ActiveCampaign

activecampaign.com

ActiveCampaign declares 6 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Snowflake. No published changes since we first read it on Sep 27, 2026. 28 tracked vendors name ActiveCampaign as a subprocessor, including LexisNexis, SerpApi and Experian.

Includes: Postmark

Subprocessors CSV of ActiveCampaign's subprocessors · Atom feed of ActiveCampaign's subprocessors DORA draft CSV of ActiveCampaign's subprocessors as declared by ActiveCampaign what's this? · 

6 third parties, 5 affiliates.

NamePurposeLocationListed since
11 Tecnologías, S. de R.L. de C.V. Mexico
AC Snudrovia LLC United States
Amazon Web Services (for AWS Bedrock and open-weight models) AI
OpenAI AI
Snowflake
Zight (formerly CloudApp)
ActiveCampaign affiliates (5)
NamePurposeLocationListed since
ActiveCampaign Australia Pty Limited Australia
ActiveCampaign Brasil LTDA Brazil
ActiveCampaign Costa Rica S.R.L. Costa Rica
ActiveCampaign Ireland Limited Ireland
ActiveCampaign Poland sp. z o.o. Poland

Web TechnologiesCSV of ActiveCampaign's web technologies · Atom feed of ActiveCampaign's web technologies

ActiveCampaign's homepage made 219 requests to 47 domains, 28 services controlled by another company, and 2 domains not identified.

Advertising (9): Google Cloud, The Trade Desk, Inc., OpenAI, Reddit, Inc., Spotify AB; reviewed: Clickagy; usually detected as Advertising: Microsoft, Xandr, Magnite, Inc.Analytics (7): Clay, Cloudflare, LinkedIn, Meta, ZoomInfo, Hotjar, UnifyMarketing automation (4): OptinMonster, GetVector, Inc., Apollo; usually detected as Marketing automation: AdobeCookie compliance (1): CookieYesCDN (1): jsDelivrOther (4): Documentation: Zendesk; usually detected as JavaScript libraries: bunny.net; Security: FingerprintPro; Widgets: Forethought TechnologiesUnclassified (2): no technology detected from them: Servd, Adyen

28 third parties by category: Advertising 9Analytics 7Marketing automation 4Cookie compliance 1CDN 1Other 4Unclassified 2

Third parties 28 · 190 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 15% of the page's requests 32
bunny.net b-cdn.net 12% of the page's requests 26
OptinMonster OptinMonster 8% of the page's requests 18
Zendesk Zendesk Zendesk Widget 6% of the page's requests 14
GetVector, Inc. Vector 5% of the page's requests 11
CookieYes CookieYes 4% of the page's requests 8
Microsoft clarity.ms 4% of the page's requests 8
The Trade Desk, Inc. theTradeDesk 4% of the page's requests 8
Adobe adobedtm.com, demdex.net, 2o7.net, everesttech.net 3% of the page's requests 7
Clickagy clickagy.com 3% of the page's requests 7
Forethought Technologies Forethought Solve 3% of the page's requests 7
Clay Clay Web Intent 2% of the page's requests 4
Servd svdcdn.com 2% of the page's requests 4
Apollo Apollo.io 1% of the page's requests 3
Cloudflare Cloudflare Browser Insights 1% of the page's requests 3
FingerprintPro Fingerprint 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Meta Facebook Pixel 2.9.439 1% of the page's requests 3
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
Spotify AB Spotify Pixel 1% of the page's requests 3
ZoomInfo Zoominfo 1% of the page's requests 3
Hotjar Hotjar <1% of the page's requests 2
Unify Unify <1% of the page's requests 2
Xandr adnxs.com <1% of the page's requests 2
Adyen adyen.com <1% of the page's requests 1
Magnite, Inc. rubiconproject.com <1% of the page's requests 1
jsDelivr jsDelivr <1% of the page's requests 1
Unknown 2 · 2 requests

d3tnn7lar6ozas.cloudfront.netusbrowserspeed.com

First party 1 · 27 requests
ActiveCampaign Adobe Analytics Adobe Audience Manager Adobe Experience Platform Identity Service Adobe Experience Platform Launch Cloudflare Craft CMS Forethought AI HSTS HTTP/3 HockeyStack LazySizes Microsoft Clarity Open Graph PHP SEOmatic Yii core-js 3.32.2 12% of the page's requests 27

20 tracked companies loaded by the homepage are not in ActiveCampaign's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (28)CSV of the companies listing ActiveCampaign · Atom feed of the companies listing ActiveCampaign

