Artera

artera.io

Artera declares 6 subprocessors in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 28, 2026.

Subprocessors CSV of Artera's subprocessors · Atom feed of Artera's subprocessors DORA draft CSV of Artera's subprocessors as declared by Artera what's this? · 

6 third parties.

NamePurposeLocationListed since
AWS United States, Canada
Google United States
Microsoft United States
Salesforce United States
Snowflake United States, Canada
Twilio United States

Web TechnologiesCSV of Artera's web technologies · Atom feed of Artera's web technologies

Artera's homepage made 258 requests to 28 domains, and 9 services controlled by another company.

Marketing automation (3): HubSpot, Apollo, DreamdataAnalytics (2): Meta, LinkedInAdvertising (1): Google CloudCookie compliance (1): OneTrustOther (2): Email: LiveIntent; Font scripts: Font Awesome

9 third parties by category: Marketing automation 3Analytics 2Advertising 1Cookie compliance 1Other 2

Third parties 9 · 93 requests
Font Awesome Font Awesome 9% of the page's requests 24
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 9% of the page's requests 24
HubSpot HubSpot 5% of the page's requests 12
OneTrust OneTrust 5% of the page's requests 12
Meta Facebook Pixel 2.9.439 3% of the page's requests 7
LinkedIn Linkedin Insight Tag 2% of the page's requests 5
LiveIntent LiveIntent 2% of the page's requests 4
Apollo Apollo.io 1% of the page's requests 3
Dreamdata Dreamdata <1% of the page's requests 2
First party 1 · 165 requests
Artera Cloudflare Crocoblock JetElements Elementor GSAP 2.0.2 Google Font API HSTS HTTP/3 Hello Elementor 3.5.2 JetEngine JetTabs MySQL Open Graph PHP RSS RankMath SEO Salesforce Salesforce Marketing Cloud Account Engagement Swiper Twitter Emoji (Twemoji) Vue.js WP Engine WordPress core-js 3.46.0 jQuery 3.7.1 jQuery Migrate 3.4.1 jQuery UI 1.14.2 64% of the page's requests 165

5 tracked companies loaded by the homepage are not in Artera's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Artera's compliance · Atom feed of Artera's compliance

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Artera Harmony Federal EditionAuthorizedHigh1

FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV of Artera's status page incidents · Atom feed of Artera's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: 1 incident (1 major)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 no impact stated)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 minor)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 minor)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 1 major or critical
  • 3 h 22 min typical time to resolve
  • 12 h 23 min longest major
BeganIncidentImpactLasted
Experiencing queuing with Artera Campaignsminor2 h 2 min
SMS Delivery Failures to AT&T in the United Statesminor3 h 22 min
Scareware on Marketing Websiteno impact stated1 min
Artera Analytics Unavailablemajor12 h 23 min
Interface Processing Delaysminor3 h 23 min
Inbox Failing To Load Patient Channelsmajor2 h 13 min
VPN Connectivity disruptionno impact stated2 days
HL7 Interface Processing Delaysminor5 h 16 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 critical) · typical time to resolve 2 h 25 min Jan 2026: 0 incidents Feb 2026: 1 incident (1 major) · typical time to resolve 6 days Mar 2026: 3 incidents (2 minor, 1 no impact stated) · typical time to resolve 6 h 5 min Apr 2026: 1 incident (1 no impact stated) · typical time to resolve 2 days May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 major) · typical time to resolve 2 h 13 min Aug 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 12 h 23 min Sep 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 3 h 22 min Oct 2026: 1 incident (1 minor) · typical time to resolve 2 h 2 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Analytics and Reporting1
Artera Marketing Website1
Artera Web Application1
Automations and Automated Messaging1
Conversation Builder1
Manual Messaging1
SendMessage API1

As Artera's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Artera's subprocessorsCSV of incidents reported by vendors Artera lists · Atom feed of incidents reported by vendors Artera lists

203 reported incidents in the last 30 days, by 2 of the vendors Artera lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Artera was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil minorongoing
TwilioEmail Delivery Delays to Microsoft Inbox Providers minorongoing
TwilioSMS Delivery Receipt Delays from Twilio to Claro Colombia minorongoing
TwilioVoice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers minorongoing
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minorongoing
TwilioSMS Delivery Delays from Twilio to Virgin Mobile Colombia minor5 h 13 min
TwilioSMS Delivery Delays from Twilio to Telenor Pakistan minor5 h 6 min
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minor14 h 6 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor16 h 29 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min

And 178 more. All of them: CSV · Who is around them.

ChangesCSV of Artera's changes · Atom feed of Artera's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Artera's site

Artera transparency rating

It updates with the rating.

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