TrackVia
Compliance
Certifications as TrackVia's trust center lists them; reports are usually shared on request (evidence)
Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud provider | ||
| Anthropic | Automation enhancement | ||
| Formstack | Integration Partner | ||
| SendGrid (Twilio) | |||
| Workato | Integration Partner |
Service status
- 4 incidents in 90 days
- 1 major or critical
- 21 h 56 min typical time to resolve
- 1 h longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| TrackVia Government Unavailable | critical | 1 h | |
| Commercial Environment - Chrome Browser | none | 21 h 56 min | |
| Commercial Environment - Chrome Browser | none | 6 days | |
| Commercial Environment. - undo feature | minor | 8 h 48 min | |
| Elevated API Errors | minor | 8 h 30 min | |
| Elevated API Errors | minor | 22 h 29 min |
As TrackVia's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.