DataRobot
Not listed by any tracked vendor.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud service provider for multi-tenant SaaS offering (MTS); Cloud service provider for single-tenant SaaS offering (STS) (if chosen by Customer) | Americas and APAC; European Commission; Ireland – for customers; United States – for; countries with adequacy; customers located in; decisions granted by the; determined by Customer (based on the options made available by subprocessor); located elsewhere, or in | |
| Amplitude, Inc. | Product improvement | United States | |
| Box, Inc. | Document sharing services | United States | |
| Google LLC | Cloud service provider for single-tenant SaaS offering (STS) (if chosen by Customer); Document sharing services | United States; determined by Customer (based on the options made available by subprocessor) | |
| Microsoft Corporation | Cloud service provider for single-tenant SaaS offering (STS) (if chosen by Customer) | determined by Customer (based on the options made available by subprocessor) | |
| Salesforce, Inc. | Customer support | United States | |
| SupportLogic, Inc. | Customer support | United States |
Service status
- 3 incidents in 90 days
- 0 major or critical
- 1 h 10 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Codespace Session Validation Failure in Generative AI Playground | minor | 2 h 24 min | |
| Issues with Vector Database Creation | minor | 1 h 10 min | |
| Issues with prediction requests against custom model deployments | minor | 34 min | |
| Batch Jobs queued up in US MTS | minor | 5 days | |
| Delay in Feature Drift Statistics Processing | minor | 1 h 17 min | |
| Customers Experiencing Errors with New Custom Model Creation. | minor | 1 h 9 min | |
| Widespread intermittent service issues for new workloads in US Production | minor | 20 h 5 min |
As DataRobot's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.