Tracked subprocessors 15 of 18 Subprocessor of 4 Third parties loaded 10 Loaded by 0
+ − ⟲
Not loaded by any published homepage.
18 third parties.
Name Purpose Location Listed since Amazon Web Services Cloud Hosting Nov 7, 2026 Chargebee Payment Processor Nov 7, 2026 Close Customer Communication Nov 7, 2026 CoreSite Co-location Services Nov 7, 2026 Customer.io Customer Communication Nov 7, 2026 Elastic Cloud Cloud Hosting Nov 7, 2026 Fastspring Payment Processor Nov 7, 2026 Google, Inc Cloud Hosting, Customer Communication Nov 7, 2026 HotJar Customer Feedback Nov 7, 2026 Intercom Customer Support Nov 7, 2026 Leaseweb Cloud Hosting Nov 7, 2026 Linode Cloud Hosting Nov 7, 2026 MessageMedia SMS/MMS Nov 7, 2026 PartnerStack Referral Nov 7, 2026 Summit (Deft) Cloud Infrastructure Nov 7, 2026 Telnyx SMS/MMS Nov 7, 2026 Vultr Cloud Hosting Nov 7, 2026 Zendesk Customer Support Nov 7, 2026
SMTP2GO's homepage made 92 requests to 15 domains, and 10 services controlled by another company.
Advertising (2): Microsoft, Reddit, Inc. Tag managers (1): Google Cloud Live chat (1): reviewed: Intercom A/B Testing (1): Convert Cookie compliance (1): OneTrust CDN (1): Cloudflare Other (3): Geolocation: ipify; reviewed as Geolocation: IPinfo; Reviews: Trustpilot 10 third parties by category: 2 1 1 1 1 1 3
Third parties 10 · 37 requests
Google Cloud subprocessor Google Tag Manager reCAPTCHA 11% of the page's requests 10 Microsoft Microsoft Advertising 8% of the page's requests 7 OneTrust OneTrust 7% of the page's requests 6 Intercom subprocessor intercom.io, intercomcdn.com 5% of the page's requests 5 Reddit, Inc. Reddit Ads 3% of the page's requests 3
Cloudflare Bootstrap cdnjs 2% of the page's requests 2 Convert Convert 1% of the page's requests 1 IPinfo ipinfo.io 1% of the page's requests 1 Trustpilot Trustpilot 1% of the page's requests 1
ipify ipify 1% of the page's requests 1
First party 1 · 55 requests
SMTP2GO GSAP HSTS Intercom Microsoft Clarity Moment.js 2.30.1 Netlify Open Graph ScrollMagic 2.0.5 jQuery 3.6.4 60% of the page's requests 55
5 tracked companies loaded by the homepage are not in SMTP2GO's subprocessor list. A website can use a service without it processing customer data.
