Third Party Index

Happeo

happeo.com

Subprocessors

10 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Content delivery network; Processing may occur worldwide as data is rerouted through a processing center located nearest to the user.\ __Applicable Transfer Mechanism:__ EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor)Main processing in the EU
Anthropic AIAI-powered assistant used to support Happeo employees across all business functions in their daily work, including but not limited to data analysis, content creation, research, and operational tasks. This service is not used to process customer personal data as part of the Happeo product or service delivery.; Anthropic Claude is a large language model (LLM) AI service provided by Anthropic, PBC. The service is accessed via [claude.ai]( and is used internally by Happeo employees to support their daily work across all business functions. Where customer personal data is processed through the service, Anthropic acts as a sub-processor under a Data Processing Agreement with Happeo.US
Dogwood Labs, Inc. dba Statuspage Ability for users to subscribe to downtime and maintenance notifications.\ __Applicable Transfer Mechanism:__ EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor); Service status notificationsUS
Fivetran API tool used to import data from selected tools; __Applicable Transfer Mechanism:__ N/AEU
Google Cloud Platform Hosting of Happeo service; Processing may occur worldwide as data is rerouted through a processing center located nearest to the user.\ __Applicable Transfer Mechanism:__ EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor)Main processing in the EU
Jira Management of engineering tasks and issue resolution; __Applicable Transfer Mechanism:__ N/AEU
Pluno AI-driven customer support automation and agent assistance.; Pluno is an intelligent support assistant that helps our team provide faster, more accurate responses. By securely learning from our existing help articles and previous resolutions, it ensures that your inquiries are answered instantly with the most up-to-date information. It handles routine technical questions directly and intelligently flags complex cases for our human specialists, ensuring you get the right help without the wait.EU (Germany, Switzerland & Sweden)
The Rocket Science Group, LLC Email notifications; __Applicable Transfer Mechanism:__ EU-US Data Privacy FrameworkUS
Sentry.io (Functional Software, Inc.) Diagnostic tool to capture application errors and the possibility for users to screen record issues in the Happeo platform for debugging purposes.\ __Applicable Transfer Mechanism:__ N/A; DiagnosticsEU
Zendesk, Inc. Management of customer support tickets; __Applicable Transfer Mechanism:__ N/AEU

Compliance

Certified
Says it complies with

Certifications as Happeo's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Posts show Froala messageno impact stated36 min
Pages (v2) Drafts fail to Publish or Discardminor26 min
Published edits are not reflected on viewing a Pageminor5 h 48 min
Happeo is inaccessiblecritical32 min
Page Edits are not successfully publishedminor51 min
Login Issuesmajor3 h 10 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 major) · partial: our history begins Dec 8 · typical time to resolve 3 h 10 min Jan 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 51 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 1 incident (1 minor) · typical time to resolve 26 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 36 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

As Happeo's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Happeo's site

Happeo transparency rating

It updates with the rating.

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