Mailgun

mailgun.com · email

Mailgun declares 95 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. The list last changed on Nov 3, 2026: 0 added, 0 removed, 1 changed. 292 tracked vendors name Mailgun as a subprocessor, including Salesforce, Datadog and Intercom.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

95 third parties, 1 affiliate.

NamePurposeLocationListed since
Ably Realtime Ltd Cloud Service; for Live UpdatesEU
Advania Sverige AB Fredsborgsgatan 24 OperationsSweden
Aiven Limited InfrastructureBrazil; India; EU; EU, US,
Akixi Limited Call center reportsUS
Amazon Web Services Inc. A2P Monetization only: Managed Service; Contact Pro: Hosting, Conversation content analysis; Hosting
A2P Monetization: Ireland; EU1; Brazil; BR1; Campaigns: EU; eu-west 3, USA; us-east 1; Canada; CA1; Contact Pro: US; Conversation API: USA & Brazil; Fax API: US; Functions: US; Germany; EU2; Ireland; EU1; Messaging (MM2): US; Messaging: Australia; AU1; Sweden; EU6; USA; US1, US2, US6; Verification: Germany, Ireland, USA, Singapore, India
Amazon Web Services Australia Pty Ltd HostingAustralia
Amazon Web Services EMEA SARL Contact Pro: Hosting, Conversation content analysis; Hosting; Voice API only: Text to Speech
Chatlayer, Engage Classic (MessengerPeople): Ireland; EU1, Germany; EU2; Contact Pro: Germany; Conversation API: EU; Fax API: US; Messaging: Ireland; EU 1; Number Lookup: EU, US; Omnichannel Connector: EU (Ireland); Sinch Engage (MessageMedia): Ireland; Voice API and In-App Calling: Australia, Brazil, Germany, Singapore, USA
Amazon Web Services South Africa (Pty) Ltd Contact Pro: HostingContact Pro: South Africa
Amplitude Service used; analytics of; platform usage.; to track webUS
AppCues Inc. Infrastructure,; User Onboarding,; announcements; feature releaseUSA
Apple Inc. Hosting,; Infrastructure; and Delivery; of MessagesGlobal
Ascenty Data Centers e Telecomunicações S/A. Hosting and; Infrastructure;BR
AssemblyAI, Inc. AISpeech-to-text; content analysis; conversation; conversions andEU (Ireland), US
Atlassian Corporation Incident Management; Support ticket; tracking,Mailjet, Mailgun; US, Global; USA & EU
Chargebee BillingEU
CloudAMQP InfrastructureEU
CloudFlare, Inc. InfrastructureEU
Cloudinary Ltd (US/AU); MMS HostingUS
Collaboration Betters The World APAC Limited Development; Service support; provisioning,Hong Kong; Vietnam,
ConfigCat Application feature; flaggingEU
Cyclelogic do Brasil Mobile Solutions Ltda. Service Provisioning and SupportLATAM
Cyclelogic México S. de R.L de CV. Service Provisioning and SupportMexico
Datadog ObservabilityUSA; EU
Deel Inc. Customer Support,; Project Management, Deployment, Service Provisioning, Managed; ServicesGlobal
Deepgram, Inc. AIChatlayer Voicebots: Text To speech and Speech to Text capabilitiesEU
Emagine Consulting AB & support and; Customer Support; Service provisioningEU
Emagine Poland (WhatsApp): Service Provisioning,; Customer Support; Development and; Rich MessagingEU
Enghouse Systems Limited Generates billing; data and invoices; for UCaaS customersUS
Equinix Inc. HostingUSA, US5
Equinix do Brasil Soluções de Tecnologia em Informática S.A. Hosting and; Infrastructure;BR
Extrinsica Global Ltd HostingUSA, US7
Force Technology Inc., (Paragon) Hosting; and InfrastructureEU
GlobalConnect AB HostingSweden, EU3
Google LLC
Chatlayer Voicebots: Speech to Text, Text to Speech; Chatlayer: Hosting, Machine Learning;; Hosting and Infrastructure; In-App Calling only: Push notifications to devices.; MailGun: Cloud datacenters; Messaging (MM2): Data Storage;
AU: australia-southeast1 (Sydney, Australia); EU: europe-west1 (St. Ghislain, Belgium); Mailgun: US: us-west1 (Oregon, US), us-east4 (N. Virginia, US); USA, EU, AU
Google Cloud EMEA Ltd Chatlayer Voicebots: Text to Speech, Speech to Text; Chatlayer: Hosting, Machine Learning;; MessengerPeople: Hosting;Chatlayer,; Germany; EU2
Google Cloud France SARL Cloud datacenters(Germany & Belgium); EU
Hetzner Online GmbH WhatsApp HostingEU
Huawei Inc. Push notifications; to devices
InfoBank Corporation HostingSouth Korea
Inteliquent Inc. Service Provisioning and Support, DevelopmentUS
J-Labs sp. z.o.o Conversation API: Service Provisioning, Development and Support; Service Provisioning and SupportEU
Jibe Mobile Inc. Service Provisioning; and SupportEU; USA; Brazil
