Third Party Index

Devolutions

devolutions.net

Devolutions declares 13 subprocessors in its subprocessor list, which we last checked on Oct 10, 2026 (evidence). They include OpenAI, Microsoft and Cloudflare. No published changes since we first read it on Oct 10, 2026.

Subprocessors CSV of Devolutions's subprocessors · Atom feed of Devolutions's subprocessors DORA draft CSV of Devolutions's subprocessors as declared by Devolutions what's this? · 

13 third parties.

NamePurposeLocationListed since
Anthropic PBC AIProcessing Support Requests and Translating Forum PostsUnited States
Cloudflare, Inc. Web application firewall, and DDoS attack preventionUnited States
Datadog, Inc. Logs and crash reportsUnited States
Fellow Insights Inc. Customer Support interactionsCanada
Hertza, LLC (dba ZeroBounce) Email validationUnited States
iDenfy Identity VerificationLithuania
Maxmind, Inc. IP geolocation for fraud preventionUnited States
Microsoft Corporation Service hosting and data storageCustomer data in Devolutions Cloud may be stored in data centers located in France, Canada, the United States or Australia, at Customer’s choice; United States
MongoDB, Inc. Service hosting and data storageCanada
OpenAI OpCo, LLC AIProcessing Support RequestsUnited States
Salesforce, inc. Management of customer support requestsCanada
Sendgrid, Inc. Processing of Service-related emailsUnited States
Twilio, Inc. Multi-factor authenticationUnited States

Incidents reported by Devolutions's subprocessorsCSV of incidents reported by vendors Devolutions lists · Atom feed of incidents reported by vendors Devolutions lists

238 reported incidents in the last 30 days, by 8 of the vendors Devolutions lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Devolutions was involved.

DateCompanyIncidentImpactLasted
Twilio· SendGridSMS Delivery Delays from Twilio to Digitel Venezuela minorongoing
Twilio· SendGridSMS Delivery Delays and Failures from Twilio to Zamtel Zambia minor6 h 19 min
Twilio· SendGridVoice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers minor7 h 23 min
Twilio· SendGridElevated Errors Affecting Sip Domain Configuration no impact stated32 min
Twilio· SendGridSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minorongoing
OpenAIWorkspace admins may be unable to manage plugins major1 h 38 min
OpenAISome ChatGPT content may be unavailable on Android major3 h 26 min
OpenAIDelayed Costs data in the Compliance API minorongoing
MongoDBIssue impacting Atlas Search availability on certain clusters major1 h 47 min
MongoDBAdmin Admin API: Intermittent Increase in 5xx errors no impact stated2 h 35 min
Twilio· SendGridSMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States minor2 h 50 min
Twilio· SendGridSMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway minor4 h 1 min
Twilio· SendGridSMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy minor4 h 40 min
Twilio· SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire minor2 h 48 min
Twilio· SendGridSMS Delivery Delays from Twilio to Verizon United States minor8 h 33 min
Twilio· SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Norway minor5 h 14 min
OpenAISome APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. minor1 h 33 min
Twilio· SendGridTwilio SMS Delivery Issues minor6 h 27 min
OpenAIElevated errors with GPT-5.6 Instant in FedRAMP workspaces minor21 min
AnthropicIssue with spend limits no impact stated1 min
OpenAIDegraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity minor1 h 1 min
OpenAIDot in Codex may fail to create new threads minor1 h 35 min
Twilio· SendGridSMS and MMS Delivery Receipt Delays from Twilio to AT&T United States minor7 h 24 min
Twilio· SendGridSMS Delivery Delays from Twilio to Brisanet Brazil minorongoing

And 213 more. All of them: CSV · Who is around them.

ChangesCSV of Devolutions's changes · Atom feed of Devolutions's changes

None since tracking began.

Rating badge for Devolutions's site

Devolutions transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/devolutions"><img src="https://thirdpartyindex.com/badge/devolutions.svg" alt="Devolutions transparency rating on Third Party Index" height="20"></a>
[![Devolutions transparency rating on Third Party Index](https://thirdpartyindex.com/badge/devolutions.svg)](https://thirdpartyindex.com/vendors/devolutions)