Box
Box declares 9 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 63 tracked vendors name Box as a subprocessor, including MongoDB, LinkedIn and Gainsight Software.
Not loaded by any published homepage.
Subprocessors CSV of Box's subprocessors · Atom feed of Box's subprocessors DORA draft CSV of Box's subprocessors as declared by Box what's this? ·
9 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | United States of America* | ||
| Anthropic PBC AI | United States of America | ||
| Google, LLC. | United States of America* | ||
| International Business Machines ("IBM") Corporation | United States of America* | ||
| Microsoft Corporation | United States of America* | ||
| OpenAI Group PBC AI | United States of America | ||
| SpaceXAI LLC AI | United States of America | ||
| TaskUs, LLC. | Philippines | ||
| Zendesk, Inc. | United States of America |
Web TechnologiesCSV of Box's web technologies · Atom feed of Box's web technologies
Box's homepage made 237 requests to 30 domains, 14 services controlled by another company, and 3 domains not identified.
14 third parties by category: Advertising 4Analytics 3Marketing automation 2Live chat 1Cookie compliance 1Other 3
knotch-cdn.comknotch.itknotch.com
10 tracked companies loaded by the homepage are not in Box's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (63)CSV of the companies listing Box · Atom feed of the companies listing Box
Addepar addepar.com Operation of a cloud based data warehousing service onbehalf of Addepar.; Provision of file management capabilities within the Addepar Platform.
Adobe adobe.com Box assists with the secure exchange of uploading and downloading files from user accounts for Adobe Learning Manager by providing a file transfer protocol service (known as FTP). To do so it processes the following data categories: name, username, email address, transactional information (e.g., information about data storage preferences), employment details, and technical usage information.
Alayacare alayacare.com Data storage and processing; Used to exchange PII/PHI data files between Customer and AlayaCare usually during implementation.
Alcide alcide.io
Arctic Wolf arcticwolf.com Cloud file hosting
Aztec Software aztecsoftware.com Secure File transfer for Aztec Operations
Betterworks betterworks.com Cloud-based file sharing and content management system used for transmitting and storing customer-specific documents.
Capsule8 capsule8.com Secure storage of forensic data and incident-related files
Carta carta.com File transfer
Certara certara.com File sharing and storage (Box)
Claroty claroty.com
Clickagy clickagy.com Document hosting and delivery services
Coalfire coalfire.com Data storage and collaboration
Cognella cognella.com Secure cloud file storage and collaboration.
Confirm confirm.com
Conga conga.com Cloud Services
Conviva conviva.com SaaS document management service
CS DISCO csdisco.com File transfer tool
DataRobot datarobot.com Document sharing services
Demandbase demandbase.com Storage
Dialpad dialpad.com Document & File Management
Dispel dispel.com File storage
Dynatrace dynatrace.com
EAB eab.com Enterprise file storage and sharing platform; File sharing and collaboration platform; File storage and collaboration platform; Secure file hosting
Elavon elavon.com Service Specific; Software solution services
Envoy Global envoyglobal.com Document management
Flywire flywire.com File sharing and storage tool
Gainsight Software gainsight.com Content Management and File Sharing
Gigamon gigamon.com
Hibob hibob.com
Imperva imperva.com Cloud hosting services.
InRule inrule.com - Applicable Services: InRule Decision Platform - Data Processing:Document storage and file sharing platform used for exchanging customer data between InRule personnel and customers; Document storage and file sharing platform used for exchanging customer data between InRule personnel and customers
Juniper Square junipersquare.com
Keap keap.com
Khoros khoros.ai File storage for Customers using the “File Preview Feature”
Kitman Labs kitmanlabs.com Cloud storage service provider
Klaxoon by Wrike klaxoon.com
Korn Ferry kornferry.com
Lightico lightico.com Storage Integration
- LinkedIn linkedin.com Cloud Storage
MangoApps mangoapps.com Documents (optional)
Mattermost mattermost.com Storage tool
Mindtickle mindtickle.com Media processing & transformation
MongoDB mongodb.com File Sharing for Remote Consulting Services
Moqups moqups.com Cloud Drive
Network to Code networktocode.com Document hosting; Secure document hosting and management of sensitive data.
