Freeplay

freeplay.ai

Freeplay declares 6 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Microsoft. No published changes since we first read it on Nov 9, 2026. A newer version, seen on Nov 10, 2026, is being checked before its changes are shown; the entries below are from the version before it. 2 tracked vendors name Freeplay as a subprocessor, including Help Scout and Postscript.

Subprocessors CSV of Freeplay's subprocessors · Atom feed of Freeplay's subprocessors DORA draft CSV of Freeplay's subprocessors as declared by Freeplay what's this? · 

6 third parties.

NamePurposeLocationListed since
Anthropic AIAI ServicesUSA
Datadog United States
Google Cloud Cloud infrastructureUSA
Hubspot CRM ServicesUSA
Microsoft Azure Cloud ServicesUSA
OpenAI AIAI ServicesUSA

Subprocessor of (2)CSV of the companies listing Freeplay · Atom feed of the companies listing Freeplay

2 companies

Service statusCSV of Freeplay's status page incidents · Atom feed of Freeplay's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Elevated API Errors for Service Accountsminor1 h 39 min
Elevated latency / intermittent failures (Upstream DNS provider)minor2 h 50 min
Isolated outages in some Freeplay deploymentsno impact stated28 min
Degraded performance for Freeplay appminor34 min

Incidents per month

0 2 4 Dec 2025: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 34 min Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) · typical time to resolve 2 h 50 min Mar 2026: 1 incident (1 minor) · typical time to resolve 1 h 39 min Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Freeplay's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Freeplay's subprocessorsCSV of incidents reported by vendors Freeplay lists · Atom feed of incidents reported by vendors Freeplay lists

50 reported incidents in the last 30 days, by 4 of the vendors Freeplay lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Freeplay was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
HubSpotHubSpot is experiencing issues no impact stated22 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
AnthropicElevated errors affecting the Google Calendar connector minor3 h 46 min
DatadogMetrics query are disrupted major2 h 29 min
AnthropicElevated errors affecting the Gmail connector minor1 h 48 min
AnthropicElevated errors for Claude Sonnet 5.5 major41 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
AnthropicElevated errors for Claude Sonnet 5.5 major42 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
DatadogElevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major56 min

And 25 more. All of them: CSV · Who is around them.

ChangesCSV of Freeplay's changes · Atom feed of Freeplay's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Freeplay's site

Freeplay transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/freeplay-2"><img src="https://thirdpartyindex.com/badge/freeplay-2.svg" alt="Freeplay transparency rating on Third Party Index" height="20"></a>
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