4 companies
AspirePro aspirepro.io Transactional email delivery (notifications, invitations, billing emails) aXcelerate axcelerate.com.au ###### Service Provided Transactional email delivery service for outbound system-generated emails (notifications, alerts, password resets, and similar messages) ###### Data Accessed Recipient email addresses and message content of transactional emails sent through the platform (Customer data - recipient details) ###### Safeguards ISO 27001, ISO 9001, SOC 2 Type II, GDPR; Mail Service MyTraffic mytraffic.io Transactional emails (authentication, invitation, billing) Skynet Technologies skynettechnologies.com SMTP Service Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: 1 incident (1 minor) Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: 2 incidents (2 minor) Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: 1 incident (1 minor) Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: 2 incidents (1 major, 1 minor) Sep 22: no incident reported Sep 23: 1 incident (1 major) Sep 24: no incident reported Sep 25: 1 incident (1 minor) Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: 1 incident (1 minor) Sep 30: 3 incidents (2 minor, 1 no impact stated) Oct 1: 2 incidents (1 minor, 1 no impact stated) Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: 1 incident (1 no impact stated) Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: 1 incident (1 major) Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: 1 incident (1 minor) Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: no incident reported Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
17 incidents in 90 days3 major or critical4 h 57 min typical time to resolve7 h 46 min longest majorIncidents per month 0 5 10 Dec 2025: 1 incident (1 major) · typical time to resolve 14 min Jan 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 12 h 30 min Feb 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 13 h 34 min Mar 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 10 h 45 min Apr 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 1 h 42 min May 2026: 1 incident (1 no impact stated) · typical time to resolve 3 h 25 min Jun 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 7 h 57 min Jul 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 10 h 59 min Aug 2026: 3 incidents (3 minor) · typical time to resolve 3 h 20 min Sep 2026: 9 incidents (2 major, 6 minor, 1 no impact stated) · typical time to resolve 6 h 32 min Oct 2026: 5 incidents (1 major, 2 minor, 2 no impact stated) · typical time to resolve 2 h 20 min Nov 2026: 0 incidents Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Email sending (SMTP service) 7 API Servers 2
As SMTP2GO's status page reports its own incidents (scheduled maintenance left out), read every few hours since Dec 1, 2025 (evidence )
53 reported incidents in the last 30 days, by 8 of the vendors SMTP2GO lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that SMTP2GO was involved.
Date Company Incident Impact Lasted Nov 6, 2026 Customers are Unable to add new Email Sending Domains major 30 min Nov 6, 2026 Elevated errors and latencies in the European hosting region. major 49 min Nov 5, 2026 Data Connectivity Issues - IMSI1 no impact stated 1 h 31 min Nov 5, 2026 Data Connectivity Issues - IMSI1 major 6 h 57 min Nov 4, 2026 mOLTP PrivateLink connectivity issue major 13 h 28 min Nov 3, 2026 Issues affecting certain payment methods that show QR code minor 20 h 46 min Nov 3, 2026 Payment Processing Delays or Failures minor 20 min Nov 3, 2026 Data Connectivity Issues - IMSI1 major 2 h 9 min Nov 3, 2026 Property Manager Property Activation Errors no impact stated — Nov 3, 2026 10DLC Traffic Towards Tier 1 Carriers Delayed minor 11 h 36 min Nov 3, 2026 Data Connectivity Issues IMSI1 major 4 h 58 min Nov 3, 2026 Messaging Latency minor 2 h 43 min Nov 3, 2026 Telnyx’s Support AI Assistant (TAIA) — Service interruption major 1 min Nov 2, 2026 Outage of some public API endpoints on Nov 2 no impact stated 15 min Nov 2, 2026 Messaging API Latency minor 9 h 50 min Oct 30, 2026 Messaging Webhook Delays minor 2 h 14 min Oct 30, 2026 Slow Fin Procedures minor 23 min Oct 30, 2026 Customer Security Advisory: CVE-2026-98432 no impact stated 10 days Oct 29, 2026 Increased Latency Issues minor 20 min Oct 29, 2026 Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurations minor 24 min Oct 28, 2026 Telephony tokens 503s error minor 1 min Oct 28, 2026 App is unavailable for some customers critical 28 min Oct 28, 2026 Unexpected wireless voice usage and charges minor 31 h 36 min Oct 28, 2026 Wireless session drops in DC2 minor 2 h 55 min Oct 28, 2026 API Service Degradation - EU Region major 40 min
And 28 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
SMTP2GOAspirePro aspirepro.io Transactional email delivery (notifications, invitations, billing emails)
aXcelerate axcelerate.com.au ###### Service Provided Transactional email delivery service for outbound system-generated emails (notifications, alerts, password resets, and similar messages) ###### Data Accessed Recipient email addresses and message content of transactional emails sent through the platform (Customer data - recipient details) ###### Safeguards ISO 27001, ISO 9001, SOC 2 Type II, GDPR; Mail Service
MyTraffic mytraffic.io Transactional emails (authentication, invitation, billing)
Skynet Technologies skynettechnologies.com SMTP Service
Akamai