Salesloft

salesloft.com

Salesloft declares 22 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 37 tracked vendors name Salesloft as a subprocessor, including LinkedIn, PandaDoc and Telnyx.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

22 third parties.

NamePurposeLocationListed since
1Mind AI-powered Superhuman to deliver automated guidance, best practices and assistance; Service providerUSA
Ada Chatbot AI-powered chatbot platform to deliver automated customer support, manage customer interactions, and provide self-service options; Service providerUSA
Amazon Web Services, Inc. Provides cloud-based hosting, storage, and processing services. Artificial Intelligence analysis and insights; Service providerUSA
Clearbit
Data enrichment based on the contact email address; Clearbit provides further detailed information about the user (e.g. first name, last name, job title, location, etc.); Service provider
USA
Confluent Cloud Kafka Service provider; Stream processing, real-time data pipelines, and data integration at scaleUSA
Courier
Provides Salesloft users with the ability to subscribe and receive notifications for various use cases (such as subscribing to field updates of specific opportunities of interest), with full notification configuration and management options; Service provider
USA
Estuary Data integration and data change management platform that is used to bring various internal systems data to a central data repository; Service providerUSA
Fivetran Data extraction and loading platform; Data extraction and loading platform to transfer various data sources to a central repositoryUSA
Gainsight, Inc. Customer health scoring to forecast churn rates and customer communicatons; Service providerUSA
Google Cloud Cloud infrastructure, Data warehouse, Speech-to-text transcription provider, Artificial Intelligence analysis and insights; Service ProviderUSA
LaunchDarkly Feature management for products; Service providerUSA
MailChimp Customer communications; Service providerUSA
Microsoft Azure Artificial Intelligence analysis and insights; Service providerUSA
Mixpanel Analytics; Provides usage metrics for Salesloft applicationUSA
MongoDB SaaS solution used only for cloud-based hosting and storage; Service providerUSA
Okta SSO/identity management; Service providerUSA
Pendo
Pendo in-app guides allow product teams to highlight new features, drive desired behavior, and provide in-context support across all screens and devices, and personalized guidance offers users help when and where it's most needed; it simplifies the user experience and improves overall usability of a product experience and is also used to collect survey responses; Service provider
USA
PubNub
Real-time messaging bus service; Salesloft uses PubNub to securely synchronize signals in its infrastructure backend and for secure message exchange in Clari Connect; Service provider
USA
Salesforce Service provider; Stores merchant contact information as well as other supporting information about the business relationshipUSA
Snowflake Service provider; Stores merchant contact information as well as other supporting information about the business relationshipUSA
Splunk Analyzes telemetry data to increase product availability, performance and reliability; Service providerUSA
Twilio Enables SMS to customers in order to send link to download mobile app; Service providerUSA

Subprocessor of (37)CSV · Atom

37 companies
  • 1mind 1mind.com Salesloft is used as Data Importer’s sales engagement and revenue operations provider, which may be used to process personal data in the ordinary course of business.
  • Accruent accruent.com Business Support
  • BrowserStack browserstack.com Sales Engagement Platform
  • Bugcrowd bugcrowd.com Email Address
  • Catapult Sports catapultsports.com Sales automation
  • Check Point Software Technologies checkpoint.com Revenue Platform
  • Claroty claroty.com
  • Cobalt cobalt.io B2B Sales Prospecting Tool
  • D2L d2l.com Internal Operations; Used by D2L for sales engagement and customer/prospect relationship management. This includes communication sequencing and meeting coordination.
  • Digital Realty digitalrealty.com Sales pipeline platform; Marketing automation
  • Edmentum edmentum.com Forecasting and call transcription and analysis tool; Live meeting management and transcription
  • Edpuzzle edpuzzle.com Sales; Sales automation platform to increase sales rep efficiency.
  • EverTrue evertrue.com Donor touchpoint management
  • FreedomPay freedompay.com Sales engagement and communication
  • Hasura hasura.io
  • Kudoboard kudoboard.com for sales communications [Headquartered at 1180 W Peachtree St NW #2400, Atlanta, GA 30309]
  • Letter AI letter.ai Sales Engagement Plugin and Content Recommendation Processing
  • LinkedIn linkedin.com Customer relationship management solutions
  • LiquidPlanner liquidplanner.com Customer Support and Communication; Real-time call assistance and insights
  • Lunio lunio.ai
  • Lusha lusha.com Video Recording and Sales Forecast
  • Nasuni nasuni.com Revenue forecasting, pipeline intelligence, and sales activity analysis
  • PandaDoc pandadoc.com Sales Engagement Platform
  • Plotly plotly.com Sales Engagement
  • Semrush semrush.com
  • Sensor Tower sensortower.com Customer communication
  • Speechmatics speechmatics.com Sales engagement platform
  • SpendHound spendhound.com Call recording and analytics
  • Teleport goteleport.com Video Conference Recording
  • Telnyx telnyx.com Salesloft is used as a sales engagement platform to help teams set and execute on sales strategies; personal data processed could include names, email addresses, contact history, and interaction data of potential and existing customers.
  • Time Doctor timedoctor.com
  • Tinybird tinybird.co sales engagement platform
  • TradeCentric tradecentric.com
  • UKG ukg.com
  • VisibleThread visiblethread.com
  • Warp warp.dev
  • Whistic whistic.com Sales Operations

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Salesloft's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 14: before our history of this status pageAug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: 1 incident (1 minor)Sep 15: 1 incident (1 minor)Sep 16: 1 incident (1 major)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 2 incidents (1 major, 1 minor)Sep 29: 1 incident (1 minor)Sep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: 1 incident (1 major)Oct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: 1 incident (1 major)Oct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 minor)Oct 27: 1 incident (1 major)Oct 28: no incident reportedOct 29: 1 incident (1 major)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: 1 incident (1 no impact stated)Nov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 12 incidents in 58 days
  • 6 major or critical
  • 2 h 9 min typical time to resolve
  • 19 h 33 min longest major
BeganIncidentImpactLasted
Salesforce sync interruption for some customersno impact statedongoing
Copilot – Calls not being recordedmajor1 h 5 min
Groove Dialer: Calls failing for some customersmajor3 h 40 min
Pipeline Lagminor1 h 20 min
MS Teams Calls Not Being Recordedmajor2 h 9 min
Certain users are unable to access Conversation Intelligence from within Salesloft/Clarimajor1 h 50 min
Multiple teams experiencing call activity syncing issues to Salesforceminor23 h 55 min
Drift users unable to see data once logged in the platformmajor19 h 33 min

Incidents per month

0 3 6 Sep 2026: 6 incidents (2 major, 4 minor) · partial: our history begins Sep 14 · typical time to resolve 19 h 33 min Oct 2026: 5 incidents (4 major, 1 minor) · typical time to resolve 1 h 50 min Nov 2026: 1 incident (1 no impact stated) Sep 2026Oct Nov

critical major minor no impact stated before or partly before our history

As Salesloft's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Salesloft's subprocessorsCSV · Atom

213 reported incidents in the last 30 days, by 10 of the vendors Salesloft lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Salesloft was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
LaunchDarklyEmail notifications are not being delivered minor26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
TwilioSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
TwilioSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
TwilioSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing
TwilioSMS Delivery Delays from Twilio to Claro Dominican Republic minor3 h 46 min
TwilioTwiML ConversationRelay Documents Page Error minor1 h 55 min

And 188 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

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Salesloft transparency rating

It updates with the rating.

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