Subprocessors None extracted.
Service status Jul 2: no incident reported Jul 3: no incident reported Jul 4: no incident reported Jul 5: no incident reported Jul 6: no incident reported Jul 7: no incident reported Jul 8: no incident reported Jul 9: no incident reported Jul 10: no incident reported Jul 11: 1 incident (1 minor) Jul 12: no incident reported Jul 13: 1 incident (1 minor) Jul 14: no incident reported Jul 15: no incident reported Jul 16: 1 incident (1 minor) Jul 17: no incident reported Jul 18: no incident reported Jul 19: no incident reported Jul 20: 1 incident (1 minor) Jul 21: 1 incident (1 critical) Jul 22: no incident reported Jul 23: 1 incident (1 critical) Jul 24: 1 incident (1 minor) Jul 25: no incident reported Jul 26: no incident reported Jul 27: no incident reported Jul 28: no incident reported Jul 29: 3 incidents (2 minor, 1 no impact stated) Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: no incident reported Aug 4: no incident reported Aug 5: 2 incidents (1 major, 1 no impact stated) Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: no incident reported Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: 1 incident (1 no impact stated) Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: 1 incident (1 minor) Aug 18: no incident reported Aug 19: no incident reported Aug 20: 2 incidents (2 no impact stated) Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: 1 incident (1 no impact stated) Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: 1 incident (1 no impact stated) Sep 1: 1 incident (1 no impact stated) Sep 2: no incident reported Sep 3: 3 incidents (3 minor) Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: 1 incident (1 no impact stated) Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported 90 days ago today
25 incidents in 90 days3 major or critical5 h 3 min typical time to resolve4 h 51 min longest majorBegan Incident Impact Lasted Nov 21, 2026 Salsa: Error In Reported Email Sent Counts / Yahoo Deliverability Delays minor 59 days Sep 21, 2026 Salsa _ Service Disruption Notice on certain forms no impact stated 3 days Sep 3, 2026 Some Survey Responses are not displaying correctly in Create a List minor 1 h 10 min Sep 3, 2026 Apricot: General Slowness Being Investigated minor 21 h 30 min Sep 3, 2026 Omni-search is not working for some Users minor 1 h 14 min Sep 1, 2026 Apricot, Deed, EA, & NPO Hub - Connection Issues no impact stated 6 h 5 min Aug 31, 2026 NGP VAN and EveryAction - Recurring Commitment Processing no impact stated 2 days Aug 27, 2026 Cybergrants - Performance issues in Sandbox no impact stated 4 h 4 min
Incidents per month 0 7 14 Oct 2025: 9 incidents (1 critical, 4 major, 4 minor) · typical time to resolve 6 h Nov 2025: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 7 h 16 min Dec 2025: 7 incidents (3 minor, 4 no impact stated) · typical time to resolve 17 h 2 min Jan 2026: 6 incidents (5 minor, 1 no impact stated) · typical time to resolve 4 h 20 min Feb 2026: 7 incidents (6 minor, 1 no impact stated) · typical time to resolve 1 h 5 min Mar 2026: 7 incidents (7 minor) · typical time to resolve 1 h 57 min Apr 2026: 10 incidents (1 critical, 9 minor) · typical time to resolve 2 h 53 min May 2026: 7 incidents (2 major, 2 minor, 3 no impact stated) · typical time to resolve 3 h 20 min Jun 2026: 14 incidents (1 critical, 2 major, 8 minor, 3 no impact stated) · typical time to resolve 6 h 33 min Jul 2026: 11 incidents (2 critical, 7 minor, 2 no impact stated) · typical time to resolve 3 h 9 min Aug 2026: 8 incidents (1 major, 1 minor, 6 no impact stated) · typical time to resolve 17 h 47 min Sep 2026: 5 incidents (3 minor, 2 no impact stated) · typical time to resolve 6 h 5 min Oct 2025 Nov Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep critical major minor no impact stated
Components affected Component Incidents Bar Salsa 1
As Bonterra's status page reports its own incidents (scheduled maintenance left out), read every few hours since Sep 29, 2025 (evidence )
Changes None since tracking began.
Bonterra