MongoDB
mongodb.com · data
MongoDB declares 13 subprocessors, plus 13 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 326 tracked vendors name MongoDB as a subprocessor, including Salesforce, Zendesk and Atlassian.
Subprocessors CSV of MongoDB's subprocessors · Atom feed of MongoDB's subprocessors DORA draft CSV of MongoDB's subprocessors as declared by MongoDB what's this? ·
13 third parties, 13 affiliates.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud Provider; Model hosting services for the optional embedding and reranking model services included in the Cloud Services | United States; Europe | |
| Baseten Labs, Inc. AI | Inference services for the optional embedding and reranking model services included in the Cloud Services | United States; Europe | |
| Box, Inc. | File Sharing for Remote Consulting Services | Redwood City, CA | |
| Coveo Software Corp. | Support Search Functionality | Quebec City, Canada | |
| Fastly, Inc. | Content Delivery Network for Support | San Francisco, CA | |
| Google LLC | Cloud Provider; Email Support; Model hosting services for the optional embedding and reranking model services included in the Cloud Services | Mountain View, CA; United States; Europe | |
| Intercom R&D Unlimited Co. | Chat Support | San Francisco, CA | |
| Microsoft Corp | AI models for certain optional generative AI features included in the Cloud Services; Cloud Provider | United States | |
| Okta, Inc. | Authentication Services | San Francisco, CA | |
| Salesforce.com, Inc. | Support Portal | San Francisco, CA | |
| Stripe Inc. | Payment Processor | San Francisco, CA | |
| Talkdesk, Inc. | Voice Support | San Francisco, CA | |
| Twilio, Inc. | 2FA and SMS Alerts | San Francisco, CA |
MongoDB affiliates (13)
Web TechnologiesCSV of MongoDB's web technologies · Atom feed of MongoDB's web technologies
MongoDB's homepage made 363 requests to 44 domains, 25 services controlled by another company, and 3 domains not identified.
25 third parties by category: Advertising 15Analytics 4Marketing automation 1Live chat 1Cookie compliance 1Other 3
michiganrobotflower.comdpmsrv.comusbrowserspeed.com
11 tracked companies loaded by the homepage are not in MongoDB's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (326)CSV of the companies listing MongoDB · Atom feed of the companies listing MongoDB
1Password 1password.com DB provider
Absorb Software absorbai.com Absorb Create uses Mongo Atlas to host Absorb Create data. Data processed will include both client; Mongo Atlas privacy statement can be found here.
Abusix abusix.com Database hosting; Managed database for application data of the Abusix platform.
Acai Travel acaitravel.com
Acxiom acxiom.com Location: USAPurpose: API-ODS services
- Ada Support ada.cx Database Hosting
Addigy addigy.com
Adobe adobe.com Adobe leverages MongoDB’s “Atlas” cloud service. This service is used (1) to store the structured content in customer’s content repository (e.g., for Workfront and Commerce customers) and (2) for the processing of metadata required to support data processing and reporting (e.g., for Adobe Analytics, Customer Journey Analytics, and Customer Journey Analytics B2B Edition).
AgentSync agentsync.io Core Infrastructure and Data Sub-Processor (Manage, Contracting, API)
Airlock Digital airlockdigital.com Database hosting(Multi-tennant Offering only)
Albacross albacross.com
Aleph getaleph.com Storage systems provider
Alohi alohi.com Database platform
Amplience amplience.com Cloud Database Hosting
Amplitude amplitude.com Database provider for the Statsig-branded Amplitude Services
Anaconda anaconda.com Backend database (static)
ansrsource ansrsource.com Datastore Providers
Antavo antavo.com Database storage
Apester apester.com Storage
Apify apify.com Data storage and processing; MongoDB Atlas is managed solution for MongoDB used as primary database for all the user metadata.
- AppDirect appdirect.com
AppOmni appomni.com Application infrastructure storage
AppViewX appviewx.com Database as a Service
Archie archieapp.co Database hosting
Armis armis.com Database that Customer Data
Ascendo ascendo.ai Managed cloud database (MongoDB Atlas) for operational and application data storage
Asset Panda assetpanda.com Database services
Atlassian atlassian.com Cloud hosting provider for JSM Chat (formerly Halp)
AudioCodes audiocodes.com DB for SmartTap and Meeting Insights
Auditoria.AI auditoria.ai Data Warehouse Services
Avalara avalara.com General purpose database platform
Avolve Software avolvesoftware.com
Aztec Software aztecsoftware.com Atlas Database Services
b.well Connected Health icanbwell.com Database
Beonic beonic.com
Betterworks betterworks.com Cloud-based service provider used for hosting database services.
