PandaDoc
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot | ||
| Security advisories | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud Service Provider | United States; EEA | |
| Amplitude, Inc. | Product and User Analytics | United States | |
| Appcues, Inc. | Onboarding tours, announcements and surveys | United States | |
| Bird.com, Inc.(Pusher) | Hosted API Service | United States; EEA | |
| Catalyst Software, Inc. | Customer Success and Analytics | United States | |
| Chili Piper, Inc. | Meeting Scheduler | United States | |
| Common Room, Inc. | AI Buyer Intelligence Solution | United States | |
| Cube Dev, Inc. | Data Analytics and Visualization | United States | |
| Deeto, Inc. | AI Driven Platform Facilitating Conversations Between Customers and Prospects | United States | |
| Dovetail Research Pty. Ltd. | AI Research and Qualitative Data Analytics (conducted with customer consent) | United States | |
| Fivetran, Inc. | Data Ingestion for Analytic Purposes. | United States | |
| Gong.io, Inc. | Customer Call Recordings (with consent) | United States | |
| Google, LLC | Infrastructure; Google Workspace and Analytics | Europe (EEA) | |
| HubSpot, Inc. | Software Products for Inbound Marketing, Sales, and Customer Service | United States; EEA | |
| Imperva, Inc. | WAF and DDoS Protection | United States; EEA | |
| Intercom, Inc. | Customer Support Platform, including AI Capabilities and Chatbot | United States | |
| Loom, Inc. | Support and Research Recordings(Customer Optional) | United States | |
| Mailgun Technologies, Inc. | Email Delivery | United States | |
| Maze.Design Inc. | User Testing Tool | United States | |
| Metabase, Inc. | Product Analytics and Business Intelligence | United States | |
| Nooks Communications, Inc. | AI Enabled Sales Dialing Assistant | Europe (EEA) | |
| OpenAI, LLC. | Provides Large Language Model Processing via APIs in the PandaDoc Application | United States | |
| Oracle Corporation(Netsuite) | Billing and Accounting | United States | |
| PartnerStack, Inc. | Partner Support and Referral Services | United States | |
| Persona Identities, Inc. | Identity Verification | United States, EEA | |
| Recurly, Inc. | Payment Subscription Management | United States; EEA | |
| SAASFLOW OÜ(Guideflow) | Demo Environment | United States | |
| salesforce.com Inc. | Customer Relationship Management | United States; EEA | |
| SalesLoft, Inc. | Sales Engagement Platform | United States | |
| Segment.io, Inc. | Product and User Analytics | United States | |
| Slack Technologies, LLC | Messaging Channel, including AI Capabilities | United States | |
| Snowflake, Inc. | Data Warehouse | United States | |
| Supermetrics Oy | Revenue Analytics | United States | |
| Telynx, LLC | SMS Functionality and Delivery | United States; EEA | |
| Twilio, Inc. | SMS Functionality for 2 Factor Authentication | United States | |
| UserVoice | Voluntary Suggestion Portal for Customers | United States | |
| Wootric, Inc. | NPS Surveys | United States | |
| Workato, Inc. | Workflow Automation | EEA | |
| Zoom Video Communications Inc. | Meeting Platform including AI transcription and summary capabilities | United States | |
| ZoomInfo Technologies Inc. | Marketing Platform | United States |
Listed as a subprocessor by (11)
Purposes as each company states them.
Ahrefs ahrefs.com Document automation
Double doublehq.com
Fountain fountain.com Document management and electronic signatures
MacStadium macstadium.com Contract Signature Software
Maxio maxio.com
Metabase metabase.com Document management and e-signatures.
SendSafely explore.sendsafely.com eSignature platform
Supabase supabase.com Communication with Authorized Users in connection with the provision of the Services and support
Tackle.io tackle.io Contract Management & esignature
Toggl toggl.com Contract creation and electronic signatures
nylas nylas.com Electronic Document Signing
Changes
None since tracking began.