NeverBounce neverbounce.com Document hosting and delivery services
Oyster HR oysterhr.com Bulk Uploading of Payroll Team Member Data for Onboarding
Pax8 pax8.com Business development, technical support and Partner Services.
Ping Identity pingidentity.com Generally applicable when a customer files a support case and attaches customer data to the ticket (e.g., attachments, log files); Storage and transfer of log files for customer support.
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ComplianceCSV of Box's compliance · Atom feed of Box's compliance
FedRAMP Marketplace
| Offering | Status | Impact | Agencies | Since |
|---|---|---|---|---|
| Box Enterprise Cloud Content Collaboration Platform | Authorized | High | 51 |
Security program
How Box says it manages cybersecurity risk, in its annual report to the SEC.
- Led by
- Chief Information Security Officer · 15+ years of experience
quote
Board members receive presentations on cybersecurity topics from our chief information security officer or external experts as part of the Board of Directors’ continuing education on topics that impact public companies.
Our Chief Information Security Officer brings 15 years of cybersecurity and risk management experience to her work at Box.
- Board oversight
- Audit Committee
quote
Our Board of Directors administers its cybersecurity risk oversight function directly as a whole, as well as through the Audit Committee.
- Frameworks named
- NIST CSF
- FedRAMP
quote
We design and assess our program based on the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF).
a team responsible for compliance with security and regulatory standards including, but not limited to, Service Organization Controls (SOC) reporting, International Organization for Standardization (ISO) frameworks 27001/27017/27018/27701, FedRAMP, and HIPAA;
- Outside review
- Engages outside assessors or consultants
quote
Board members receive presentations on cybersecurity topics from our chief information security officer or external experts as part of the Board of Directors’ continuing education on topics that impact public companies.
- Its own suppliers
- Reviews their security
quote
a third-party risk management process for service providers, suppliers, and vendors.
- Practices named
- Threat intelligence
- Security training
- Material incidents
- None so far, it says
quote
We do not believe our business strategy, results of operations or financial condition have been materially affected by risks from cybersecurity threats, but we cannot provide assurance that they will not be materially affected in the future by such risks.
Read Item 1C in full
Cybersecurity Risk Management and Strategy
We have developed and implemented a cybersecurity risk management program intended to protect the confidentiality, integrity, and availability of our critical systems and information. Our cybersecurity risk management program includes a cybersecurity incident response and reporting plan.
We design and assess our program based on the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF). This does not imply that we meet any particular technical standards, specifications, or requirements, only that we use the NIST CSF as a guide to help us identify, assess, and manage cybersecurity risks relevant to our business.
Our cybersecurity risk management program is integrated into our overall enterprise risk management program and shares common methodologies, reporting channels and governance processes that apply across the enterprise risk management program to other legal, compliance, strategic, operational, and financial risk areas.
Our cybersecurity risk management program includes:
�€¢
periodic risk assessments designed to help identify material cybersecurity risks to our critical systems, information, products, services, and our broader enterprise IT environment;
�€¢
teams principally responsible for managing (1) our cybersecurity risk assessment and mitigation processes, (2) our security controls, and (3) our response to cybersecurity incidents;
�€¢
cybersecurity awareness training of our employees, incident response personnel, and senior management;
�€¢
a cybersecurity incident response and reporting plan that includes procedures for responding to cybersecurity incidents;
�€¢
a team responsible for compliance with security and regulatory standards including, but not limited to, Service Organization Controls (SOC) reporting, International Organization for Standardization (ISO) frameworks 27001/27017/27018/27701, FedRAMP, and HIPAA;
�€¢
the use of external service providers, where appropriate, to audit, assess, test or otherwise assist with aspects of our security controls, and to assist with the design and implementation of our cybersecurity policies and procedures; and
�€¢
a third-party risk management process for service providers, suppliers, and vendors.