BigID bigid.com Data Storage
BigPanda bigpanda.io Cloud Service Provider: Used to provide managed cloud database services,; data within the BigPanda platform.; supporting the secure storage, processing, and scalability of application
BigTime bigtime.net Provides cloud-based computing and data hosting services.
BioRender biorender.com
Bitbucket bitbucket.org Cloud hosting provider for JSM Chat (formerly Halp)
Bites mybites.io Managed database service supporting in-product retrieval
Blackboard blackboard.com Database
Bloomfire bloomfire.com Bloomfire uses MongoDB Atlas to store and index community content — documents, vector embeddings, and keyword search — powering EIE’s retrieval. Hosted on AWS in Bloomfire’s existing region, with private-only connectivity.
Bonusly bonus.ly Hosted database services
Boom Learning boomlearning.com Where data entered into or created by the Boom App is stored. Encrypted in motion and at rest. We have a signed BAA with MongoDB.
Brightcove brightcove.com Infrastructure services
Buffer buffer.com
Builder.io builder.io
Bullhorn bullhorn.com Cloud hosting services
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ComplianceCSV of MongoDB's compliance · Atom feed of MongoDB's compliance
FedRAMP Marketplace
| Offering | Status | Impact | Agencies | Since |
|---|---|---|---|---|
| MongoDB Atlas for Government | Authorized | Moderate | 6 |
Security program
How MongoDB says it manages cybersecurity risk, in its annual report to the SEC.
- Board oversight
- Security Committee
quote
The Security Committee subsequently reports material cybersecurity matters to our full board of directors.
- Frameworks named
- NIST
- ISO 27001
- SOC 2
- PCI DSS
quote
Our information security program is designed to align with the National Institute of Standards and Technology Cyber Security Framework and provides a framework for handling cybersecurity threats and incidents, including threats and incidents associated with the use of services provided by third parties.
To bolster the security of our products and services, we have appropriate technical and organizational measures in place to protect data that our customers upload to Atlas, which is certified against ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 9001:2015, SOC 2 Type II, Payment Card Industry Data Security Standard v.4.0.1, and Cloud Security Alliance (“CSA”) Security, Trust, Assurance, Information Security Registered Assessors Program and Risk (“STAR”) Level 2 and are working to complete similar certifications for Voyage AI.
- Outside review
- Engages outside assessors or consultants
quote
We also engage third parties to perform annual audits of our standards-based certifications and we have undergone a Health Insurance Portability and Accountability Act examination validated by a qualified third-party assessor.
Read Item 1C in full
Cybersecurity Risk Management
At MongoDB, cybersecurity risk management is an integral part of our overall information security program, which we review and update at least annually to reflect changes to our organization, business practices, technology and services, and applicable legislation and regulations. Our information security program is designed to align with the National Institute of Standards and Technology Cyber Security Framework and provides a framework for handling cybersecurity threats and incidents, including threats and incidents associated with the use of services provided by third parties. This framework includes steps for assessing the severity of a cybersecurity threat or incident, identifying the source of a cybersecurity threat or incident including whether the cybersecurity threat or incident is associated with a third-party service provider, implementing cybersecurity countermeasures and mitigation strategies and informing management and our board of directors of material cybersecurity threats and incidents. In addition, our information security team provides ongoing education to and requires mandatory training at least once annually of all employees. To bolster the security of our products and services, we have appropriate technical and organizational measures in place to protect data that our customers upload to Atlas, which is certified against ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 9001:2015, SOC 2 Type II, Payment Card Industry Data Security Standard v.4.0.1, and Cloud Security Alliance (“CSA”) Security, Trust, Assurance, Information Security Registered Assessors Program and Risk (“STAR”) Level 2 and are working to complete similar certifications for Voyage AI. We also engage third parties to perform annual audits of our standards-based certifications and we have undergone a Health Insurance Portability and Accountability Act examination validated by a qualified third-party assessor.
