Buildkite
Certifications and attestations: SOC 2 Type II
Certifications as listed on Buildkite's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 77 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Buildkite's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/buildkite"><img src="https://thirdpartyindex.com/badge/buildkite.svg" alt="Buildkite transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/buildkite)Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud-based web hosting; Cloud-based web hosting and infrastructure services | Seattle, United States | |
| ATC Analytics | Code analytics and quality metrics for CI/CD pipeline optimization; Predictive software intelligence and analytics platform | Portland, United States | |
| Avoma | AI-powered meeting recording, transcription, and conversation intelligence; Recording and analysis of customer interactions for sales and customer success | Palo Alto, United States | |
| Clickhouse | Column-oriented database management system; Database management | San Francisco, United States | |
| Common Room | Customer and community signal aggregation for go-to-market teams; Customer intelligence platform with digital signal capture and identity resolution | Seattle, United States | |
| Datadog | Cloud monitoring and observability platform; Logging and observability | New York, United States | |
| Google Cloud Platform | Cloud infrastructure, compute, storage, and database services; Infrastructure hosting and compute resources for platform services | Mountain View, United States | |
| Google Workspace | Collaborative productivity suite (email, docs, sheets, calendar); Internal team collaboration, documentation, and communication | Mountain View, United States | |
| HubSpot | Customer relationship management and marketing automation platform; Customer relationship management and marketing communications | Cambridge, United States | |
| Mailchimp | Automated email notifications and marketing communications; Email marketing and audience management platform | Atlanta, United States | |
| Namespace Labs | Cloud-based web hosting - compute | United States and EU | |
| Plain | API-first customer support platform for B2B companies; Customer support infrastructure for handling inquiries and support tickets | London, United Kingdom | |
| PostHog | Open-source product analytics with event tracking, session replay, and feature flags; Product usage analytics and feature adoption tracking | San Francisco, United States | |
| Segment | Customer data platform | San Francisco, United States | |
| Slack | Internal team communication and real-time build notifications; Team communication and messaging platform with workflow automation | San Francisco, United States | |
| Tackle.io | Cloud marketplace enablement platform for ISVs; Distribution and sales through AWS, Azure, and GCP cloud marketplaces | Boise, United States | |
| Twilio | Communications APIs for SMS, voice, video, and messaging; Notification and alerting services for critical events | San Francisco, United States | |
| Weavy | In-app collaboration SDK for messaging, feeds, and file sharing; In-app collaboration features and team interaction capabilities | El Segundo, United States |
Service status
10 incidents in the last 33 days (2 major or critical, 6 minor, 2 with no stated impact) · typically resolved in 1 h 5 min · longest major: 6 h 46 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Issues with webhook ingestion, GraphQL queries | none | 42 min evidence | |
| AWS us-east-1 outage | none | 45 min evidence | |
| Increased latency and error rates | minor | 1 h 10 min evidence | |
| Buildkite service disruption | major | 6 h 46 min evidence | |
| Hosted Agents - Increased latency and error rates | minor | 56 min evidence | |
| Scheduling delay for hosted agents | minor | 1 h 5 min evidence | |
| Delays in Hosted Agents job dispatch | major | 1 h 5 min evidence | |
| Delivery issues with email notifications | minor | 1 h 19 min evidence |
As Buildkite's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.