ACA Group

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ACA Group declares 13 subprocessors in its subprocessor list, which we last checked on Oct 26, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Oct 12, 2026.

Subprocessors CSV of ACA Group's subprocessors · Atom feed of ACA Group's subprocessors DORA draft CSV of ACA Group's subprocessors as declared by ACA Group what's this? · 

13 third parties.

NamePurposeLocationListed since
Adfinity Accounting, financial & commercial management softwareFinance and payments
Amazon Web Services Cloud service providerCloud provider
Atlassian Jira, Confluence and Bitbucket
DocuSign Digitale ondertekening documentenOther
Google Cloud Platform Google Cloud PlatformCloud provider
Google Workspace Google WorkspaceIdentity provider
Hubspot Marketing toolMarketing
Leapsome HR tool for competency managementEmployee management
Microsoft Azure Cloud provider
Opsgenie Cloud monitoring
SalesForce CRMSales
Slack Collaboration
Zoom Video conferencing softwareCollaboration

ComplianceCSV of ACA Group's compliance · Atom feed of ACA Group's compliance

Certified
Says it complies with

Certifications as ACA Group's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by ACA Group's subprocessorsCSV of incidents reported by vendors ACA Group lists · Atom feed of incidents reported by vendors ACA Group lists

29 reported incidents in the last 30 days, by 2 of the vendors ACA Group lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that ACA Group was involved.

DateCompanyIncidentImpactLasted
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
ZoomService Degradation Affecting Multiple Zoom Services minor46 min
ZoomService Degradation Affecting Zoom Meetings Services in the US. minor22 h 18 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min
ZoomService Degradation Affecting Zoom Learning Webpage minor1 h 41 min
ZoomService Degradation Affecting Meeting Summaries Via Email. minor1 h 50 min
ZoomService Degradation Affecting Zoom Website in UK region minor9 h 58 min
ZoomService Degradation Affecting ZP SMS Australia Mobile Numbers no impact stated16 min
ZoomService Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion minor46 min
ZoomService degradation affected Zoom AI Companion in US region no impact stated15 min
ZoomService Degradation Affected Sandbox Creation in ZoomMate no impact stated5 min
ZoomService Degradation Affecting Zoom Clips minor19 h 38 min
ZoomService degradation affecting Zoom Meeting API in US region no impact stated6 h 49 min
ZoomService degradation affecting Zoom AI Companion in US region no impact stated11 min
ZoomService Degradation Affecting Zoom Scheduler. minor2 h 13 min
ZoomService Degradation Affecting File Uploads and Downloads in Zoom Chat no impact stated15 min
ZoomService Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America no impact stated11 min
HubSpotMarketing email statistics are delayed no impact stated1 h 35 min
ZoomService Degradation Affected Inbound and Outbound Calls for Zoom Contact Center no impact stated12 min
ZoomService Degradation Affecting Zoom Calendar minor1 h 16 min
ZoomService Degradation Affecting Zoom Slides Generation in US Region minor2 h 38 min
ZoomService Degradation Affecting ZoomMate minor24 min
ZoomService Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. minor1 h 22 min
ZoomService Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region no impact stated14 min
ZoomService degradation affecting Developer Documentation Website minor1 h 54 min

And 4 more. All of them: CSV · Who is around them.

ChangesCSV of ACA Group's changes · Atom feed of ACA Group's changes

See the list as we read it on any date: Time machine

None since tracking began.

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ACA Group transparency rating

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