Keka

keka.com

Keka declares 17 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Microsoft and Stripe. No published changes since we first read it on Nov 8, 2026. 2 tracked vendors name Keka as a subprocessor, including LambdaTest and RapidCanvas.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

17 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud services provider supporting email delivery, application services, and backend processing.
Avalara Tax calculation platform used to determine applicable taxes for customer billing and invoicing workflows.
Check HQ Provider of U.S. payroll processing, tax calculation, filing, and payroll compliance services.
ClearTax E-invoicing and tax compliance platform used for invoice generation and regulatory tax workflows.
Google Maps Mapping service used to support location-based functionality within the Keka platform.
HubSpot Customer communication and support platform used for managing customer interactions, support requests, and related communications.
Microsoft Azure Cloud infrastructure provider used to host and operate the Keka platform and related services.
MSG Walkover Messaging service used to deliver SMS communications, including notifications and verification messages.
OneSignal Push notification service used to deliver mobile notifications to users.
Pendo Product analytics and user engagement platform used to understand product usage and improve user experience.
Razorpay Payment processing provider used to manage subscription payments and related billing transactions.
RChilli Resume parsing service used to extract and structure information from resumes uploaded within recruitment workflows.
Rocketlane Customer onboarding and implementation management platform used to coordinate onboarding activities and customer collaboration.
Sandbox APIs (Quicko) Tax and compliance API provider used for validation and verification of tax-related information.
Snowflake Cloud data platform used for data warehousing, analytics, reporting, and business intelligence.
Stripe Payment processing provider used to manage subscription payments and related billing transactions for customers.
Zendesk Customer support and ticketing platform used to manage support requests and customer communications.

Subprocessor of (2)CSV · Atom

2 companies
  • LambdaTest testmuai.com Provides people resources management Software-as-a-Service (SaaS)
  • RapidCanvas rapidcanvas.ai HRMS

Service statusCSV · Atom

Aug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: before our history of this status pageSep 16: before our history of this status pageSep 17: before our history of this status pageSep 18: before our history of this status pageSep 19: before our history of this status pageSep 20: before our history of this status pageSep 21: before our history of this status pageSep 22: before our history of this status pageSep 23: before our history of this status pageSep 24: before our history of this status pageSep 25: before our history of this status pageSep 26: before our history of this status pageSep 27: before our history of this status pageSep 28: before our history of this status pageSep 29: before our history of this status pageSep 30: before our history of this status pageOct 1: before our history of this status pageOct 2: before our history of this status pageOct 3: before our history of this status pageOct 4: before our history of this status pageOct 5: before our history of this status pageOct 6: before our history of this status pageOct 7: before our history of this status pageOct 8: before our history of this status pageOct 9: before our history of this status pageOct 10: before our history of this status pageOct 11: before our history of this status pageOct 12: before our history of this status pageOct 13: before our history of this status pageOct 14: before our history of this status pageOct 15: before our history of this status pageOct 16: 1 incident (1 minor)Oct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 1 incident in 27 days
  • 0 major or critical
  • 17 h 50 min typical time to resolve
BeganIncidentImpactLasted
Word Document Preview Temporarily Unavailable Across the Platformminor17 h 50 min

Incidents per month

0 2 4 Sep 2026: 0 incidents · before our history of this status page Oct 2026: 1 incident (1 minor) · partial: our history begins Oct 16 · typical time to resolve 17 h 50 min Nov 2026: 0 incidents Sep 2026Oct Nov

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Core HR1

As Keka's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Keka's subprocessorsCSV · Atom

27 reported incidents in the last 30 days, by 5 of the vendors Keka lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Keka was involved.

DateCompanyIncidentImpactLasted
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OneSignalOneSignal AI Chat Service Interruption minor4 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
PendoDegradation of Account and Visitor Reports critical1 h 11 min
HubSpotHubSpot is experiencing issues no impact stated22 min
StripeElevated Instant Payouts failures no impact stated2 h 5 min
SnowflakeINC20000321 minor3 h 25 min
SnowflakeINC20000319 minor21 h 27 min
StripeElevated Issuing errors from 17:13 - 20:41 UTC minor4 h 36 min
StripeElevated Blik errors no impact stated1 h
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
StripeElevated Bancontact errors no impact stated3 h 35 min
StripeElevated Bancontact errors no impact stated2 h 25 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min
SnowflakeINC20000301 critical5 h 3 min
SnowflakeINC20000299 minor50 min
OneSignalIntermittent incomplete data in the dashboard and API reads for a subset of apps (starting with app id with 0) minor—
StripeSpike in cancellations and expired errors with PayByBank payments no impact stated2 h 17 min
StripeElevated Revolut Pay errors no impact stated9 h 32 min
SnowflakeINC20000294 critical8 h 52 min
SnowflakeINC20000290 minor44 min
SnowflakeINC20000287 critical29 min
StripeElevated declines on Mastercard no impact stated2 h 18 min
StripeElevated declines on Visa no impact stated53 min

And 2 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Keka's site

Keka transparency rating

It updates with the rating.

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