Subprocessors 13 Relied on by 0
+ − ⟲
Not listed by any tracked vendor.
Subprocessors 14 third parties. CSVof TrueLearn's subprocessors · Atom
Name Purpose Location Listed since Amazon Web Services Infrastructure hosting US Oct 1, 2026 AvaTax Tax calculation & compliance US Oct 1, 2026 Elastic Search and indexing services US Oct 1, 2026 Fivetran Data synchronization and integration services US Oct 1, 2026 Google Analytics and tag management US Oct 1, 2026 Heartland Payment processing US Oct 1, 2026 LaunchDarkly Feature management and platform optimization US Oct 1, 2026 Looker Data visualization platform US Oct 1, 2026 New Relic Data analytics US Oct 1, 2026 Osano Consent management and privacy compliance services US Oct 1, 2026 Pendo Product analytics and in-app user communications US Oct 1, 2026 Salesforce Customer engagement and support enablement US Oct 1, 2026 Snowflake Data warehouse US Oct 1, 2026 Stripe Finance and payments US Oct 1, 2026
Compliance Certified Certifications as TrueLearn's trust center lists them; reports are usually shared on request (evidence )
Service status Jul 5: no incident reported Jul 6: no incident reported Jul 7: no incident reported Jul 8: no incident reported Jul 9: no incident reported Jul 10: no incident reported Jul 11: no incident reported Jul 12: no incident reported Jul 13: no incident reported Jul 14: no incident reported Jul 15: no incident reported Jul 16: no incident reported Jul 17: no incident reported Jul 18: no incident reported Jul 19: no incident reported Jul 20: no incident reported Jul 21: no incident reported Jul 22: no incident reported Jul 23: no incident reported Jul 24: no incident reported Jul 25: no incident reported Jul 26: no incident reported Jul 27: no incident reported Jul 28: no incident reported Jul 29: no incident reported Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: no incident reported Aug 4: no incident reported Aug 5: no incident reported Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: no incident reported Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: 1 incident (1 minor) Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported 90 days ago today
1 incident in 90 days0 major or critical35 min typical time to resolveIncidents per month 0 2 4 Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 minor) · typical time to resolve 35 min Oct 2026: 0 incidents Nov 2025 Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct critical major minor no impact stated
Components affected Component Incidents Bar Faculty Portal 1 Member/Learner Portal 1
As TrueLearn's status page reports its own incidents (scheduled maintenance left out), read every few hours since Sep 4, 2024 (evidence )
Changes None since tracking began.
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