Third Party Index

Class

class.com

Subprocessors

None extracted.

Listed as a subprocessor by (1)

1 company
  • Blackboard blackboard.com Class & Collaborate offerings

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: 1 incident (1 no impact stated)Jul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: 1 incident (1 minor)Jul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: 1 incident (1 no impact stated)Jul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: 1 incident (1 major)Aug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: 1 incident (1 no impact stated)Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 no impact stated)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: 1 incident (1 no impact stated)Sep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 7 incidents in 90 days
  • 1 major or critical
  • 1 min typical time to resolve
  • 2 min longest major
BeganIncidentImpactLasted
Collaborate - (EU) Single Session Server Taken Out of Serviceno impact stated1 min
Collaborate - (EU) Single Session Server Taken Out of Serviceno impact stated1 min
Collaborate - (EU) Single Session Server Taken Out of Serviceno impact stated1 min
Errors Joining Classes on Single Class Pod (US)major2 min
Collaborate - (US) Single Session Server Taken Out of Serviceno impact stated—
Class Support Portal Live Chat is Unresponsiveminor4 h 32 min
Collaborate - (EU) Single Session Server Taken Out of Serviceno impact stated—
Errors Joining Classes on Single Class Podno impact stated—

Incidents per month

0 5 10 Oct 2025: 5 incidents (4 critical, 1 no impact stated) · partial: our history begins Oct 1 · typical time to resolve 14 h 35 min Nov 2025: 2 incidents (2 no impact stated) Dec 2025: 2 incidents (1 major, 1 no impact stated) Jan 2026: 3 incidents (1 critical, 2 no impact stated) · typical time to resolve 3 h 1 min Feb 2026: 3 incidents (3 no impact stated) Mar 2026: 4 incidents (1 critical, 3 no impact stated) · typical time to resolve 28 h 30 min Apr 2026: 5 incidents (1 minor, 4 no impact stated) · typical time to resolve 16 h 48 min May 2026: 9 incidents (3 major, 6 no impact stated) · typical time to resolve 1 h 47 min Jun 2026: 1 incident (1 no impact stated) Jul 2026: 3 incidents (1 minor, 2 no impact stated) · typical time to resolve 4 h 32 min Aug 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 2 min Sep 2026: 2 incidents (2 no impact stated) · typical time to resolve 1 min Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidentsBar
Collaborate (Europe)3

As Class's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Class's site

Class transparency rating

It updates with the rating.

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