MongoDB

mongodb.com · data

MongoDB declares 13 subprocessors, plus 13 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 326 tracked vendors name MongoDB as a subprocessor, including Salesforce, Zendesk and Atlassian.

Subprocessors CSV of MongoDB's subprocessors · Atom feed of MongoDB's subprocessors DORA draft CSV of MongoDB's subprocessors as declared by MongoDB what's this? · 

13 third parties, 13 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud Provider; Model hosting services for the optional embedding and reranking model services included in the Cloud ServicesUnited States; Europe
Baseten Labs, Inc. AIInference services for the optional embedding and reranking model services included in the Cloud ServicesUnited States; Europe
Box, Inc. File Sharing for Remote Consulting ServicesRedwood City, CA
Coveo Software Corp. Support Search FunctionalityQuebec City, Canada
Fastly, Inc. Content Delivery Network for SupportSan Francisco, CA
Google LLC Cloud Provider; Email Support; Model hosting services for the optional embedding and reranking model services included in the Cloud ServicesMountain View, CA; United States; Europe
Intercom R&D Unlimited Co. Chat SupportSan Francisco, CA
Microsoft Corp AI models for certain optional generative AI features included in the Cloud Services; Cloud ProviderUnited States
Okta, Inc. Authentication ServicesSan Francisco, CA
Salesforce.com, Inc. Support PortalSan Francisco, CA
Stripe Inc. Payment ProcessorSan Francisco, CA
Talkdesk, Inc. Voice SupportSan Francisco, CA
Twilio, Inc. 2FA and SMS AlertsSan Francisco, CA
MongoDB affiliates (13)
NamePurposeLocationListed since
MongoDB, Inc. Ireland; United States
MongoDB Australia Pty Ltd. Australia
MongoDB Canada, Inc. Canada
MongoDB Deutsche GmbH Germany
MongoDB España, S.L. Spain and Portugal
MongoDB France SARL France
MongoDB Israel Inc. Israel
MongoDB Italy S.R.L Italy
MongoDB Poland Poland
MongoDB Serviços de Software No Brasil Ltda Brazil
MongoDB Singapore Pte. Ltd. Singapore
MongoDB Software India Private Limited India
MongoDB UK Limited United Kingdom

Web TechnologiesCSV of MongoDB's web technologies · Atom feed of MongoDB's web technologies

MongoDB's homepage made 363 requests to 44 domains, 25 services controlled by another company, and 3 domains not identified.

Advertising (15): Google Cloud, The Trade Desk, Inc., Microsoft, X Corp., Capterra Inc., Reddit, Inc., Gravity; reviewed: Clickagy, MediaMath, BidSwitch GmbH, Index Exchange Inc., Claritas, LLC; usually detected as Advertising: Xandr, Magnite, Inc., PubMaticAnalytics (4): ZoomInfo, LinkedIn, Meta, ClearbitMarketing automation (1): AdobeLive chat (1): reviewed: IntercomCookie compliance (1): OneTrustOther (3): reviewed as CMS: Contentstack; usually detected as Customer data platform: Segment; reviewed as Video players: Vimeo

25 third parties by category: Advertising 15Analytics 4Marketing automation 1Live chat 1Cookie compliance 1Other 3

Third parties 25 · 228 requests
Contentstack contentstack.io 23% of the page's requests 85
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 7% of the page's requests 24
The Trade Desk, Inc. theTradeDesk 5% of the page's requests 18
Microsoftsubprocessor Microsoft Advertising 4% of the page's requests 16
Segment segment.com 3% of the page's requests 12
Intercomsubprocessor intercom.io, intercomcdn.com 2% of the page's requests 9
Clickagy clickagy.com 2% of the page's requests 7
OneTrust OneTrust 2% of the page's requests 7
X Corp. Twitter Ads 2% of the page's requests 6
ZoomInfo Zoominfo 2% of the page's requests 6
Adobe Marketo 1% of the page's requests 5
LinkedIn Linkedin Insight Tag 1% of the page's requests 5
MediaMath mathtag.com 1% of the page's requests 4
Meta Facebook Pixel 2.9.433 1% of the page's requests 4
Xandr adnxs.com 1% of the page's requests 4
Capterra Inc. Capterra <1% of the page's requests 3
Reddit, Inc. Reddit Ads <1% of the page's requests 3
BidSwitch GmbH bidswitch.net <1% of the page's requests 2
Index Exchange Inc. casalemedia.com <1% of the page's requests 2
Claritas, LLC trkn.us <1% of the page's requests 1
Clearbit Clearbit Reveal <1% of the page's requests 1
Gravity Gravity Ads <1% of the page's requests 1
Magnite, Inc. rubiconproject.com <1% of the page's requests 1
PubMatic pubmatic.com <1% of the page's requests 1
Vimeo vimeocdn.com <1% of the page's requests 1
Unknown 3 · 12 requests

