Third Party Index

5CA

5ca.com

Subprocessors CSVof 5CA's subprocessors · Atomfeed of 5CA's subprocessors

14 third parties, 1 affiliate.

NamePurposeLocationListed since
Anthropic Ireland, Limited AIAnthropic/Claude translation service (customer support tickets and messages translation).
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: 6th Floor, South Bank House, Barrow Street. Dublin 4, D04 TR29, Ireland
Databricks, Inc. (if applicable) Unified analytics platform for data engineering, data science, and machine learning. Supports collaborative data processing and advanced analytics.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 160 Spear Street, Suite 1300, San Francisco, CA 94105 USA
DeepL SE DeepL translation service (customer support tickets and messages translation).
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions for other entities; Location of Sub-Processor: Maarweg 165, 50825 Cologne, Germany
Discord Inc. (if applicable) Discord social media used for services provision.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 444 De Haro Street #200, San Francisco, CA 94107, USA
Genesys Telecommunications Laboratories, B.V. (Purecloud) (if applicable) Platform handling customer support calls.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entity, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: Gooimeer 6-02, 1411DD Naarden, Netherlands
Google Ireland Limited (if applicable)
Google Chrome browser, Google Sheets, Google Docs used for services provision, data analysis and tools access.; Google Cloud translation service (customer support tickets and messages translation).
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: Gordon House, Barrow Street, Dublin 4, Ireland
ITisIT B.V. IT services (ISP) for Processor systems and servers.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entity, Appropriate safeguards (data processing agreement); Location of Sub-Processor: Damzigt 14, 3454 PS DE MEERN, the Netherlands
Melissa Data Corporation (if applicable) Global address verification and data quality services.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decisión, Appropriate safeguards (Standard Contractual Clauses); Location of Sub-Processor: 22382 Avenida Empresa Rancho Santa Margarita, CA 92688, USA
Microsoft Corp.
Microsoft translation service (customer support tickets and messages translation).; Office tools, PowerBI, Common Data Services, Azure, Microsoft security, browser, data management and other tools.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: Microsoft Ireland Operations Limited, One Microsoft Place South County Business Park Leopardstown Dublin 18 D18 P521 Ireland
Mistral AI AIMistral translation service (customer support tickets and messages translation).
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entity, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 15 rue des Halles, 75001 Paris, France
OPENAI, L.L.C. AIOpenAI translation service (customer support tickets and messages translation).
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 3180 18th Street, San Francisco, California 94110, USA
Postman, Inc. (if applicable) Tool for API development, testing, and documentation. Supports API design, debugging, and collaboration, enabling the building and maintenance of robust APIs.Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy
Teramind Inc. (if applicable) Data loss prevention solutions, enabling data monitoring and protection. Supports compliance and security of information.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 525 Randall Ave Ste 100, PMB 491, Cheyenne, WY 82001 USA
Zendesk Inc. (if applicable) Customer support handling platform.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Adequacy decision, Appropriate safeguards (data processing agreement including Standard Contractual Clauses); Location of Sub-Processor: 989 Market St. Ste. 300 San Francisco, CA 94103
5CA affiliates (1)
NamePurposeLocationListed since
5CA Group Affiliates
Supporting provision of the Services as per Agreement including but not limited to solving and handling customer support tickets, chats, other interactions via systems provided by the Controller and Processor.
Data Transfer Mechanism for Transfers of Personal Data to Countries Outside of the European Economic Area (EEA): Not applicable for EEA entities, Adequacy decisions, Appropriate safeguards (data processing agreement including Standard Contractual Clauses) for other entities; Location of Sub-Processor: Location of each Affiliate is available at: https://5ca.com/entities/

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