Amplitude
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
9 third parties, 4 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud hosting and infrastructure provider; generative AI technology used to enhance Amplitude's AI features (AWS Bedrock) | Data Center: EU; Data Center: United States; Location: Germany; Location: United States (N/A; SCCs) | |
| Datadog, Inc. | Logging and operational monitoring | Data Center: United States; Location: United States (SCCs) | |
| Fivetran Inc. | Cloud-based data movement platform | Data Center: EU; Data Center: United States; Location: Germany; Location: United States (N/A; SCCs) | |
| Google, LLC | Cloud hosting and infrastructure provider for the Statsig-branded Amplitude Services (US only); Generative AI technology, delivered via Google Vertex AI, used to enhance Amplitude’s AI features | Data Center: EU; Data Center: United States; Location: EU; Location: United States (N/A; SCCs) | |
| Microsoft Azure | Cloud service Provider for the Statsig-branded Amplitude Services | Data Center: United States; Location: United States (SCCs) | |
| MongoDB, Inc. | Database provider for the Statsig-branded Amplitude Services | Data Center: United States; Location: United States (SCCs) | |
| OpenAI, LLC | Generative AI technology used to enhance Amplitude and Statsig’s AI features | Data Center: EU; Data Center: United States; Location: EU; Location: United States (N/A; SCCs) | |
| Snowflake Computing, Inc. | Data warehousing services (if Customer has purchased an applicable add-on service or is using AI Feedback) | Data Center: EU (for AI Feedback only); Data Center: United States; Location: Germany (for AI Feedback only); Location: United States (N/A; SCCs) | |
| Wiz, Inc. | Security vulnerability management and detection | Data Center: EU; Data Center: United States; Location: Germany; Location: United States (N/A; SCCs) |
Amplitude affiliates (4)
Listed as a subprocessor by (54)
Purposes as each company states them.
- 8x8 8x8.com Software Provider [as a Service Provider]
Avoma avoma.com Analytics
Clay clay.com Data analytics
ClickUp™ clickup.com Analytics on product use
Close close.com Product Analytics
ConfigCat configcat.com Product analytics services
Descript descript.com
Drata drata.com [Drata] Amplitude provides product usage analytics to help track user interactions, behavior, and engagement for the purpose of improving the user experience.
Fathom fathom.ai Data analytics
Fillout fillout.com
GitGuardian gitguardian.com Product usage data visualization
Helios gethelios.dev Data analytics; Snyk uses Amplitude to obtain usage analytics in relation to its products and services. To compile these analytics, Amplitude may access personal data relating to a user’s use of Snyk’s services, their features and functionality. Snyk uses these analytics to optimize and improve its offerings.
Honeycomb honeycomb.io User Experience Analytics
Inngest inngest.com
Instruqt instruqt.com Analysis of website usage and is used for marketing automation and allows us to segment users based on their behaviors.; Analytics
Krisp krisp.ai Amplitude is a product analytics platform designed to help businesses understand and optimize their digital products.; Business analytics
Level Access levelaccess.com Digital analytics software; User behavior analytics
Lusha lusha.com User Analytics and Sessions User Recording
MacStadium macstadium.com Data Analytics & Visualization Software
Mailchimp mailchimp.com
Mailgun mailgun.com Service used; analytics of; platform usage.; to track web
Massed Compute massedcompute.com Data analytics
Meltwater meltwater.com Website usage metrics & reporting
Mixmax mixmax.com Product Analytics
Motion usemotion.com Experimentation platform
Netlify netlify.com Analytics
Notion notion.so Event logging for analytics
Optro optro.ai Performance, usage, and error monitoring
Orb withorb.com Customer analytics
Outreach outreach.io New User/Customer Platform Experience
PagerDuty pagerduty.com Data Analytics Services
- PandaDoc pandadoc.com Product and User Analytics
Parsec parsecgaming.com Internal analytics for R&D and product development.
People Data Labs peopledatalabs.com Consume Segment data, logs data, stripe data to analyze, investigate, and view metrics about our website traffic and product metrics; Data analytics
People.ai people.ai Processing operational customer data
Postscript postscript.io Analytics
Productboard productboard.com Product analytics and usage insights
Quo quo.com Behavioral analytics; Data Analytics
Reality Defender realitydefender.com data analytics
Restream restream.io Product Analytics
Semrush semrush.com
Sinch sinch.com Service used; analytics of; platform usage.; to track web
Smartsheet smartsheet.com Customer support and application onboarding services
Snyk snyk.io Data analytics; Snyk uses Amplitude to obtain usage analytics in relation to its products and services. To compile these analytics, Amplitude may access personal data relating to a user’s use of Snyk’s services, their features and functionality. Snyk uses these analytics to optimize and improve its offerings.
Tackle.io tackle.io Digital Analytics Platform
Testlio testlio.com
Together AI together.ai
Topaz Labs topazlabs.com Analytics
- Udemy udemy.com In-service messaging tool for administration and guidance.
VESSL AI vessl.ai Product-usage analytics (consent-based)
Webflow webflow.com Product usage analytics
Yugabyte yugabyte.com Digital analytics
Zencoder zencoder.ai Analytics
replit replit.com
Service status
- 10 incidents in 39 days
- 2 major or critical
- 1 h 34 min typical time to resolve
- 6 h 5 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Export Destinations data delivery issue | minor | 1 h 34 min | |
| Export Destinations data delivery issue | major | 6 h 5 min | |
| Snowflake Data Share export delivery issue | major | 6 h 4 min | |
| Realtime Data Pipeline Delay | minor | 1 h 10 min | |
| We are actively investigating an issue with our realtime ingestion pipelines. | minor | 53 min | |
| S3 export delivery permissions - Resolved | none | — | |
| We are actively investigating a processing delay in our realtime pipeline | minor | 3 h 14 min | |
| Brief Service Disruption | none | — |
As Amplitude's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.