michiganrobotflower.comdpmsrv.comusbrowserspeed.com

First party 1 · 123 requests
MongoDB Adobe Target 2.11.9 Amazon CloudFront Amazon Web Services AppNexus Contentstack Envoy GSAP Intercom LazySizes Next.js 14.2.28 Open Graph Priority Hints Radix UI React Segment 1.84.3 Sentry Vimeo Webpack core-js 2.6.12 34% of the page's requests 123

11 tracked companies loaded by the homepage are not in MongoDB's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (326)CSV of the companies listing MongoDB · Atom feed of the companies listing MongoDB

1–50 of 326
  • 1Password 1password.com DB provider
  • Absorb Software absorbai.com Absorb Create uses Mongo Atlas to host Absorb Create data. Data processed will include both client; Mongo Atlas privacy statement can be found here.
  • Abusix abusix.com Database hosting; Managed database for application data of the Abusix platform.
  • Acai Travel acaitravel.com
  • Acxiom acxiom.com Location: USAPurpose: API-ODS services
  • Ada Support ada.cx Database Hosting
  • Addigy addigy.com
  • Adobe adobe.com Adobe leverages MongoDB’s “Atlas” cloud service. This service is used (1) to store the structured content in customer’s content repository (e.g., for Workfront and Commerce customers) and (2) for the processing of metadata required to support data processing and reporting (e.g., for Adobe Analytics, Customer Journey Analytics, and Customer Journey Analytics B2B Edition).
  • AgentSync agentsync.io Core Infrastructure and Data Sub-Processor (Manage, Contracting, API)
  • Airlock Digital airlockdigital.com Database hosting(Multi-tennant Offering only)
  • Albacross albacross.com
  • Aleph getaleph.com Storage systems provider
  • Alohi alohi.com Database platform
  • Amplience amplience.com Cloud Database Hosting
  • Amplitude amplitude.com Database provider for the Statsig-branded Amplitude Services
  • Anaconda anaconda.com Backend database (static)
  • ansrsource ansrsource.com Datastore Providers
  • Antavo antavo.com Database storage
  • Apester apester.com Storage
  • Apify apify.com Data storage and processing; MongoDB Atlas is managed solution for MongoDB used as primary database for all the user metadata.
  • AppDirect appdirect.com
  • AppOmni appomni.com Application infrastructure storage
  • AppViewX appviewx.com Database as a Service
  • Archie archieapp.co Database hosting
  • Armis armis.com Database that Customer Data
  • Ascendo ascendo.ai Managed cloud database (MongoDB Atlas) for operational and application data storage
  • Asset Panda assetpanda.com Database services
  • Atlassian atlassian.com Cloud hosting provider for JSM Chat (formerly Halp)
  • AudioCodes audiocodes.com DB for SmartTap and Meeting Insights
  • Auditoria.AI auditoria.ai Data Warehouse Services
  • Avalara avalara.com General purpose database platform
  • Avolve Software avolvesoftware.com
  • Aztec Software aztecsoftware.com Atlas Database Services
  • b.well Connected Health icanbwell.com Database
  • Beonic beonic.com
  • Betterworks betterworks.com Cloud-based service provider used for hosting database services.
  • BigID bigid.com Data Storage
  • BigPanda bigpanda.io Cloud Service Provider: Used to provide managed cloud database services,; data within the BigPanda platform.; supporting the secure storage, processing, and scalability of application
  • BigTime bigtime.net Provides cloud-based computing and data hosting services.
  • BioRender biorender.com
  • Bitbucket bitbucket.org Cloud hosting provider for JSM Chat (formerly Halp)
  • Bites mybites.io Managed database service supporting in-product retrieval
  • Blackboard blackboard.com Database
  • Bloomfire bloomfire.com Bloomfire uses MongoDB Atlas to store and index community content — documents, vector embeddings, and keyword search — powering EIE’s retrieval. Hosted on AWS in Bloomfire’s existing region, with private-only connectivity.
  • Bonusly bonus.ly Hosted database services
  • Boom Learning boomlearning.com Where data entered into or created by the Boom App is stored. Encrypted in motion and at rest. We have a signed BAA with MongoDB.
  • Brightcove brightcove.com Infrastructure services
  • Buffer buffer.com
  • Builder.io builder.io
  • Bullhorn bullhorn.com Cloud hosting services
  • Show next 50

ComplianceCSV of MongoDB's compliance · Atom feed of MongoDB's compliance

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
MongoDB Atlas for GovernmentAuthorizedModerate6

Security program

How MongoDB says it manages cybersecurity risk, in its annual report to the SEC.

