Labs / Time machine / Pendo
Pendo
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Pendo changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 10, 2026.
We have published no changes to this vendor's list; our first reading was Sep 22, 2026.
Read Nov 11, 2026 · 8 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services | **Purpose:** Email routing, legacy CDN **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location) | CDN and Email routing | |
| Anthropic Claude AI | **Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US | AI-enabled functionality | |
| Elastic.co | **Purpose:** Logging and query solution **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location) | Search provider | |
| Google Cloud Platform | **Purpose:** Hosting infrastructure services, (optional) AI services **Location(s) of processing:** US, EU, JPN, AUS (at customer's designation) | Hosting provider, CDN, and AI-enabled functionality. | |
| LangChain | **Purpose:** (Recommended Optional) AI agent development infrastructure **Location(s) of processing:** US or EU (according to customer's hosting location) | Monitoring and Evaluation of AI product Features | |
| Microsoft Azure | **Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US, EU, or JPN (according to customer's hosting location) | AI-enabled functionality with Azure OpenAI | |
| OpenAI AI | **Purpose:** (Optional) AI functionality in product **Location(s) of processing:** US or EU (according to customer's hosting location) | AI-enabled functionality | |
| Tray.ai | **Purpose:** Workflow automation and systems integration **Location(s) of processing:** US, EU, JPN, AUS (according to customer's hosting location) | Data integration functionality |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 10, 2026.
All readings (36)
History starts Sep 22, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.