28 companies
  • APIVoid apivoid.com
  • Apiway apiway.ai Marketing CRM
  • Campsite campsite.com Email communication
  • CloudFiles cloudfiles.io Transactional email
  • CometChat cometchat.com
  • Docmosis docmosis.com
  • Duffel duffel.com Customer data; Marketing email and automation
  • Experian experian.com Provision of operational email functionality; Sub-processor
  • Frontify frontify.com Transactional email service
  • Geckoboard geckoboard.com Email service provider
  • Guardsquare guardsquare.com Transactional email provider
  • Influx influx.com Email delivery
  • iSpring Solutions ispringsolutions.com email services
  • LexisNexis lexisnexis.com
  • Macha AI getmacha.com Transactional email delivery
  • Matter matterapp.com Marketing emails
  • myQuest myquest.co Email marketing and CRM automation
  • Overloop overloop.com IT Services
  • Paved paved.com Newsletter Platform Integration
  • ReadWorks readworks.org District support; Email communications; Email marketing
  • RevenueHunt revenuehunt.com Email marketing integration
  • SegMetrics segmetrics.io Marketing automation and product communications to SegMetrics account holders
  • SerpApi serpapi.com transactional emails
  • Socket socket.dev Sending emails like password reset or login links
  • SoundStack soundstack.com
  • Swivl swivl.com Notification & Marketing emails
  • TestingBot testingbot.com Account name and email address for transactional and product emails.; Transactional email delivery (Postmark)
  • Trustmary trustmary.com Support automation

ComplianceCSV of ActiveCampaign's compliance · Atom feed of ActiveCampaign's compliance

Certified
Says it complies with

Certifications as ActiveCampaign's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of ActiveCampaign's status page incidents · Atom feed of ActiveCampaign's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: 1 incident (1 major)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 major)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 critical)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: 1 incident (1 major)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 no impact stated)Oct 21: no incident reportedOct 22: 1 incident (1 critical)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: 1 incident (1 minor)Oct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: 1 incident (1 major)Nov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: 1 incident (1 no impact stated)Nov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 6 major or critical
  • 3 h 22 min typical time to resolve
  • 8 h 39 min longest major
BeganIncidentImpactLasted
Some customers experiencing automations delaysno impact stated8 h 31 min
Landing Pages for customers in EU experiencing outage.major3 h 22 min
Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending.minor34 min
System outage - 10/22/2026critical8 h 39 min
Delayed processing for automations and messagesno impact stated13 min
Whatsapp message responses delayedmajor3 h 22 min
Transactional Email Failurescritical3 h 50 min
Bulk Edit of contacts is not applying filters.major26 min

Incidents per month

0 2 4 Dec 2025: 3 incidents (1 major, 2 minor) · typical time to resolve 33 h 14 min Jan 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 32 min Feb 2026: 3 incidents (2 major, 1 no impact stated) · typical time to resolve 2 days Mar 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 3 h 33 min Apr 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 5 h 20 min May 2026: 1 incident (1 minor) · typical time to resolve 2 h 29 min Jun 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 7 h 22 min Jul 2026: 4 incidents (2 critical, 2 minor) · typical time to resolve 1 h 22 min Aug 2026: 4 incidents (1 critical, 2 major, 1 minor) · typical time to resolve 2 h 44 min Sep 2026: 2 incidents (1 critical, 1 major) · typical time to resolve 3 h 50 min Oct 2026: 4 incidents (1 critical, 1 major, 1 minor, 1 no impact stated) · typical time to resolve 3 h 22 min Nov 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 8 h 31 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
CRM2
Campaigns2
Email2
Platform Availability2
WhatsApp2
API Availability1
ARC & ARC Services1
Automations1

As ActiveCampaign's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by ActiveCampaign's subprocessorsCSV of incidents reported by vendors ActiveCampaign lists · Atom feed of incidents reported by vendors ActiveCampaign lists

42 reported incidents in the last 30 days, by 2 of the vendors ActiveCampaign lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that ActiveCampaign was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
SnowflakeINC20000321 minor3 h 25 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
SnowflakeINC20000319 minor21 h 27 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
OpenAIDelays in customer support responses no impact stated2 h 17 min
OpenAINew Ad Accounts failing to provision admins minor4 h 31 min
OpenAIDegraded Performance of Dots on Enterprise minor2 h 4 min

And 17 more. All of them: CSV · Who is around them.

ChangesCSV of ActiveCampaign's changes · Atom feed of ActiveCampaign's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for ActiveCampaign's site

ActiveCampaign transparency rating

It updates with the rating.

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