Basis Theory

basistheory.com

Basis Theory declares 7 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Cloudflare and Datadog. No published changes since we first read it on Sep 23, 2026. 2 tracked vendors name Basis Theory as a subprocessor, including ChargeBee and Decagon.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

7 third parties.

NamePurposeLocationListed since
Auth0 Authentication servicesUSA
AWS Cloud infrastructure hostingUSA, Ireland, Germany
Cloudflare Edge networking, CDN servicesGlobal Datacenters
Datadog Logging and SIEMUSA
Pagos Payments services (If Network Tokens or Account Updater are used)USA
Ravelin 3D Secure Validation (If 3DS product is used)USA, Belgium
Snowflake Data analyticsUSA

Web TechnologiesCSV · Atom

Basis Theory's homepage made 211 requests to 28 domains, and 10 services controlled by another company.

Advertising (5): Google Cloud, StackAdapt, OpenAI, Reddit, Inc., PavedAnalytics (4): HubSpot, Hotjar, LinkedIn, LeadfeederOther (1): Page builders: Framer

10 third parties by category: Advertising 5Analytics 4Other 1

Third parties 10 · 209 requests
Framer Framer Sites 64% of the page's requests 134
HubSpot HubSpot HubSpot Analytics HubSpot Chat 14% of the page's requests 29
Hotjar Hotjar 7% of the page's requests 15
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 6% of the page's requests 13
StackAdapt StackAdapt 2% of the page's requests 5
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
OpenAI ChatGPT Ads Measurement Pixel 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
Leadfeeder Leadfeeder <1% of the page's requests 2
Paved Paved <1% of the page's requests 2
First party 1 · 2 requests
Basis Theory Contentsquare Framer Motion Google Font API HSTS HTTP/3 Open Graph Priority Hints React <1% of the page's requests 2

8 tracked companies loaded by the homepage are not in Basis Theory's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV · Atom

2 companies
  • ChargeBee chargebee.com Provider of card tokenization and vaulting services: Employed to ensure the safe storage, encryption, and tokenization of sensitive data.
  • Decagon decagon.ai Provides a programmable tokenization vault and API platform that Decagon uses to support PCI DSS compliance; Storage and processing for compliance-restricted data

ComplianceCSV · Atom

Certified

Certifications as Basis Theory's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 14: before our history of this status pageAug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: before our history of this status pageSep 16: before our history of this status pageSep 17: before our history of this status pageSep 18: before our history of this status pageSep 19: before our history of this status pageSep 20: before our history of this status pageSep 21: before our history of this status pageSep 22: before our history of this status pageSep 23: before our history of this status pageSep 24: before our history of this status pageSep 25: before our history of this status pageSep 26: before our history of this status pageSep 27: before our history of this status pageSep 28: before our history of this status pageSep 29: before our history of this status pageSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

No incidents reported since Sep 30, 2026

As Basis Theory's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Basis Theory's subprocessorsCSV · Atom

12 reported incidents in the last 30 days, by 2 of the vendors Basis Theory lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Basis Theory was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
SnowflakeINC20000321 minor3 h 25 min
SnowflakeINC20000319 minor21 h 27 min
DatadogMetrics query are disrupted major2 h 29 min
DatadogElevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder major56 min
SnowflakeINC20000301 critical5 h 3 min
SnowflakeINC20000299 minor50 min
SnowflakeINC20000294 critical8 h 52 min
SnowflakeINC20000290 minor44 min
SnowflakeINC20000287 critical29 min
SnowflakeINC20000277 minor2 days

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Basis Theory's site

Basis Theory transparency rating

It updates with the rating.

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