Third Party Index

Yousign

yousign.com

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locationspartial0 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txt6 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total79 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Yousign transparency rating

For Yousign's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
security.txt snapshot
Status page statuspage snapshot

Subprocessors

39 third parties. CSV · Atom

NamePurposeLocationListed since
Aircall Corporate telephone service
Apify Services for database acquisition and enrichment
Arkhineo Electronic archiving services
Atlassian Collaborative tools suite for software development and project management
Auth0 Authentication services
AWS Cloud infrastructure and storage services
BetterContact Data aggregation services
Chargebee Subscription analytics & revenue recognition platform
Clay Database management service
Cobbai Business process automation solution
Datadog Cloud observability platform
Dust Solution that allows the creation of virtual assistants powered by AI
Esendex Text messaging services
Gitlab DevOps Platform
Google Cloud computing services
Google Workspace Cloud productivity suite for business communication and collaboration.
Hubspot Marketing and sales services
Infobip Text messaging & email services
Intercom Business messaging services
Kaspr Database acquisition and enrichment services
Lemlist Services that automate and monitor email communications with prospects
Mailjet Email services
Microsoft Azure Cloud infrastructure and storage services
Modjo Conversational analysis services
Netheos Identity and digital document checking services
Order to cash Debt collection services
OVH Cloud infrastructure and storage services
Pigment Business planning platform services
Recouvr'up Debt collection services
Salesforce Customer relationship management services
Segment Hub tool services
Sentry Subscribers identification and contact data
SisID Anti-fraud solution to secure payments by verifying beneficiaries' bank details (IBAN/SIREN match)
Snowflake Cloud data warehouse services
Swisscom Certificate authority servicesAustria
Tink Open banking service
Trustpilot Services for customer review requests by email
Ubble Identity and digital document checking services
Upflow Collection service

Listed as a subprocessor by (2)

Purposes as each company states them.

Service status

Jul 1: before our history of this status pageJul 2: before our history of this status pageJul 3: before our history of this status pageJul 4: before our history of this status pageJul 5: before our history of this status pageJul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: before our history of this status pageJul 14: before our history of this status pageJul 15: 1 incident (1 major)Jul 16: no incident reportedJul 17: 1 incident (1 major)Jul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: 1 incident (1 minor)Jul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: 1 incident (1 minor)Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: 1 incident (1 minor)Sep 3: no incident reportedSep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 major)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reported

90 days agotoday

BeganIncidentImpactLasted
Slowdown on processormajor1 h 41 min
Delayed or failed email delivery to Microsoft sender addressesminor8 h 36 min
[Degradation] Qualified Electronic Signature (QES) with identification – intermittent failuresminor50 min
Identity verification delayminor34 h 38 min
Delays on advanced signatures and unavailability of qualified signaturesminor42 min
V3 - Delay on Qualified eSignatures (QES)minor23 h 23 min
V3 - Delay on qualified eSignatures (QES)major5 h 16 min
Degradationmajor19 min

Incidents per month

0 2 4 Jul 2026: 3 incidents (2 major, 1 minor) · partial: our history begins Jul 15 · typical time to resolve 5 h 16 min Aug 2026: 2 incidents (2 minor) · typical time to resolve 34 h 38 min Sep 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 1 h 41 min Jul 2026AugSep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
APP V3 - https://yousign.app 7
API V3 - https://api.yousign.app 6
API V2 - https://api.yousign.com 2
APP V2 - https://webapp.yousign.com 2
Youtrust Notification Providers 1

As Yousign's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.