While we have technology and processes in place to detect and respond to cybersecurity threats, we are continually at risk from the evolving cybersecurity threat landscape. We do not believe our business strategy, results of operations or financial condition have been materially affected by risks from cybersecurity threats, but we cannot provide assurance that they will not be materially affected in the future by such risks. For additional information regarding risks from cybersecurity threats, please refer to Item 1A, “Risk Factors,” in this Annual Report on Form 10-K.
Cybersecurity Governance
One of the key functions of our Board of Directors is informed oversight of our risk management process, including risks from cybersecurity threats. Our Board of Directors is responsible for monitoring and assessing strategic risk exposure, and our officers are responsible for the day-to-day management of the material risks we face. Our Board of Directors administers its cybersecurity risk oversight function directly as a whole, as well as through the Audit Committee. The Audit Committee and our Board Chair oversee management’s implementation of our cybersecurity risk management program.
The Audit Committee receives quarterly reports from management on our cybersecurity risks. In addition, management updates the Audit Committee, as necessary, regarding any material cybersecurity incidents, as well as any incidents with lesser impact potential.
The Audit Committee reports to our full Board regarding its activities, including those related to cybersecurity. Our Board of Directors also receives briefings from management on our cyber risk management program. Board members receive presentations on cybersecurity topics from our chief information security officer or external experts as part of the Board of Directors’ continuing education on topics that impact public companies.
Senior leaders of global cybersecurity, governance, risk and compliance teams, including our Chief Information Security Officer, are responsible for assessing and managing our material risks from cybersecurity threats. They also have primary responsibility for our overall cybersecurity risk management program and supervise both our internal cybersecurity personnel and our retained external cybersecurity consultants. Our Chief Information Security Officer brings 15 years of cybersecurity and risk management experience to her work at Box. She has built and led security teams across regulated industries in technology, healthcare, and financial services. Our management team’s experience includes industry-specific expertise in SaaS technology, regulatory compliance knowledge, previous leadership roles in cybersecurity or related fields, as well as a track record of successfully implementing effective cyber risk mitigation strategies.
Our management team supervises efforts to prevent, detect, mitigate, and remediate cybersecurity risks and incidents through various means, which may include briefings from internal security personnel; threat intelligence and other information obtained from governmental, public or private sources, including external consultants engaged by us; and alerts and reports produced by security tools deployed in the IT environment.
Security program from BOX INC's Form 10-K for fiscal 2026, filed Mar 9, 2026, Item 1C, in its words (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)
Service statusCSV of Box's status page incidents · Atom feed of Box's status page incidents
90 days agotoday
- 17 incidents in 90 days
- 13 major or critical
- 1 h 14 min typical time to resolve
- 4 days longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| [Minor] Issue with Box AI | minor | 3 h 18 min | |
| [Medium] Issue with multiple Box Services | major | 1 h 28 min | |
| [Major] Issue with Box Drive | major | 4 h 11 min | |
| [Critical] Issues with Multiple Box Services | critical | 5 min | |
| [Medium] Issue with Enterprise Event Reports | major | 2 h 5 min | |
| [Medium] Issue with File Requests | major | — | |
| [Medium] Issue with multiple reports | major | 4 days | |
| [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads | critical | 1 h 14 min |
Incidents per month
critical major minor no impact stated
Components affected
| Component | Incidents | Bar |
|---|---|---|
| Uploads/Downloads | 4 | |
| Enterprise Reports | 3 | |
| Box AI | 2 | |
| Box Sign | 2 | |
| Content API | 2 | |
| Events API | 2 | |
| Files Page | 2 | |
| Web Application | 2 |
As Box's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Incidents reported by Box's subprocessorsCSV of incidents reported by vendors Box lists · Atom feed of incidents reported by vendors Box lists
43 reported incidents in the last 30 days, by 2 of the vendors Box lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Box was involved.
And 18 more. All of them: CSV · Who is around them.
ChangesCSV of Box's changes · Atom feed of Box's changes
See the list as we read it on any date: Time machine
- Changed registry listing: fedramp:F1212191840A evidence: registry listing: fedramp:F1212191840A