Glean
Certifications and attestations: SOC 2ISO/IEC 27001ISO/IEC 42001
Says it complies with: HIPAA, GDPR
As listed on Glean's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 6 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 76 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Glean's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/glean"><img src="https://thirdpartyindex.com/badge/glean.svg" alt="Glean transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/glean)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | This is an optional sub-processor for customers who choose to use AWS. | Cloud Service Provider / LLM Provider | |
| Anthropic PBC | LLM Provider | United States | |
| Brave Software Inc. | Search | United States | |
| Deepgram, Inc. | Speech-to-text transcription | United States | |
| Exa Labs, Inc. | Web crawling and rendering | United States | |
| Fireworks.ai, Inc. | LLM Provider | ||
| Google LLC | Cloud Service Provider / LLM Provider | ||
| Groq Inc. | LLM Provider | United States | |
| Intercom, Inc. | Cloud-based Customer Support Services | United States | |
| Microsoft Corporation | Cloud Service Provider / LLM Provider | ||
| OpenAI OpCo, LLC | LLM Provider | United States | |
| Palo Alto Networks, Inc. | AI security provider (Prisma AI Runtime Security) | United States | |
| Salesforce Inc. | CRM | United States | |
| Sendgrid, Inc | Email Provider | United States | |
| Slack Technologies, LLC | Customer Communications | United States | |
| Snowflake, Inc. | LLM Provider | United States | |
| Twilio Inc. | Communication Services | United States | |
| Zendesk Inc. | Customer Support Portal | United States |
Listed as a subprocessor by (8)
Purposes as each company states them.
Culture Amp cultureamp.com Glean is an AI-powered SaaS tool that integrates with various data sources and uses machine learning to analyze, interpret, and surface information to end users. Tailored specifically for Culture Amp, it ingests information from numerous corporate data repositories, making them searchable and providing accurate and relevant answers to questions about corporate data and the internet via a familiar ChatGPT-style interface.
Deepgram deepgram.com A centralized platform for quickly and securely deploying AI in the enterprise. Connect, secure, index, and understand enterprise data on one centralized AI platform. Generate highly personalized, permissions-aware answers grounded in a unique enterprise-specific knowledge graph.
DoiT doit.com Search and knowledge management platform
GitLab gitlab.com AI-Powered Knowledge Base for Support Services
Hightouch hightouch.com AI for internal customer support
Klaviyo klaviyo.com Customer Success and Support Services
OneTrust onetrust.com Customer Support Services
Redis redis.io Search and summary tool
Changes
None since tracking began.