Board oversight
Security Committee
quote The Security Committee subsequently reports material cybersecurity matters to our full board of directors.
Frameworks named
  • NIST
  • ISO 27001
  • SOC 2
  • PCI DSS
quote Our information security program is designed to align with the National Institute of Standards and Technology Cyber Security Framework and provides a framework for handling cybersecurity threats and incidents, including threats and incidents associated with the use of services provided by third parties.To bolster the security of our products and services, we have appropriate technical and organizational measures in place to protect data that our customers upload to Atlas, which is certified against ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 9001:2015, SOC 2 Type II, Payment Card Industry Data Security Standard v.4.0.1, and Cloud Security Alliance (“CSA”) Security, Trust, Assurance, Information Security Registered Assessors Program and Risk (“STAR”) Level 2 and are working to complete similar certifications for Voyage AI.
Outside review
Engages outside assessors or consultants
quote We also engage third parties to perform annual audits of our standards-based certifications and we have undergone a Health Insurance Portability and Accountability Act examination validated by a qualified third-party assessor.
Read Item 1C in full

Cybersecurity Risk Management

At MongoDB, cybersecurity risk management is an integral part of our overall information security program, which we review and update at least annually to reflect changes to our organization, business practices, technology and services, and applicable legislation and regulations. Our information security program is designed to align with the National Institute of Standards and Technology Cyber Security Framework and provides a framework for handling cybersecurity threats and incidents, including threats and incidents associated with the use of services provided by third parties. This framework includes steps for assessing the severity of a cybersecurity threat or incident, identifying the source of a cybersecurity threat or incident including whether the cybersecurity threat or incident is associated with a third-party service provider, implementing cybersecurity countermeasures and mitigation strategies and informing management and our board of directors of material cybersecurity threats and incidents. In addition, our information security team provides ongoing education to and requires mandatory training at least once annually of all employees. To bolster the security of our products and services, we have appropriate technical and organizational measures in place to protect data that our customers upload to Atlas, which is certified against ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 9001:2015, SOC 2 Type II, Payment Card Industry Data Security Standard v.4.0.1, and Cloud Security Alliance (“CSA”) Security, Trust, Assurance, Information Security Registered Assessors Program and Risk (“STAR”) Level 2 and are working to complete similar certifications for Voyage AI. We also engage third parties to perform annual audits of our standards-based certifications and we have undergone a Health Insurance Portability and Accountability Act examination validated by a qualified third-party assessor.

Governance

Our board of directors has overall oversight responsibility for our enterprise risk management, and delegates cybersecurity risk management oversight to its Security Committee, which was established in May 2024. The Security Committee is responsible for ensuring that management has processes in place designed to identify and assess cybersecurity risks to which the Company is exposed and implement processes and programs designed to manage cybersecurity risks, including mitigation and remediation of cybersecurity threats and incidents. Under the Security Committee charter, the Security Committee meets with our Chief Technology Officer, (“CTO”), and other senior executives on a quarterly basis to perform more in-depth reviews of the Company’s cybersecurity programs, as well as relevant cybersecurity risks and mitigation strategies. Ahead of each such quarterly meeting, management, including the CTO and our information security team, prepares and provides cybersecurity reports that cover, among other topics, developments in cybersecurity and updates to the company’s cybersecurity programs and mitigation strategies, legislative developments affecting MongoDB's information security program, and notable security incidents and investigations. The Security Committee subsequently reports material cybersecurity matters to our full board of directors. In addition, our management follows a risk-based escalation process to notify the Security Committee outside of the regular reporting cycle when they identify an emerging cybersecurity risk.

Our cybersecurity programs are under the direction of our CTO, who receives reports from our security teams and monitors the prevention, detection, mitigation, and remediation of cybersecurity incidents. Our CTO and key security leaders are certified and experienced information systems security professionals, security engineers, and information security managers each with well over a decade of experience. Our CTO and security teams, along with our management, are responsible for identifying, considering and assessing material cybersecurity risks on an ongoing basis, establishing processes to ensure that such potential cybersecurity risk exposures are monitored, putting in place appropriate mitigation measures and maintaining our cybersecurity programs.

