OneSignal
Transparency
Breakdown
| Subprocessor list | not found | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 45 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For OneSignal's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/onesignal"><img src="https://thirdpartyindex.com/badge/onesignal.svg" alt="OneSignal transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/onesignal)No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center conveyor | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| security.txt | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
None extracted.
Listed as a subprocessor by (5)
Purposes as each company states them.
Atlassian atlassian.com Communications technology provider for mobile product notifications and video sharing
InMotion Hosting inmotionhosting.com Send web push notifications
Jamf jamf.com Push notifications
Otter Meeting Agent otter.ai Customer engagement and push notifications.
Statuspage statuspage.io Communications technology provider for mobile product notifications and video sharing
Service status
10 incidents in the last 90 days (4 major or critical, 5 minor, 1 with no stated impact) · typically resolved in 1 h 14 min · longest major: 2 h 4 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Subscription API - Creation Failures | major | 2 min evidence | |
| Intermittent errors on /api/v1/notifications api | major | 34 min evidence | |
| Apple push notifications failing in about 3% of cases | major | 2 h 4 min evidence | |
| Message events on user and subscription profiles slow and timing out | minor | 40 min evidence | |
| Issue has been identified | none | 1 min evidence | |
| Issue identified and additional resources being added | minor | 1 h 43 min evidence | |
| Journey / Event Streams/Outbound Data Integrations - delayed processing | minor | 3 h 8 min evidence | |
| Journeys - delayed processing | minor | 12 h 27 min evidence |
As OneSignal's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.