Governance
Our board of directors has overall oversight responsibility for our enterprise risk management, and delegates cybersecurity risk management oversight to its Security Committee, which was established in May 2024. The Security Committee is responsible for ensuring that management has processes in place designed to identify and assess cybersecurity risks to which the Company is exposed and implement processes and programs designed to manage cybersecurity risks, including mitigation and remediation of cybersecurity threats and incidents. Under the Security Committee charter, the Security Committee meets with our Chief Technology Officer, (“CTO”), and other senior executives on a quarterly basis to perform more in-depth reviews of the Company’s cybersecurity programs, as well as relevant cybersecurity risks and mitigation strategies. Ahead of each such quarterly meeting, management, including the CTO and our information security team, prepares and provides cybersecurity reports that cover, among other topics, developments in cybersecurity and updates to the company’s cybersecurity programs and mitigation strategies, legislative developments affecting MongoDB's information security program, and notable security incidents and investigations. The Security Committee subsequently reports material cybersecurity matters to our full board of directors. In addition, our management follows a risk-based escalation process to notify the Security Committee outside of the regular reporting cycle when they identify an emerging cybersecurity risk.
Our cybersecurity programs are under the direction of our CTO, who receives reports from our security teams and monitors the prevention, detection, mitigation, and remediation of cybersecurity incidents. Our CTO and key security leaders are certified and experienced information systems security professionals, security engineers, and information security managers each with well over a decade of experience. Our CTO and security teams, along with our management, are responsible for identifying, considering and assessing material cybersecurity risks on an ongoing basis, establishing processes to ensure that such potential cybersecurity risk exposures are monitored, putting in place appropriate mitigation measures and maintaining our cybersecurity programs.
Despite our efforts, we cannot eliminate all risks from cybersecurity threats, or provide assurances that we have not experienced an undetected cybersecurity incident. For more information about these risks, please see “Risk Factors – Risks Related to our Business and Industry” in this annual report on Form 10-K.
Security program from MongoDB, Inc.'s Form 10-K for fiscal 2026, filed Mar 11, 2026, Item 1C, in its words (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)
Security recordCSV of MongoDB's security record · Atom feed of MongoDB's security record
What public security catalogs list for MongoDB, in their words.
Known exploited vulnerabilities
2 vulnerabilities in MongoDB's software that CISA lists as exploited in the wild.
| CVE | Product | Vulnerability | Listed |
|---|---|---|---|
| CVE-2025-14847 | MongoDB and MongoDB Server | MongoDB and MongoDB Server Improper Handling of Length Parameter Inconsistency Vulnerability | |
| CVE-2019-10758 | mongo-express | MongoDB mongo-express Remote Code Execution Vulnerability |
Source: CISA Known Exploited Vulnerabilities catalog (evidence)
Service statusCSV of MongoDB's status page incidents · Atom feed of MongoDB's status page incidents
90 days agotoday
- 12 incidents in 90 days
- 4 major or critical
- 5 h typical time to resolve
- 6 h 24 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| GCP Availability Zone europe-west2-b connectivity issues | minor | 12 h 36 min | |
| Issue impacting Atlas Search availability on certain clusters | major | 1 h 47 min | |
| Admin Admin API: Intermittent Increase in 5xx errors | no impact stated | 2 h 35 min | |
| MongoDB Charts: Infinite login loop when creating new Charts projects | minor | 5 h | |
| Trigger processing may be delayed globally | major | 5 h 12 min | |
| Delays in Atlas cluster management operations | no impact stated | 2 h 10 min | |
| Support Portal Outage | major | 6 h 24 min | |
| Atlas is experiencing issues with issuing certificates from Lets Encrypt | minor | 2 h 23 min |
Incidents per month
critical major minor no impact stated
Components affected
| Component | Incidents | Bar |
|---|---|---|
| MongoDB Cloud | 7 | |
| MongoDB Atlas App Services and Device Sync | 1 | |
| MongoDB Atlas Search | 1 | |
| MongoDB Atlas for Government | 1 | |
| MongoDB Charts | 1 | |
| MongoDB Support Portal | 1 |
As MongoDB's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Incidents reported by MongoDB's subprocessorsCSV of incidents reported by vendors MongoDB lists · Atom feed of incidents reported by vendors MongoDB lists
207 reported incidents in the last 30 days, by 6 of the vendors MongoDB lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that MongoDB was involved.
And 182 more. All of them: CSV · Who is around them.
ChangesCSV of MongoDB's changes · Atom feed of MongoDB's changes
See the list as we read it on any date: Time machine
None since tracking began.