Labs / Time machine / Heidi Health
Heidi Health
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Heidi Health changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We have published no changes to this vendor's list; our first reading was Nov 5, 2026.
Read Nov 11, 2026 · 10 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services | Provides on-demand cloud computing platforms and APIs. We utilise AWS for data storage and hosting facilities in certain regions such as US, Canada, EU, UK, Australia and Switzerland. | Cloud provider | |
| Auth0 | Identity Management (No PHI) | Various (regionalised for users) | |
| Datadog | Datadog is a cloud-based monitoring, security, and observability platform for infrastructure, applications, logs, and user experience | Observability monitoring (No PHI) | |
| Google Cloud Platform (GCP) | Provides hosting and processing for many of our AI models | Cloud Storage and Processing | |
| HubSpot | Customer Engagement Platform | Customer Engagement Platform (No PHI) | |
| Intercom | Customer support, workflow management | Customer support (No PHI) | |
| Microsoft Azure | Provides on-demand cloud computing platforms and APIs. We utilise Microsoft for data storage and hosting facilities in certain regions such as US, Japan, Australia, Sweden and UAE. | Cloud provider | |
| MongoDB | Data storage and processing; MongoDB is a cloud-based NoSQL database platform. At Heidi Health, it is used by the Engineering team to store, manage, and retrieve large volumes of structured and unstructured data that underpin Heidi's clinical documentation platform and core application functionality. | Regional | |
| Omni Analytics | Advanced usage analytics for customers | Data analytics (No PHI) | |
| Stripe | Payment services provider (No PHI) | Finance and payments (No PHI) |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Nov 5, 2026.
All readings (7)
| Date | Result | |
|---|---|---|
| read, unchanged | viewNov 11, 2026 comparewith Nov 11, 2026 | |
| read, unchanged | viewNov 10, 2026 comparewith Nov 10, 2026 | |
| read, unchanged | viewNov 9, 2026 comparewith Nov 9, 2026 | |
| read, unchanged | viewNov 8, 2026 comparewith Nov 8, 2026 | |
| read, unchanged | viewNov 7, 2026 comparewith Nov 7, 2026 | |
| read, unchanged | viewNov 6, 2026 comparewith Nov 6, 2026 | |
| first reading | viewNov 5, 2026 comparewith Nov 5, 2026 |
History starts Nov 5, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.