Third Party Index

SheerID

sheerid.com

Subprocessors

37 third parties. CSV · Atom

NamePurposeLocationListed since
AARP Data Verification ServicesUnited States
AccuZip Data verification & address correction servicesUnited States
Agile Education Marketing Data Verification ServicesUnited States
Altair Data Verification ServicesUnited States
Amazon Web Services (AWS) Cloud hosting, storage & infrastructure services for SheerID processing platformUnited States
American Association of Motor Vehicle Administrators (AAMVA) Data Verification ServicesUnited States
Cloudflare Fraud detection & mitigation servicesUnited States
Conectys Documentation & asset review, call center servicesRomania, Portugal, Taiwan, Philippines,
CreatorOS (d/b/a Reclaim Protocol) Audience Verification ServicesUnited States
CVEC Data Verification ServicesFrance
Data Axle Data Verification ServicesUnited States
Entrust (formerly Onfido) Photo-based identity document validation servicesUnited States, United Kingdom
Equifax Data Verification ServicesUnited States
Fingerprint Fraud detection & mitigation servicesUnited States
FinLocker Data Verification ServicesUnited States
Google Cloud Platform (GCP) Cloud hosting, storage & infrastructure services for SheerID data and reporting platformUnited States
GovX Data Verification ServicesUnited States
iMerit Documentation & asset review, call center servicesIndia
International Student Identity Card (ISIC) Data Verification ServicesDenmark
IPQualityScore Fraud detection & mitigation servicesUnited States
Language.io Translation servicesUnited States
Lexipol Data Verification ServicesUnited States
National Registry of Emergency Medical Technicians (NREMT) Data Verification ServicesUnited States
National Student Clearinghouse (NSC) Data Verification ServicesUnited States
OneBox Data Verification ServicesBrazil
Open Access Marketing Documentation & asset review, call center servicesPhilippines
Segment.io Data integration servicesUnited States
Sendgrid Platform communications, email messaging servicesUnited States
Synectics Data Verification ServicesUnited Kingdom
Telesign Platform communications, SMS messaging servicesUnited States
TMT Data Verification ServicesUnited Kingdom
TransUnion Data Verification ServicesUnited States
TTEC Agility (formerly FCR) Documentation & asset review, call center servicesUnited States
Twilio Platform communications, SMS messaging servicesUnited States
Ubiquity Documentation & asset review, call center servicesPhilippines
Veteran’s Administration Data Verification ServicesUnited States
ZenDesk Cloud-based customer support/ticketing application servicesUnited States

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: 1 incident (1 no impact stated)Jul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: 1 incident (1 major)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 1 major or critical
  • 40 min typical time to resolve
  • 40 min longest major
BeganIncidentImpactLasted
Latency and Timeouts in API endpointsmajor40 min
My.SheerID login issuesno impact stated—
Increased API latencymajor18 min
Increased API latencyminor—
Increased API latencyminor3 min
System degradation: Document reviewmajor1 h
API Latencymajor4 h 21 min
Increased API latencyno impact stated—

Incidents per month

0 2 4 Oct 2025: 4 incidents (1 minor, 3 no impact stated) · typical time to resolve 18 min Nov 2025: 0 incidents Dec 2025: 1 incident (1 no impact stated) Jan 2026: 1 incident (1 major) · typical time to resolve 4 h 21 min Feb 2026: 1 incident (1 major) · typical time to resolve 1 h Mar 2026: 0 incidents Apr 2026: 1 incident (1 minor) · typical time to resolve 3 min May 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 18 min Jun 2026: 0 incidents Jul 2026: 1 incident (1 no impact stated) Aug 2026: 1 incident (1 major) · typical time to resolve 40 min Sep 2026: 0 incidents Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated

Components affected

ComponentIncidents
API1
MySheerID1

As SheerID's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for SheerID's site

SheerID transparency rating

It updates with the rating.

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