Logrocket Service used to; action on our; debug errors; platform to; track customerUS
MacStadium Inc. Cloud datacentersUSA
Mailjet SAS Customer Support, Project Management, Deployment, Service Provisioning, Managed ServicesEU (France)
Message4U Pty Ltd Service Provisioning and Support, DevelopmentAustralia; EU
MessageMedia Europe Limited Service Provisioning and Support, DevelopmentEU
MessageMedia U.S.A. Inc. Service Provisioning and Support, DevelopmentUSA
Meta Platforms, Inc. Delivery of messagesGlobal
Microsoft Azure Chatlayer Voicebots: Speech to Text, Text to Speech; Chatlayer: Machine Learning;; Voice API: Text To speech capabilities, Machine LearningUSA; EU
Moesif ObservabilityUS
MongoDB Limited Hosting and InfrastructureChatlayer, Engage Classic (MessengerPeople): EU; Sinch Engage (MessageMedia): EU or AU
Nedimix S.A. SupportBR, EU
NHN Corporation Delivery of messagesSouth Korea
OpenAI, LLC AIMachine LearningEU
Oracle Svenska AB Database, Infrastructure, SupportEU
OrecX (subsidiary of CallMiner) Recording call audioUS
PingCap Ltd AU, EU; and USA
Raintank Inc., dba Grafana Labs Analytics and logsEU; USA
RedHat Limited OS, SupportEU
Reseau Group SupportUS; India
Scaleway SAS (previously Online SAS) Hosting; and InfrastructureFrance
Sentry Infrastructure,; ObservabilityUSA
SFDC Ireland Ltd Processing; of customer dataAU; US, EU (Germany),
Simple Texting LLC Service Provisioning and Support, DevelopmentUSA
Sinch America Inc. Service Provisioning and SupportUS
Sinch Australia Pty Ltd SupportAustralia
Sinch BR S.A. Conversation API: Service Provisioning, Development, Support; Development, SupportBrazil
Sinch Cloud Communication Services India Pvt Ltd Conversation API: Service Provisioning, Development, Customer Support, Project Management, Deployment, Managed ServicesIndia; APAC
Sinch Colombia S.A.S Customer Support, Project Management, Deployment, Service Provisioning, Managed ServicesLATAM
Sinch Communications Canada Inc. Development, SupportCanada
Sinch Communications Spain SL Service Provisioning and SupportEU
Sinch de Peru S.A.C Service Provisioning and SupportLATAM
Sinch Denmark Aps Service Provisioning and SupportEU
Sinch DMCC (UAE Dubai) Customer Support, Project Management, Deployment, Service Provisioning, Managed ServicesUAE
Sinch Finland Oy Service Provisioning, Development, SupportEU
Sinch France SAS Conversation API: Service Provisioning, Development, Support; Service Provisioning and SupportFrance
Sinch Germany Gmbh Service Provisioning and SupportEU
Sinch Interconnect LLC Service Provisioning and SupportUS
Sinch Malaysia Sdn Bhd Service Provisioning and SupportAPAC
Sinch Operator Software AB Customer Support, Project Management, Deployment, Service Provisioning, Managed ServicesEU
Sinch Phillipines Inc. Service Provisioning and Support, DevelopmentPhilippines
Sinch Poland Sp Zoo Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, NOC MonitoringEU
Sinch Singapore Pte Ltd Service Provisioning and SupportSingapore; APAC
Sinch Sweden AB Service Provisioning, Development, Support Conversation API: Service Provisioning, Development, SupportEU
Sinch UK Ltd Conversation API: Service Provisioning, Development, Support; Service Provisioning and SupportUK
Stripe Payments Europe, Limited Billing; Mailjet & Mailgun:; Support billing and; payment systemsEU; USA, EU (Ireland)
Tangent Internaltional Limited Customer Support,; Managed Services; Project Management, Deployment, Service Provisioning,Global
TD Synnex Hardware SupportEU
Tencent Holdings Ltd. Message Delivery to WeChat RecipientsBrazil; EU, USA,
TransUnion/NeuStar Attestestion; STIR/SHAKENUSA
Userlist, Inc. AnalyticsUS
VAT Compliance UK Limited
Processing billing data to generate, distribute, and report compliant electronic invoices to customers (OTC), as well as receiving and processing incoming supplier electronic invoices for Accounts Payable and Source-to-Pay (S2P) operations.
Ireland; Netherlands; Germany; South Africa
Zendesk, Inc. Customer support; platformUSA; EU; and APAC
Zesium Mobile DOO, Serbia Service Provisioning; and SupportEU
Mailgun affiliates (1)
NamePurposeLocationListed since
Mailgun Technologies, Inc. Customer Support, Project Management, Deployment, Service Provisioning, Managed Services, Mailjet: SupportUSA

