Communications
replit replit.com
rollbar docs.rollbar.com Transactional email
Changes
None since tracking began.