Despite our efforts, we cannot eliminate all risks from cybersecurity threats, or provide assurances that we have not experienced an undetected cybersecurity incident. For more information about these risks, please see “Risk Factors – Risks Related to our Business and Industry” in this annual report on Form 10-K.

Security program from MongoDB, Inc.'s Form 10-K for fiscal 2026, filed Mar 11, 2026, Item 1C, in its words (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)

Security recordCSV of MongoDB's security record · Atom feed of MongoDB's security record

What public security catalogs list for MongoDB, in their words.

Known exploited vulnerabilities

2 vulnerabilities in MongoDB's software that CISA lists as exploited in the wild.

CVEProductVulnerabilityListed
CVE-2025-14847MongoDB and MongoDB ServerMongoDB and MongoDB Server Improper Handling of Length Parameter Inconsistency Vulnerability
CVE-2019-10758mongo-expressMongoDB mongo-express Remote Code Execution Vulnerability

Source: CISA Known Exploited Vulnerabilities catalog (evidence)

Service statusCSV of MongoDB's status page incidents · Atom feed of MongoDB's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 minor)Aug 19: 1 incident (1 no impact stated)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: 1 incident (1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 major)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: 1 incident (1 minor)Sep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 major)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 no impact stated)Oct 1: 1 incident (1 major)Oct 2: 1 incident (1 minor)Oct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: 2 incidents (1 major, 1 no impact stated)Oct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 minor)Oct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 12 incidents in 90 days
  • 4 major or critical
  • 5 h typical time to resolve
  • 6 h 24 min longest major
BeganIncidentImpactLasted
GCP Availability Zone europe-west2-b connectivity issuesminor12 h 36 min
Issue impacting Atlas Search availability on certain clustersmajor1 h 47 min
Admin Admin API: Intermittent Increase in 5xx errorsno impact stated2 h 35 min
MongoDB Charts: Infinite login loop when creating new Charts projectsminor5 h
Trigger processing may be delayed globallymajor5 h 12 min
Delays in Atlas cluster management operationsno impact stated2 h 10 min
Support Portal Outagemajor6 h 24 min
Atlas is experiencing issues with issuing certificates from Lets Encryptminor2 h 23 min

Incidents per month

0 6 12 Dec 2025: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 5 days Jan 2026: 2 incidents (2 minor) · typical time to resolve 5 days Feb 2026: 8 incidents (1 critical, 3 major, 4 minor) · typical time to resolve 1 h 46 min Mar 2026: 10 incidents (6 major, 1 minor, 3 no impact stated) · typical time to resolve 3 h 12 min Apr 2026: 3 incidents (2 major, 1 no impact stated) · typical time to resolve 3 days May 2026: 8 incidents (1 major, 6 minor, 1 no impact stated) · typical time to resolve 6 h 58 min Jun 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 2 h 6 min Jul 2026: 11 incidents (2 major, 6 minor, 3 no impact stated) · typical time to resolve 1 h 32 min Aug 2026: 5 incidents (2 major, 2 minor, 1 no impact stated) · typical time to resolve 6 h 56 min Sep 2026: 4 incidents (2 major, 1 minor, 1 no impact stated) · typical time to resolve 2 h 23 min Oct 2026: 5 incidents (2 major, 2 minor, 1 no impact stated) · typical time to resolve 5 h Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
MongoDB Cloud7
MongoDB Atlas App Services and Device Sync1
MongoDB Atlas Search1
MongoDB Atlas for Government1
MongoDB Charts1
MongoDB Support Portal1

As MongoDB's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by MongoDB's subprocessorsCSV of incidents reported by vendors MongoDB lists · Atom feed of incidents reported by vendors MongoDB lists

207 reported incidents in the last 30 days, by 6 of the vendors MongoDB lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that MongoDB was involved.

DateCompanyIncidentImpactLasted
BasetenModel APIs are down for all models critical21 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing
TwilioSMS Delivery Delays from Twilio to Claro Dominican Republic minor3 h 46 min
TwilioTwiML ConversationRelay Documents Page Error minor1 h 55 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor3 h 44 min
IntercomElevated errors and latencies in the European hosting region. major49 min

And 182 more. All of them: CSV · Who is around them.

ChangesCSV of MongoDB's changes · Atom feed of MongoDB's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for MongoDB's site

MongoDB transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/mongodb"><img src="https://thirdpartyindex.com/badge/mongodb.svg" alt="MongoDB transparency rating on Third Party Index" height="20"></a>
[![MongoDB transparency rating on Third Party Index](https://thirdpartyindex.com/badge/mongodb.svg)](https://thirdpartyindex.com/vendors/mongodb)