Web TechnologiesCSV · Atom

Mailgun's homepage made 24 requests to 1 domain.

First party 1 · 24 requests
Mailgun Cloudflare HSTS HTTP/3 MySQL Open Graph PHP Priority Hints WP Engine WP Rocket 3.23.3.3 WPML 4.9.7 WordPress Yoast SEO 28.4 100% of the page's requests 24

Subprocessor of (292)CSV · Atom

1–50 of 292
  • 15Five 15five.com
  • 1Password 1password.com Email delivery
  • 8fit 8fit.com Sending emails Allows to send emails to users
  • Absorb Software absorbai.com Mailgun's Privacy Policy can be viewed here.; Transactional email server
  • AccountsIQ accountsiq.com Cloud provider; Emailing deliverability services
  • Acquia acquia.com Mailgun is an API-based email service that enables the email functionality in Acquia DAM. Mailgun has access to the email addresses of recipients of emails and the content of emails themselves.
  • Actionstep actionstep.com Email Provider; Provides transactional emails
  • Adaptive Security adaptivesecurity.com SMTP email service used for phishing simulation email delivery.
  • Airtable airtable.com Transactional email
  • Airwallex US airwallex.com Customer Communications (Email); Transactional email delivery for KYC and other internal and customer notifications
  • AllClients allclients.com Email Services
  • Anaconda anaconda.com Transactional emails
  • API7.ai api7.ai Email Delivery
  • Appamondo appamondo.com Transactional email
  • Appcues appcues.com Used for delivering emails as part of the Appcues out-of-product messaging product.
  • AppOmni appomni.com Customer can configure AppOmni policy scans to be sent to predefined customer email addresses.
  • Appwrite appwrite.io Email & Communication
  • Atlassian atlassian.com Communications technology provider for product notifications
  • Axero axerosolutions.com Email sending infrastructure *
  • Benevity benevity.com System emails to Users
  • Bento bentonow.com Email delivery
  • BigTime bigtime.net
  • Bitbucket bitbucket.org Communications technology provider for product notifications
  • Blackboard blackboard.com Email Delivery; Email delivery
  • Bloomfire bloomfire.com Bloomfire receives emails through Mailgun to create content from an email.
  • Bloomreach bloomreach.com
  • Bluebeam bluebeam.com Transactional email delivery platform for notifications and system messages.
  • BoldSign boldsign.com Email service provider; Sending transactional emails on behalf of the SaaS provider
  • Botdoc botdoc.io Service used to send emails to users.
  • Braze braze.com Provides Email on Acid, a tool for email previewing. United
  • BrightLocal brightlocal.com Email sending services
  • BrowserStack browserstack.com Email Service
  • Bublup bublup.com Core Product; Email Notification Delivery
  • Bugcrowd bugcrowd.com Email Address
  • Buttondown buttondown.com Email delivery and transactional email services
  • CallHippo callhippo.com Email Tool
  • CallRail callrail.com Delivers notifications and reports via email.
  • Campfire campfire.ai Transactional email delivery. Sends outbound email from the Campfire platform (notifications, invoices, reports) and receives inbound email for email-based workflows.
  • Capacity capacity.com Delivers transactional and automated emails for AI Agents, including user notifications and correspondence.; Transactional email delivery
  • Centerfuze centerfuze.com Email Delivery
  • ChargeBee chargebee.com Email delivery service provider: It is used for receiving and forwarding emails to Chargebee Receivables product.
  • Checkr checkr.com Customer Communication
  • Chronus chronus.com
  • Circle circle.so Email delivery service; Sends marketing emails on behalf of Circle customers to Circle members through Email Hub (e.g., notifications, verification emails).
  • CircleCI circleci.com Email delivery
  • Clearbit clearbit.com Mailgun is a transactional email service to send, receive and track email communications.
  • ClearoutPhone clearoutphone.io
  • Clerk clerk.com Infrastructure for email delivery
  • Clickagy clickagy.com Email communication services
  • CoderPad coderpad.io Supporting business operations
  • Show next 50

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 no impact stated)Aug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 critical)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 2 incidents (1 critical, 1 no impact stated)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 minor)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: 1 incident (1 minor)Oct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 2 major or critical
  • 42 min typical time to resolve
  • 37 min longest major
BeganIncidentImpactLasted
Route delays in EU Regionminor1 h 3 min
Route delays in EU Regionminor42 min
Route delays in EU Regionminor58 min
EU Messaging Outagecritical17 min
Microsoft Incident Resulting in Delivery Issues to M365no impact stated34 min
Event Log Delays in US Regionminor7 h 14 min
EU Messaging Outagecritical37 min
GCP Reporting Multi Service Outage in US-West1minor1 h 12 min

Incidents per month

0 3 6 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 major) · typical time to resolve 2 h 35 min Mar 2026: 2 incidents (2 major) · typical time to resolve 1 h 20 min Apr 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 30 min May 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 27 h 2 min Jun 2026: 6 incidents (5 minor, 1 no impact stated) · typical time to resolve 3 h 3 min Jul 2026: 3 incidents (1 critical, 1 major, 1 minor) · typical time to resolve 1 h 32 min Aug 2026: 5 incidents (1 critical, 1 major, 2 minor, 1 no impact stated) · typical time to resolve 1 h 12 min Sep 2026: 4 incidents (1 critical, 2 minor, 1 no impact stated) · typical time to resolve 42 min Oct 2026: 1 incident (1 minor) · typical time to resolve 1 h 3 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Inbound email processing5
Events & Logs4
Outbound Delivery4
API2
SMTP2
Stats and Analytics2
Control Panel1

As Mailgun's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Mailgun's subprocessorsCSV · Atom

227 reported incidents in the last 30 days, by 18 of the vendors Mailgun lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Mailgun was involved.

DateCompanyIncidentImpactLasted
SentryUS issues feed throwing intermittent errors minor51 min
SinchPost-Incident Notification - Customer Dashboard login no impact stated—
SentryAccount emails not being delivered major42 min
Red Hataccess.redhat.com Community and Discussions no impact statedongoing
SentryEU region replay ingestion latency minor48 min
Scaleway[ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider. minorongoing
Scaleway[WEBHOSTING] [fr-par] pf-1010.whm.fr-par.scw.cloud no impact stated47 min
Scaleway[DC3] Interlink Router device at dc3 lost the connexion with the Interlink Route Reflector no impact stated44 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
GrafanaMimir query unexpected response with status code 500 minor8 h 31 min
DeepgramFlux TTS high latency and websocket disconnects major9 min
OpenAIElevated Errors On API minor42 min
SinchService Degradation - Customer Dashboard minor1 h 12 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
Scaleway[DOMAIN - DNS] - ns0.online.net and ns0.dom.scw.cloud down no impact stated12 min
Scaleway[COCKPIT] - it-mil - data write/read path KO no impact stated1 min
SinchDelivery Issue France - Bouygues Telecom minor13 h 58 min
Scaleway[COCKPIT] - fr-par - Grafana access issues minor20 h 55 min
Scaleway[Dedibox VPS] - VPS provisioning failed minorongoing
Scaleway[Network infrastructure] - AMS1 ; Room H6 Rack 50 - RPN Switch down minor38 min
OpenAIElevated errors with image generation minor1 h 49 min
SinchChatlayer - EU and US Regions Outage no impact stated—
Scaleway[Block Storage] - fr-par-1 - Write latency increase due to background operations minor4 h 5 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days

And 202 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Changed subprocessor: Google LLC locations: EU customers), Mailgun: EU, USA, EU, USA: US customers → AU: australia-southeast1 (Sydney, Australia), EU: europe-west1 (St. Ghislain, Belgium), Mailgun: US: us-west1 (Oregon, US), us-east4 (N. Virginia, US), USA, EU, AU evidence list before and after
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